Amy Thompson | Page 5

True to their word I was in need of a newer automobile and when I saw the add, I was skeptical. But, was I wrong, the service was great! I was in need of a newer automobile and when I saw the add, I was skeptical. But, was I wrong, the service was great! More

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xxxxxxxx All the too good to be true things you hear them offer on their ads are exactly that: too good to be true. Neither my nor my husband have very good cr All the too good to be true things you hear them offer on their ads are exactly that: too good to be true. Neither my nor my husband have very good credit so we knew that we were going to end up with a higher APR and monthly payment but we had hopes that Elite would be able to help us out a little bit more than another dealership could. While we did drive away with a loan and newer car, the customer service process was a nightmare. The second you drive off the lot you can’t get a single person to answer or return your calls. Amy and Kevin, the finance managers, are the absolute worst with that. If by some chance you do get to speak to someone, your question “isn’t what they normally deal with” and so and so will call you back. Which doesn’t happen. Glad the my loan has finally been funded and after over a month they finally sent mebmy license plates so I never have to deal with them again More

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Truck purchased with issues, but elite takes care of it Purchased a 2012 Dodge Ram. They worked with my wife and I on price and were able to come within dollars of our agreed upon affordability for a monthl Purchased a 2012 Dodge Ram. They worked with my wife and I on price and were able to come within dollars of our agreed upon affordability for a monthly payment. Bryson was a pleasure to work with. We never felt any hard selling tactics . He was personable and easy to work with. One small issue did occur, While driving the dodge home , the caliber seized and caught fire. Called elite motors right away and they had the truck towed within an hour and completely took care of the issue. A few days later we heard a knocking sound while turning left which was occurring on the same side of the caliber issue. Elite also took care of that no questions asked.. We've had nothing but a very pleasant positive experience and will make sure to tell family and friends, as well as community members to seek out Elite motors for their vehicle needs. More

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Excellent experience! Christian Mercado was extremely informative and helpful! I dreaded the process but Chris made it a pleasurable experience; I recommend this dealership Christian Mercado was extremely informative and helpful! I dreaded the process but Chris made it a pleasurable experience; I recommend this dealership and will buy from them again! More

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Thank you Alex Parker Just purchased Toyota Hylander from Elite motors and Alex Parker. Had best expiriance ever . Hyghly recommend please ask for Alex Parker . Very profes Just purchased Toyota Hylander from Elite motors and Alex Parker. Had best expiriance ever . Hyghly recommend please ask for Alex Parker . Very professional invorenment and good people to work with More

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stay away What a bunch of con -artists. Bought a truck from them in January with a warranty. Traded it off in March. Took them all the paperwork they needed to What a bunch of con -artists. Bought a truck from them in January with a warranty. Traded it off in March. Took them all the paperwork they needed to refund me for the warranty. They promised me 8-10 weeks. 12 weeks later I called the warranty company and they informed me that they never received the paperwork. Got that straightened out. 12 weeks later, again, I called the warranty company to find out they had sent my money to elite on june 10th. (This was mid - late July). Called elite, they blew me off for days. July 25th they called me back and promised me I'd have it two or three days later. Now its July 31st and still no check. Salesman was great, the rest are worthless. 6 months for my money that was promised to me in less than two More

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Very professional and courteous. The dealership was very professional, they grilled out and were very welcoming. They work with people that might have credit issues. They really surpr The dealership was very professional, they grilled out and were very welcoming. They work with people that might have credit issues. They really surprised me and especially John Paul or J.P! I enjoyed that they really wanted to help and knew my situation. More

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Thank you Alex P Thank you Alex Parker for your exselent service. I woud higly recomend Alex Parker and Elite motors for all my freinds and family . I got exselent dea Thank you Alex Parker for your exselent service. I woud higly recomend Alex Parker and Elite motors for all my freinds and family . I got exselent deal on my 2011 Chevy. More

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Great selection and fantastic customer service. My initial contact with Elite Motors was through emails inquiring about the availability of certain vehicles. For several days Cherie Storino emailed My initial contact with Elite Motors was through emails inquiring about the availability of certain vehicles. For several days Cherie Storino emailed me, always assuring me that the loan process would be quick and smooth, since I had expressed to her my recent inability to obtain a loan from several dealerships in the area. I went in last night about 5:30pm and was met by Jorgen Parend. Within minutes Jorgen had the vehicle at the door for me to test drive. Jorgen did a great job answering all my questions and provided fantastic customer service. After starting the loan process, Jorgen had to leave due to a previous engagement. Jorgen brought in Alejandro Antunez to finish the process. Alejandro was another fine example of customer service. Both salesmen made me feel welcome and so at ease. Once the loan was approved which seemed to be no more than about 25 minutes,I met with Finance Manager Amy Thompson. Again Amy made me feel welcome and so at ease. I have purchased several vehicles, but have never had such a great experience. Between the great selection of quality cars and the great service, Elite Motors will be the first place I go to in the future. I would recommend Elite Motors to anyone. Thanks again! More

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Not at all what I had expected going into a car dealership. My Wife and I had expected to come into the dealership and have an experience that is typical of most; a battle. A haggle battle that is almost impos My Wife and I had expected to come into the dealership and have an experience that is typical of most; a battle. A haggle battle that is almost impossible to win, and ends up with us leaving the dealership and waiting for someone to cave. Not the case here. There was minimal stress. Bryson says that he cares about the customer and wants to see satisfied people walking out the door. I can personally attest to this being absolutely and unequivocally true. He helped us, he waited for us while we looked at cars, he didn't pressure us one way or the other. When we had a hiccup in our initial plan, he took the time to talk with managers and come up with a plan of action that was actually better than the one I had in the beginning. An amazing experience here, these guys are here to help and I Highly recommend you see Bryson if you're in a tight spot and really need some assistance. He knows his stuff, and is more than willing to put the work in to make sure you are happy. Great work Bryson and great work Elite. More

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