Ana Lima | Page 21

Ana and the technician Jadon made it easy to buy here I was confused about the screen and technology changes but they knew their product and that helped me make my decision to buy ain Sarasota was confused about the screen and technology changes but they knew their product and that helped me make my decision to buy ain Sarasota More

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Ana sent me an unsolicited email about the 2024 Lexus. When the first hurricane totaled out my cars I made an appointment with Anna to explore buying a replacement Lexus. Her knowledge, good humor and a When the first hurricane totaled out my cars I made an appointment with Anna to explore buying a replacement Lexus. Her knowledge, good humor and attentiveness made the purchase an easy decision to make. I have owned Lexus automobiles for several years without any disappointments. More

by ebcjr Verified Customer Verified Customer

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I wish there were 10 stars to give out. Ana Lima would deserve all of them. I have been looking for a new car for sometime, multiple sales people and no one made me feel as special as she Ana Lima would deserve all of them. I have been looking for a new car for sometime, multiple sales people and no one made me feel as special as she did. I was starting to give up on buying a car, until I saw her in the showroom. I told my husband that I wanted her to help us. She started out asking great about what I wanted as features in a car and provided excellent suggestions that Help us find the perfect car. She knows the Lexus product so well that we felt confident with everything that she told us. She made us feel more like friends than just customers. We couldn’t have asked for a better person to make our purchase run so smooth. Her manager Shaun was awesome too. He was very understanding of what we needed to made this purchase happen. I loved that he came out of his office to introduce himself. Little things like that are why we came back for another purchase in Sarasota. Jaden was so enthusiastic about showing me my new car, it made the process amazing! Love that kid!! And last but not least, the financial Manager Chuck was very detailed and knowledgeable about the process and walking us through all the paperwork. I am completely sold on the Lexus product and will never go anywhere else but Lexus if Sarasota. It was worth the drive up there. Thank you to everyone!! More

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All I can say is WOW, I have waited a couple days to write this and my wife and I are still over the top with the fantastic service we got from Ana, she made buying our new car a wonderful experience. write this and my wife and I are still over the top with the fantastic service we got from Ana, she made buying our new car a wonderful experience. Ana Lima is a no pressure saleslady that knows her stuff. she knew the cars inside and out, all the options and functions. My wife Michelle felt so at ease and it all was because of Ana. She made this sale happen no question about it. Thank you Ana!!!! The Sales Leader Shaun was also extremely nice and a true pleasure to deal with. Its very unusual to find a sales team like this. They made us feel special, and it was so nice to get service like that. Lexus of Sarasota needs to keep these guys forever!!!!! they make your whole dealership shine!!! Thank you, Shaun!!! Jaden Shelburne was a real help to Michelle showing her the new car and how to work the screens, and how to setup the phone app. he even had a bad injury to his thumb but you couldn't tell because he was so focused with getting my wife setup correctly with her new ride. Very nice job Jaden. Christopher Lima, was a class act. He was speaking to me as my wife was getting her training on the car. He didn't have to say anything to me, but being the high quality salesman that he is, he made sure that we had a great experience at Lexus of Sarasota. Thank you to everyone, that made our car buying experience the best it could be. its no wonder why we stay with Lexus. More

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Ana Lima is a very good saleslady. We will definitely recommend her. Very satisfied! Ask for her! We will definitely recommend her. Very satisfied! Ask for her! More

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The dealership was amazing. They work out a deal that I can afford. I was in and out which is surprising because when I went to other dealerships I spend all day. I am very grat They work out a deal that I can afford. I was in and out which is surprising because when I went to other dealerships I spend all day. I am very grateful for Ana. More

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Alima estamos más que agradecidos con tu servicio y sobre todo el trato tan amable, por mucho la mejor experiencia en mi vida al comprar nuestro carro respondió cada una de mis preguntas y dudas exelente un todo el trato tan amable, por mucho la mejor experiencia en mi vida al comprar nuestro carro respondió cada una de mis preguntas y dudas exelente un 200 con 5 estrellas muchas gracias Alima nunca cambie tu linda persona. More

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Ana was very personable and professional. She was there to answer all my questions and make sure the Lexus I picked out was the one I liked. Ana walked me through the whole process and got me She was there to answer all my questions and make sure the Lexus I picked out was the one I liked. Ana walked me through the whole process and got me help from the other professionals to show me how to use all the buttons. I love the RX350 and enjoyed driving the IS300 I traded in. I will return to get all my maintenance done at the dealer ship. Thanks, Ana , Rick More

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Ana was efficient and followed up every step of the way. During high wait periods she had others team members help expedite the process and checked in with us frequently. During high wait periods she had others team members help expedite the process and checked in with us frequently. More

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We recently purchased a vehicle from Lexus of sarasota. Our first salesperson was Chris Wolf. He showed us the car and set up the test drive. When we came back to purchase the vehicle, Ana assisted us. She Our first salesperson was Chris Wolf. He showed us the car and set up the test drive. When we came back to purchase the vehicle, Ana assisted us. She was very positive and helpful during the whole process. Going as far as making thank you bags for my husband and I. We were at the dealership well past closing time waiting for all the paperwork to go through. Everyone involved was very pleasant. More

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