Ana Lima | Page 21

Responsive and courteous. Ana always had time to talk with me. The buying experience was great and competitive with other Lexus dealers. Ana always had time to talk with me. The buying experience was great and competitive with other Lexus dealers. More

by emellaich Verified Customer Verified Customer

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Ana and Lexus of Sarasota made buying a car from PA super easy! Great customer service, would highly recommend! easy! Great customer service, would highly recommend! More

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People often find themselves in a pickle when their car suddenly has repairs that cost more than the worth of the car. In our case, we lucked out. We went to Lexus Sarasota and found a car that suited our suddenly has repairs that cost more than the worth of the car. In our case, we lucked out. We went to Lexus Sarasota and found a car that suited our family's needs and budget! Don't be intimidated- there is a car for everyone here. Ana helped us find a car and made the experience as relaxed as she could. The beautiful cafe area and friendly staff helped too! Toby made it easy to seal a deal. We're leaving with a car that we feel good about, and was able to trade our old car as well. More

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A wonderful, easy and stressless experience! Ana was very kind, patient and really listened to what I was looking for! Same day purchased ! Very excited for my new car Ana was very kind, patient and really listened to what I was looking for! Same day purchased ! Very excited for my new car More

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The customer service was amazing from the time we got out of our vehicle. Lima, our sales person, was knowledgeable and kind. She was personable, too, making the process not as “unfun” as car buying can be. of our vehicle. Lima, our sales person, was knowledgeable and kind. She was personable, too, making the process not as “unfun” as car buying can be. More

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Ana was fabulous. Loved working with her and Christopher. It was such a pleasant car buying experience. Make sure to ask for Ana! Loved working with her and Christopher. It was such a pleasant car buying experience. Make sure to ask for Ana! More

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Ana was thorough in her presentation of options available for purchase and even worked with me while it was storming. Scott and Jenny complimented the service expected and provided by Ana Lima. Overall it wa for purchase and even worked with me while it was storming. Scott and Jenny complimented the service expected and provided by Ana Lima. Overall it was a very pleasant experience at Lexus of Sarasota and facilitated by Ana, Scott and Jenny! More

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Anna carries a gracious but business-like presence--she provides a calm and patient car-hunting experience. She never pushed or pulled me; I'm a tenacious car buyer and like to go about investigating my pu provides a calm and patient car-hunting experience. She never pushed or pulled me; I'm a tenacious car buyer and like to go about investigating my purchase in my own way. Anna sensed this and allowed me a gracious space to road test, inquire about details, and then contemplate my purchase decision, which I ultimately made with joy. I like that Anna brings a gentleness to the car-buying experience in this harsh and rushed world. More

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Ana blasted all of my preconceived expectations of buying a car out the window. She is empathetic, and listened intently to my needs in purchasing a new car. She was not pushy or hasty during our visit, pati a car out the window. She is empathetic, and listened intently to my needs in purchasing a new car. She was not pushy or hasty during our visit, patiently working through different cars on the lot, and allowing me time to digest information while considering the different possibilities available. When I spotted the car I eventually bought, Ana was quick to work through the details while still making me feel valued as a person. Anyone who visits Lexus Sarasota and has the pleasure of working with Ana will be better for it. Not only is she a fantastic saleswoman, but she makes you feel valued as an individual while going through the purchase experience. Honestly, I was not looking forward to going into a car dealership because of past negative experiences with sales individuals, and feeling like I was merely a number towards a quota. But Ana flipped my thinking, and made me feel heard. She did not try to oversell me on anything and listened to all my needs, working diligently give me the best car option and experience possible. Lexus of Sarasota is blessed to have such an emphatic and understanding saleswoman on its team. Thank you, Ana! More

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Worse actitud ever. Since we work with customers she petty rude for just say less. Hopefully we will never meet again in this life Since we work with customers she petty rude for just say less. Hopefully we will never meet again in this life More

by jaimebarrios17 Verified Customer Verified Customer

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