Ana Lima | Page 23

A wonderful, easy and stressless experience! Ana was very kind, patient and really listened to what I was looking for! Same day purchased ! Very excited for my new car Ana was very kind, patient and really listened to what I was looking for! Same day purchased ! Very excited for my new car More

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The customer service was amazing from the time we got out of our vehicle. Lima, our sales person, was knowledgeable and kind. She was personable, too, making the process not as “unfun” as car buying can be. of our vehicle. Lima, our sales person, was knowledgeable and kind. She was personable, too, making the process not as “unfun” as car buying can be. More

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Ana was fabulous. Loved working with her and Christopher. It was such a pleasant car buying experience. Make sure to ask for Ana! Loved working with her and Christopher. It was such a pleasant car buying experience. Make sure to ask for Ana! More

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Ana was thorough in her presentation of options available for purchase and even worked with me while it was storming. Scott and Jenny complimented the service expected and provided by Ana Lima. Overall it wa for purchase and even worked with me while it was storming. Scott and Jenny complimented the service expected and provided by Ana Lima. Overall it was a very pleasant experience at Lexus of Sarasota and facilitated by Ana, Scott and Jenny! More

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Anna carries a gracious but business-like presence--she provides a calm and patient car-hunting experience. She never pushed or pulled me; I'm a tenacious car buyer and like to go about investigating my pu provides a calm and patient car-hunting experience. She never pushed or pulled me; I'm a tenacious car buyer and like to go about investigating my purchase in my own way. Anna sensed this and allowed me a gracious space to road test, inquire about details, and then contemplate my purchase decision, which I ultimately made with joy. I like that Anna brings a gentleness to the car-buying experience in this harsh and rushed world. More

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Ana blasted all of my preconceived expectations of buying a car out the window. She is empathetic, and listened intently to my needs in purchasing a new car. She was not pushy or hasty during our visit, pati a car out the window. She is empathetic, and listened intently to my needs in purchasing a new car. She was not pushy or hasty during our visit, patiently working through different cars on the lot, and allowing me time to digest information while considering the different possibilities available. When I spotted the car I eventually bought, Ana was quick to work through the details while still making me feel valued as a person. Anyone who visits Lexus Sarasota and has the pleasure of working with Ana will be better for it. Not only is she a fantastic saleswoman, but she makes you feel valued as an individual while going through the purchase experience. Honestly, I was not looking forward to going into a car dealership because of past negative experiences with sales individuals, and feeling like I was merely a number towards a quota. But Ana flipped my thinking, and made me feel heard. She did not try to oversell me on anything and listened to all my needs, working diligently give me the best car option and experience possible. Lexus of Sarasota is blessed to have such an emphatic and understanding saleswoman on its team. Thank you, Ana! More

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Worse actitud ever. Since we work with customers she petty rude for just say less. Hopefully we will never meet again in this life Since we work with customers she petty rude for just say less. Hopefully we will never meet again in this life More

by jaimebarrios17 Verified Customer Verified Customer

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Everyone was friendly and helpful. This is my second Lexus, had such great service with my first so I decided to stick with Lexus of Sarasota. This is my second Lexus, had such great service with my first so I decided to stick with Lexus of Sarasota. More

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Absolutely the most pleasant car buying experience we’ve had in fifty years. From our salesperson, Ana (with a great assist from Christopher), to the sales manager, Shaun, and Kenny at the closing, it was e had in fifty years. From our salesperson, Ana (with a great assist from Christopher), to the sales manager, Shaun, and Kenny at the closing, it was efficient, enjoyable, intellectually honest, and fair. If you only knew this dealership when it was owned by Wilde, you should take a new look. Lexus of Sarasota will be our go-to choice for service and future purchases. More

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Ana made the car shopping and buying process a breeze. She showed us exactly what we were looking for, and she gave us time to look over the car without hovering over us. She is very kind and patient! She showed us exactly what we were looking for, and she gave us time to look over the car without hovering over us. She is very kind and patient! More

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