Anastasia Kaluszyk
Anastasia Kaluszyk at Victory Toyota of Brook Park
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Anastasia Kaluszyk | Page 3

New Car Sales Product Specialist

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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5.0
411 Reviews

I have returned to Metro Toyota, full time, after taking off several years to be a stay at home mom. I am an experienced auto sales professional with over 20 years of industry experience. Throughout my career, I have developed a deep understanding of the automotive market and am skilled at guiding customers through the car-buying process. With a focus on customer satisfaction, I work diligently to ensure that each client finds the perfect vehicle to meet their needs and budget. I am dedicated to providing exceptional service and building long-lasting relationships with my clients. Contact me today to discuss your next vehicle purchase!

Dealership Experience

27 yrs, 4 mos

Industry Experience

27 yrs, 4 mos

Languages Spoken

English English

5.0

411 Reviews

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411 Reviews of Anastasia Kaluszyk

September 28, 2023

Dealership Rating
Employee Rating

We purchased this vehicle while it was still being used by the dealership. We never saw a sticker. When we bought the car we found we were being charged over sticker (off set we thought by the amount of tr More

by CWFJMF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 02, 2023

Victory Toyota of Brook Park responded

All of our Certified Preowned vehicles are sold at market value. We're sorry if there were any hard feelings about the trade being reevaluated. I'm happy to hear it all worked out in the end. You did get a great vehicle with a better warranty than a new one. If there is something else we can do please feel free to contact me. Chad Higgins Customer Care manager 216-898-2902

September 24, 2023

Dealership Rating
Employee Rating

Had all my questions answered. Paperwork explained that need signatures. Dealership room very clean. This is second time working with Anatasia. More

by 6812COLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Sep 30, 2023

Victory Toyota of Brook Park responded

What an outstanding review! Anastasia and the Metro Toyota team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

September 23, 2023

Dealership Rating
Employee Rating

Anastasia was great went above n beyond. She was very pleasant and went out of her way to pick me up when my ride fell through. More

by TPC1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Sep 25, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

September 20, 2023

Dealership Rating
Employee Rating

Dealership treated me fairly. Owner talked to me personally and noted that they've lost millions of dollars by not following the trend of charging more than MSRP for back-ordered More

by ROBERTKS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Barry Greenfield

Sep 25, 2023

Victory Toyota of Brook Park responded

Robert, Thank you for the review! Your kind words made our day. We are so glad to hear that Anastasia and the Metro Toyota team could make your car-buying experience go smoothly. We appreciate your business and hope to see you back again down the road!

September 12, 2023

Dealership Rating
Employee Rating

It was a long wait for our new Corolla, but we love it! Anastasia was wonderful! More

by Jsbillings608
Recommend Dealer
Yes
Sep 13, 2023

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Anastasia is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

September 07, 2023

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Employee Rating

A flawless experience with all my expectations met or exceeded. Metro Toyota through Anastasia told me exactly how my purchase would proceed, and it did so without my having to question anything or chase More

by Kiwioh1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider , Jim Daley, Christopher Lombardo

Sep 09, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Anastasia's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Metro Toyota Customer Care Team

September 02, 2023

Dealership Rating
Employee Rating

Love my Metro Toyota team! Best service and that is why I have been coming back since the early 90s! More

by RYON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2023

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Anastasia is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

August 26, 2023

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Employee Rating

Everyone is very professional and cares about their customers. We appreciated that they didn’t take advantage of the supply chain issues and mark prices up above sticker. Thank you MetroToyota for havi More

by tishodell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Aug 30, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

August 25, 2023

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Employee Rating

Anastasia was very helpful and kept me informed as to the whereabouts of my new car during the long wait. More

by Rtkt1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 26, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

August 16, 2023

Dealership Rating
Employee Rating

Anastasia made it very easy to buy a car from out of state! Dealership was great. Happy with my purchase! More

by jeffstroud37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2023

Victory Toyota of Brook Park responded

Jeff, thank you for the review! Your kind words made our day. We are so glad to hear that Anastasia and the Metro Toyota team could make your car-buying experience go smoothly. We appreciate your business and hope to see you back again down the road!

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