Andre Arzuza | Page 5

Andre was a pleasure to work with - from test drive to sale to installing accessories himself! Excited to continue building our relationship with our "new" Subaru sale to installing accessories himself! Excited to continue building our relationship with our "new" Subaru More

by CHRISTOPHER.FORTI Verified Customer Verified Customer

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Had 2 keys made. They reprogrammed the key codes for car without telling us or making sure that they all the keys. Disaster. I couldn't figure out why the car wouldn't start with the key I was given the d without telling us or making sure that they all the keys. Disaster. I couldn't figure out why the car wouldn't start with the key I was given the day I bought the car. We wound up having the car towed to the dealer, had to miss half a day of work. Then they didn't call me for two days, I called them and they said they wanted to try more keys so my wife had to take an Uber there with more keys. She got there at 5:10 and they said they were closing so she had to go back again the next day. It turns out that they can't make more than 4 keys for a car so we got a refund for the key that they couldn't make. When we asked to have keys made, they should have: - Asked how many we had (3) and told us it was impossible to make 2 more. - Not reprogrammed the car without making sure that they had all of our keys to reprogram. - For future models of Subaru, it would be nice if cars were built so they could be started with a $4 key copy made at Home Depot. More

by BAYRIDGE0 Verified Customer Verified Customer

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The service was hassle-free and friendly. I was in and out sooner than expected. This is the case each time I go in to have car tuned up. out sooner than expected. This is the case each time I go in to have car tuned up. More

by VASERIOUS Verified Customer Verified Customer

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Came in for our yearly NYS inspection. It was completed quickly and professionally. Great service as usual. Will continue to recommend to anyone looking for a car. quickly and professionally. Great service as usual. Will continue to recommend to anyone looking for a car. More

by TCOTTONE6023 Verified Customer Verified Customer

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This was the easiest large transaction I've ever made. They worked with me over the phone and text so I can handle the details remotely and saved me a hassle. They worked with me over the phone and text so I can handle the details remotely and saved me a hassle. More

by Frank Verified Customer Verified Customer

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We bought a new Forester from Bay Ridge Subaru and picked it up this week. Mike Chiusano and Andre Arzuza handled our purchase, and they were both terrific. We've worked with Mike before, and he goes out o it up this week. Mike Chiusano and Andre Arzuza handled our purchase, and they were both terrific. We've worked with Mike before, and he goes out of his way to provide great customer satisfaction every time. We are very glad to have purchased our car with Bay Ridge Subaru. More

by SWLYPEN Verified Customer Verified Customer

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Everyone was very helpful and professional I left feeling satisfied knowing I got a good deal at a great price the staff was well knowledgeable satisfied knowing I got a good deal at a great price the staff was well knowledgeable More

by DAISYVARGAS1958 Verified Customer Verified Customer

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Great service, really friendly staff and professional. I was able to get the car I wanted for a fair price and no one was overly pushy or put any pressure on me. was able to get the car I wanted for a fair price and no one was overly pushy or put any pressure on me. More

by HCALDW6 Verified Customer Verified Customer

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In and out with a clean job done. SurprisedI needed a In and out with a clean job done. Surprised I needed a tire that I was told was replaced in Massachusetts but they were on it. In and out with a clean job done. Surprised I needed a tire that I was told was replaced in Massachusetts but they were on it. More

by Jeff1948 Verified Customer Verified Customer

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I appreciate good service. Everyone I dealt with at this dealership was knowledgable, patient, professional and very helpful. I am very happy with my purchase and I would not hesitate to do business with th dealership was knowledgable, patient, professional and very helpful. I am very happy with my purchase and I would not hesitate to do business with them again in the future. More

by Javier Verified Customer Verified Customer

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