Andre Arzuza
Andre Arzuza at Bay Ridge Subaru

Andre Arzuza | Page 9

Sales

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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204 Reviews
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204 Reviews

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204 Reviews of Andre Arzuza

January 26, 2021

Dealership Rating
Employee Rating

close to home and price was fair. The 2021 outback is so much quieter the the 2013 outback that I had. This is my 3rd Subaru its a very safe car. More

by GAROTH123
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Bay Ridge Subaru responded

Congratulations on your new Outback, GAROTH123! It has truly been fantastic helping you with all of your vehicle needs. Thanks for the 5-Star rating. If you need any further assistance with anything, please contact us, we're glad to help. Sincerely, Tom Ruggiero, Dealer Principal

January 22, 2021

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Employee Rating

I'm extremely happy with the service I get at Bay Ridge Suburu. They are always efficient, courteous and professional. My car runs perfectly, I'm happy. More

by BERCOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sabina Triunfel

Jan 22, 2021

Bay Ridge Subaru responded

BERCOW, thank you for the positive feedback. It is great to know that your happy with the services we have provided. We value you as a customer and hope to see you again soon! - Tom Ruggiero, Dealer Principal

January 19, 2021

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Employee Rating

The salesman who sold me the vehicle was extremely polite. And handled everything in a professional courteous manner. My experience from the beginning , until i left with my new vehicle was wonderfu More

by JED2
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Chris Malone

Jan 20, 2021

Bay Ridge Subaru responded

Thank you so much for sharing your positive feedback. We are wondering if there was something else we could improve upon as your overall rating does not reflect the sentiment in your feedback? Best- Tom Ruggiero, Dealer Principal

January 18, 2021

Dealership Rating
Employee Rating

Everything was very good and on time this Saturday. Kayla was very kind and friendly. Also, Marc did very good for me at summer time. More

by SEREGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Bay Ridge Subaru responded

Thank you for the 5-star review, SEREGAL! We're so glad that Kayla and Marc were able to assist you. Sincerely, Tom Ruggiero, Dealer Principal

December 29, 2020

Dealership Rating
Employee Rating

Everyone was helpful, courteous and kind. It was a pleasure to deal with these people. Andre was on top of every detail. The car is excellent. We are VERY happy. More

by IAN.SUBSCRIBE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Bay Ridge Subaru responded

IAN, thank you for taking a moment to rate us so greatly! We are so glad to see that our team was a pleasure to deal with. Congratulations on your new purchase and we hope to work with you again in the future. Best- Tom Ruggiero, Dealer Principal

December 25, 2020

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Employee Rating

Everyone was friendly & engaging. Process went very smoothly and fast. All the players knew their area of expertise. Everyone made you feel comfortable. I am satisfied with my choice. More

by HUMP0301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Malone

Dec 28, 2020

Bay Ridge Subaru responded

Thank you so much for your great feedback for our entire team. We are so glad to know of their outstanding and fabulous care. Congratulations! We hope you like your new vehicle . Let us know if we can help you with anything else. Sincerely, Tom Ruggiero, Dealer Principal

December 24, 2020

Dealership Rating
Employee Rating

At the end of the day it was easy and transparent. I was a little put out that some last minute details, which caused me to buy the car by myself instead of as a joint owner with my wife, were not looked a More

by PRESLEYACUNA
Recommend Dealer
Yes
Dec 28, 2020

Bay Ridge Subaru responded

PRESLEYACUNA, I am glad you had an easy and transparent experience with us. We apologize for any inconvenience we may have caused with the joint transaction and hope it does not deter you from using us in the future. Thank you for the five star rating and for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

December 22, 2020

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Employee Rating

Andre and Mike put me into the car if my dreams! They were very helpful and were very accommodating. Andre even brought the car to my home and in these crazy times that means something! Thank you guys More

by Shander1555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano , Frank Prestia

Dec 22, 2020

Bay Ridge Subaru responded

Thank you so much for sharing your wonderful visit. It is a joy to learn that Andre and Mike put you in the car of your dreams and were very helpful with the whole process. If there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

December 14, 2020

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Employee Rating

The entire exprience from start to finish was outstanding. Andre was an execellent sale rep. Roy also made the financing process very easy and painfree. More

by JAVIDJFRANCIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Malinov

Dec 14, 2020

Bay Ridge Subaru responded

Thank you for your kind words and five star review, JAVIDJFRANCIS! We are thrilled to hear that Andre was able to provide you with an outstanding buying experience. He is an amazing employee and we are lucky to have him. Congratulations and we wish you safe travels. - Tom Ruggiero, Dealer Principal

December 14, 2020

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Employee Rating

Loaner car was filthy. Got home sprayed it with Lysol. Our was gross, gross, gross. Picked up car and was not put back together. Had to go back to have that fixed. Besides they fios not found the is More

by SPERANZAJR52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marc D'Ottavio, Andrea Gerace

Dec 15, 2020

Bay Ridge Subaru responded

We are deeply troubled to hear of you dissatisfaction, SPERANZAJR52 and we apologize for any inconvenience we may have caused. As we strive for 100% satisfaction, we will be contacting you to discuss this further. We hope that this unusual circumstance does not that deter you from visiting us again in the future. Sincerely, Tom Ruggiero, Dealer Principal

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