Andre Nazari | Page 3

You have very bad service ripping people OFF I will never come backy don't follow their promises come backy don't follow their promises More

by abcvalet Verified Customer Verified Customer

Helpful 1

Report | Print

I recently had a few warranty issues with my new 23 Ram. Planning for an out of town trip and limited time to have any repairs completed. I was reluctant to drop my truck off. Justin reaffirmed he would mak Planning for an out of town trip and limited time to have any repairs completed. I was reluctant to drop my truck off. Justin reaffirmed he would make sure it was completed and ready. He came through on his word. Justin stayed in touch along the way to make sure I was in the know on how everything was going. I’ll definitely be using Justin on all my service needs. A job well done. Thanks Justin I appreciate your support More

by abell550 Verified Customer Verified Customer

Helpful 0

Report | Print

Andre Nazari was AMAZING! ! Thank you my friend for your great customer service and dedication into helping me find and qualify for my new truck. You are appreciated and I will ! Thank you my friend for your great customer service and dedication into helping me find and qualify for my new truck. You are appreciated and I will keep referring family and friends to you. More

by Javier Mendoza Verified Customer Verified Customer

Helpful 0

Report | Print

Buyer beware! This dealership sells only defective vehicles and offers the worst buying experience ever! I purchased a 2023 Ram Limited from Andre, which had mu This dealership sells only defective vehicles and offers the worst buying experience ever! I purchased a 2023 Ram Limited from Andre, which had multiple defects. Despite my requests for cleaning and inspection, the truck had three paint defects: one on the tailgate, one on the passenger front door, and another on the rear driver-side door. The radio was also malfunctioning, and the adjustable pedals were not working. When I asked Andre about swapping the truck out for another one or giving my old one back, he did not take either option seriously. I visited the dealership twice, spending six hours each time, and they offered to repaint the sections with defects and fix the radio (the pedals were fixed). However, this was unsatisfactory since the truck was brand new. After several days of waiting, I emailed the sales manager, Jordan, but received no response. I then emailed Dan Wallis, the Chief Officer of Operations, who attempted to call me back, but I could not return his call as the line just rang, and I could not leave a message. I followed up with another email but am still waiting for his call. The truck was eventually painted after a few weeks, but the interior needed to be more detailed. The radio was reprogrammed and worked fine initially, but it is acting up again. Recently, I discovered that the leather on the dashboard and one of the doors is wrinkling. I plan to contact Ram next. Dan, I waited years for an opportunity to own a Limited, but your team's lack of support ruined it for me. Your lack of engagement makes me question your organization's culture because your team's attitude toward my situation reflects leadership, which is apparent there is none. More

Helpful 1

Report | Print