Andre Thomas | Page 19

This is our third purchase with Denis Esapa at Jim Ellis. He has always been professional, knowledgable and pleasant to work with. Denis and Andre (financing) worked well together and communication was exc He has always been professional, knowledgable and pleasant to work with. Denis and Andre (financing) worked well together and communication was excellent, no surprises. I think it speaks well from the top down starting with Jose Morazan, Sales and Service. I would not hesitate to recommend Denis, Jose, Andre and this team to anyone interested in purchasing a new or used vehicle. Additionally we will be moving our company vehicle service to Jim Ellis starting in the near future. Many Thanks, Mark & Tricia Hodsdon More

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What a great experience! As a single female, car shopping can be intimidating, but Denis was amazing. He worked hard to find the PERFECT car for me and ensured that the entir As a single female, car shopping can be intimidating, but Denis was amazing. He worked hard to find the PERFECT car for me and ensured that the entire process went smoothly. He even drove me to return my rental car! Leon in Finance was extremely knowledgeable and explained everything in great detail. He made sure I understood exactly what I was signing. A true professional! Jim Ellis Ford was also significantly less expensive than other Ford dealerships in Atlanta. Given the great price and excellent customer service, I will definitely be a repeat customer! More

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Thom was very pleasant and professional he walked me and my wife though everything and made sure we were comfortable with our car buying g experience my wife though everything and made sure we were comfortable with our car buying g experience More

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Louis was very friendly and answer all questions i had during the buying process .Everyone at dealership was very friendly and helpful. during the buying process .Everyone at dealership was very friendly and helpful. More

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Both Key and Andre were helpful and communicative during my lease buyout process - thank you! my lease buyout process - thank you! More

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The experience was great. Thom is very knowledgeable about the vehicles and took his time to make sure we were satisfied. At no point in the sale did we feel any pressure. Thom is very knowledgeable about the vehicles and took his time to make sure we were satisfied. At no point in the sale did we feel any pressure. More

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I had Thom help me with an order and he delivered in every way. He frequently sent updates on the order and the dealership turned the order very quick. Shoutout to Andre too. Really great team! every way. He frequently sent updates on the order and the dealership turned the order very quick. Shoutout to Andre too. Really great team! More

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The sales staff was very courteous and knowledgeable and our sales experience was very good . our sales experience was very good . More

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The buying process overall was fantastic. Communication was great. Armand was very nice and personable. However, At times it felt like there was a delay in communication with Armand. I would Communication was great. Armand was very nice and personable. However, At times it felt like there was a delay in communication with Armand. I would call or text and it would take hours for him to respond. After the purchase not so much. I kept reviewing my FordPass app to confirm if the 42,000 points from the purchase of the vehicle had posted. I found out nearly a month later that no one ever entered the information into the system. I attempted to reach out to Armand regarding the situation and he never responded. I unfortunately had to call twice in one day before a sales manager finally entered the information while I was on the phone. More

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Had a great experience with Louis, Swamy and the rest of the team. They did everything to make my experience smooth and hassle-free. Highly recommend Jim Ellis Sandy Springs. the team. They did everything to make my experience smooth and hassle-free. Highly recommend Jim Ellis Sandy Springs. More

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