Andrea Baumgardner

Great customer service experience with service advisor Andra Baumgardner. My F150 had an electrical issue, that she kept me updated as they search for the problem. Eventually found the grounding wire is Andra Baumgardner. My F150 had an electrical issue, that she kept me updated as they search for the problem. Eventually found the grounding wire issue above the headliner and the metal roof. When the cause(s) were diagnosed, Andrea coordinated with my Extended Warranty plan to cover majority of repair bill. Andrea a great representative for Washington Ford. Highly recommend Washington Ford. More

by fordde78 Verified Customer Verified Customer

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The communication and constant talking to keep me updated meant the world to me Andrea really know how to help meant the world to me Andrea really know how to help More

by RCATALOGNA Verified Customer Verified Customer

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Appreciate the honest work performed by this talented team! they respond to my questions in a timely manner. I'm. team! they respond to my questions in a timely manner. I'm. More

by KIMBERLYBIRD Verified Customer Verified Customer

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I always receive excellent and prompt service. My service advisor addressed my concerns, and is always helpful! My service advisor addressed my concerns, and is always helpful! More

by JONDIANA Verified Customer Verified Customer

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Andrea is great to work with; she’s consistent, detailed and personable too. Always a pleasure ! and personable too. Always a pleasure ! More

by karenf1023 Verified Customer Verified Customer

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Very accommodating staff and management. Mike Reed and his crew always do a great job and explain each item they encounter or address. Mike Reed and his crew always do a great job and explain each item they encounter or address. More

by Daynecrowley Verified Customer Verified Customer

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The dealership provided excellent service. Very satisfied and will continue to use them for additional needs. Very satisfied and will continue to use them for additional needs. More

by Dave15320 Verified Customer Verified Customer

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Very good service, helpful , nice people , easy going , good the work done quickly , will keep using their services good the work done quickly , will keep using their services More

by ZENARAHEEMA Verified Customer Verified Customer

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I received a warm and friendly greeting when I arrived. The waiting room was clean and comfortable. The waiting room was clean and comfortable. More

by brianseaman Verified Customer Verified Customer

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Washington Ford has always been my dealer of choice. Professional staff. So patient and easy to deal with. Can't imagine going anywhere else. Professional staff. So patient and easy to deal with. Can't imagine going anywhere else. More

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