Andrea Baumgardner | Page 10

I do not think that Washington Ford provides a good return on investment. $58.00 for wiper blades, $26.00 for a light bulb, $210.00 for 20 lug nuts! The work seems to have been done but at at an in return on investment. $58.00 for wiper blades, $26.00 for a light bulb, $210.00 for 20 lug nuts! The work seems to have been done but at at an inflated price. Since there are no other Ford dealerships in the area, it is not possible to compare costs. More

by SHACK213 Verified Customer Verified Customer

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The service was great I appreciate the prompt and professional treatment of my vehicle service issues professional treatment of my vehicle service issues More

by VICTOR.BISS Verified Customer Verified Customer

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Highly satisfied with the speed and quality of the service my vehicle received definitely recommend this dealership. service my vehicle received definitely recommend this dealership. More

by jsims1399 Verified Customer Verified Customer

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Andrea is amazing - accommodating, knowledgeable, and nice. She goes the extra mile. Service is always on point, too. nice. She goes the extra mile. Service is always on point, too. More

by MSEITZ0 Verified Customer Verified Customer

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Andrea is always polite and professional. Gave me excellent heads-up as to how long it will take to finish the service and an accurate estimate of the cost. . Also, went over work that was do Gave me excellent heads-up as to how long it will take to finish the service and an accurate estimate of the cost. . Also, went over work that was done explaining at an appropriate level of detail. More

by DBDOWDELL Verified Customer Verified Customer

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Great customer service by Audrey and the management team. I will be purchasing an extended warranty due to the care and service. I will be purchasing an extended warranty due to the care and service. More

by bobm3413 Verified Customer Verified Customer

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Worst customer service I’ve ever experience. They had my car for 3 weeks and refused to help me get a rental car because the car rental company they used “didn’t have any rentals available” for They had my car for 3 weeks and refused to help me get a rental car because the car rental company they used “didn’t have any rentals available” for the entire 3 weeks even though I paid extra for a package to get me a rental car for the exact scenario I experienced. Worst dealership ever. More

by MLIS66 Verified Customer Verified Customer

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been going to washington ford for car repair/maint. since 2017, they r the best, no complaints since 2017, they r the best, no complaints More

by MET873 Verified Customer Verified Customer

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They are very professional and friendly. Highly recommend the dealership. Dry pleased with the service I received. Highly recommend the dealership. Dry pleased with the service I received. More

by CHANDYKIMBLE Verified Customer Verified Customer

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No problems. All was good. Price was decent as was tiime. All employees were very nice. All was good. Price was decent as was tiime. All employees were very nice. More

by CHF Verified Customer Verified Customer

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