Andrea Bernal

Robert at Clay Cooley Mitsubishi was fantastic to work with. He was professional, friendly, and kept me informed throughout the entire service process. He took the time to explain what was going on with m with. He was professional, friendly, and kept me informed throughout the entire service process. He took the time to explain what was going on with my vehicle, answered all my questions clearly, and made sure everything was handled efficiently. The whole experience was smooth and stress-free thanks to him. I really appreciate his honesty and great customer service—definitely ask for Robert if you’re getting your car serviced here. More

by andreabernal13 Verified Customer Verified Customer

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The service team was great it's the manager of the service team that's not. I had bought a car that wasn't inspected right.. so I took it back and asked them to fix it and the manager over there servi service team that's not. I had bought a car that wasn't inspected right.. so I took it back and asked them to fix it and the manager over there service center argued with me about fixing it. Needless to say they did fix the issue. But last week I took it in and had to pay 116. Just for the. To hook it up to the diagnostic machine and I had asked them to look at the barrings on the passenger side but was told I didn't have enough gas for them to drive it around the corner. So needless to say the problem still exists and if my tire falls off they are going to be held liable. More

by 78melissabennet Verified Customer Verified Customer

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This is the second car I’ve purchased! Both times were great! Will buy from them again! Both times were great! Will buy from them again! More

by tashock48 Verified Customer Verified Customer

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Absolutely phenomenal experience, Ken & Andrew were super transparent & walked me through all my options, I was nervous as a first time buyer but they made everything super easy & I got a great vehicle at a transparent & walked me through all my options, I was nervous as a first time buyer but they made everything super easy & I got a great vehicle at a great payment. More

by drew_oberg Verified Customer Verified Customer

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Very helpfully with my car and my needs always good at showing me what is going on and what repairs are needled showing me what is going on and what repairs are needled More

by zubalg Verified Customer Verified Customer

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Church and Andrea were awesome! We called ahead of time and told them what we could do. They assured us we were good. So my daughter and I made the hour and a half drive and were no We called ahead of time and told them what we could do. They assured us we were good. So my daughter and I made the hour and a half drive and were not disappointed yes. We were there literally for about another hour and half and signed and leaving in the new car. They were the nicest people. There was no pressure or trying to make us get something out of our budget. They were amazing! More

by jillp1985 Verified Customer Verified Customer

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I paid for a car in cash and did not get the services I was promised. I returned the car for a promised free car wash and it was not done. I was suppose to get access to the GPS tracking system and to this was promised. I returned the car for a promised free car wash and it was not done. I was suppose to get access to the GPS tracking system and to this day I have yet to receive. After handwashing the car myself, I find that the windshield was cracked and have not received a response from Clay Cooley on fixing it. The reps were very attentive to my calls when I was searching for a car and now that I purchased one, it very difficult for me to get someone to call me back or respond in a timely manner. More

by SMITIBONE Verified Customer Verified Customer

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After being processed through 3 different trucks where the first 2 were defective and having to wait 8 months on the 3rd to get my handy-cap plates because of a title issue. You can see why I rate CCM L the first 2 were defective and having to wait 8 months on the 3rd to get my handy-cap plates because of a title issue. You can see why I rate CCM LOW. More

by james.walsh871 Verified Customer Verified Customer

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I had and was financed 3 different trucks. All had issues. After 7 months I am still waiting on my plates. All had issues. After 7 months I am still waiting on my plates. More

by james.walsh871 Verified Customer Verified Customer

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