Andrea Gerace
Andrea Gerace at Bay Ridge Subaru
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Andrea Gerace | Page 2

Service Manager

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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not yet
rated
133 Reviews

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

Italian Italian

not yet
rated

133 Reviews

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133 Reviews of Andrea Gerace

February 01, 2022

Dealership Rating
Employee Rating

Always a great experience at bay ridge Subaru. Professional as always. The whole team there treats everyone with respect. Highly recommend this dealership More

by Nbenn86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Bay Ridge Subaru responded

Thanks for trusting Bay Ridge Subaru to always get the job done. Your support means a lot and we look forward to seeing you again down the road!

January 08, 2022

Dealership Rating
Employee Rating

Bay Ridge Subaru is BY FAR the best Subaru dealership I've ever worked with. Normally I don't use the dealer for car maintenance after the initial warranty is over, but BRS is so good and accommodating More

by LKWBKVT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio

Jan 10, 2022

Bay Ridge Subaru responded

This review makes our day! Thank you for choosing Bay Ridge Subaru and for sharing your support. We look forward to welcoming you back next time!

December 22, 2021

Dealership Rating
Employee Rating

I brought our 2017 Subaru Outback in for it's 6 month I brought our 2017 Subaru Outback in for it's 6 month service check up. The maintenance was done quickly and without any problems. There is no need More

by PMEMGMCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021

Bay Ridge Subaru responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Mark and Patricia. Drive safely in your 2017 Subaru Outback, and we hope to see you back again at Bay Ridge Subaru!

November 03, 2021

Dealership Rating
Employee Rating

Great service as usual. Always with friendly smile, great attitude and always will to assist and answer any questions regarding your vehicle. Excellent team, keep up the good work team! More

by BluSubie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Sabina Triunfel

Nov 04, 2021

Bay Ridge Subaru responded

Hi, thank you for your 5 star rating. We are happy so many of our employees were able to make your service visit with us a good one. We are lucky to have an excellent team. Thank you for coming in and we look forward to seeing soon! Sincerely, Tom Ruggiero, Dealer Principal

October 26, 2021

Dealership Rating
Employee Rating

The people at subaru are the greatest iwas in an out in no time. The service manager couldn't be any nicer. More

by JOSEPHCODISPOTI72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Bay Ridge Subaru responded

Hi, JOSEPHCODISPOTI72! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

September 03, 2021

Dealership Rating
Employee Rating

Thank you very much bay ridge Subaru the best service advice the best service customer service the best service manager excellent mechanic jobs on time More

by ROBROD23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio

Sep 03, 2021

Bay Ridge Subaru responded

Hi, ROBROD23! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope you have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

September 01, 2021

Dealership Rating
Employee Rating

I needed a new batter in key fob and another key fob repaired. All done and done well and well priced. Great snacks kept me happy while I waited😊😊😊 More

by L.B.IPPOLITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Bay Ridge Subaru responded

Thank you for the 5-star review, L.B.IPPOLITO! We're happy to hear that you left the dealership satisfied with our services. We hope you have a great day! Sincerely, Tom Ruggiero, Principal Dealer

August 19, 2021

Dealership Rating
Employee Rating

Everyone is very polite and nice. Never a problem with service. Waiting room is very pleasant and accommodating. It is also very clean. Didn't wait very long. More

by SBM0086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

Bay Ridge Subaru responded

Hi, SBM0086! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future! Sincerely, Tom Ruggiero, Principal Dealer

August 03, 2021

Dealership Rating
Employee Rating

My vehicle brake line was damaged while being removed from the lift. It was there for 2 months They claimed it needed a connector box that wasn't available. There was no such part. Additionally items fro More

by SPENDER5555
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher , Sabina Triunfel

Aug 16, 2021

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

June 18, 2021

Dealership Rating
Employee Rating

Always a pleasure to drive into Brooklyn from where I live in Manhattan. Someone is ready to greet you and list what you request. The car is always ready with what you wanted done and on time! More

by APEREZYMENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kiara Colon, Kayla Rodriguez

Jun 21, 2021

Bay Ridge Subaru responded

Thank you for the five-star review! We greatly appreciate you coming in to see us and your kind feedback. We hope to work with you again! Sincerely, Tom Ruggiero, Principal Dealer

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