Andrea Walker | Page 3

This is a nice, clean dealership that is pleasant to be in.. The service team does a great job.. I LOVE the customer lounge and refreshment area. Employees are professional and courteous! in.. The service team does a great job.. I LOVE the customer lounge and refreshment area. Employees are professional and courteous! More

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My G37 convertible top gets stuck. After three trips and several thousand dollars Gwinnett infinity Dealer can not fix. I am taking to another shop or trading car. several thousand dollars Gwinnett infinity Dealer can not fix. I am taking to another shop or trading car. More

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Columbus Services love the salesman very knowledgeable Columbus Services love the salesman very knowledgeable about the vehicles in every aspect wonderful company yes and I highly recommend is a friend's Columbus Services love the salesman very knowledgeable about the vehicles in every aspect wonderful company yes and I highly recommend is a friend's family member member to strangers that have they asked me about the vehicles I gave him an a rating love is company More

by GREGGMATTHEWS59 Verified Customer Verified Customer

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Easier than breathing Hello, My name is Mr. Lynn Washington and I'm a Retired Army Veteran. This is my 3rd Infiniti and definitely won't be my last. I have purchased 2 QX 8 Hello, My name is Mr. Lynn Washington and I'm a Retired Army Veteran. This is my 3rd Infiniti and definitely won't be my last. I have purchased 2 QX 80's from this dealership in the last 4.5 years. Jana, the sales Manager is one of the most efficient, Kind, Loving, Professional, & Customer based person I have ever encountered. She doesn't seem you Vehicles, she builds relationships and a family like environment. She has the Customers every need and desire at hand. You can feel the genuine and sincere concern she has through her actions. There's nothing she doesn't do to make the Customer feel beyond satisfied with your experience with your experience with the Infiniti Brand. I had the pleasure of Meeting and making my purchase through Mr. Ben Waldon, (A TRUE CLASS ACT) Ben was attentive to every concern that I had, which were few! He didn't make promises, he gave action! My purchase was as easy as taking a breath. It went unnoticed and natural. The two of them showed concern to my needs and Jana knew me like a book from past experiences. She knew the type, style, color, and amenities that I'd want and made every effort to locate the exact vehicle . I can't find enough Verbs to explain the dedication this Company has towards its Customers. I will continue to be a Champion of the Infiniti Brand. More

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Disappointing sales experience, Sales Manager came through - Finance Manager provided incorrect information on warranty - Car delivered dirty twice (at purchase and after service) - Lied on service provided - Finance Manager provided incorrect information on warranty - Car delivered dirty twice (at purchase and after service) - Lied on service provided and Sales and Service person refused to make things right - Sales Manager contacted me and went above and beyond, amazing follow up - Jana is a big asset and knows how to treat customers, made sure I was more than taken care of - I would buy there again because of how Jana handled the situation and her concern for ensuring your experience is superior. Thanks Jana! More

by pmck Verified Customer Verified Customer

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Great experience! I was very pleased with Mr.Richard Ball's help, experience, and patience. I appreciate all he did to make leasing my new Infiniti a good experience. I I was very pleased with Mr.Richard Ball's help, experience, and patience. I appreciate all he did to make leasing my new Infiniti a good experience. I love my new car! More

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Excellent service and great staff. Have dealt with Richard Ball from the inception; couldn't ask for better. Service dept, also very personable. Understood my needs and concerns. Transa Have dealt with Richard Ball from the inception; couldn't ask for better. Service dept, also very personable. Understood my needs and concerns. Transaction was done in a timely manner! Thank you More

by dwjpc88 Verified Customer Verified Customer

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My Personal Sales Representative I don't talk to anyone else in the dealership, because she treats me like family. I don't have to worry about a thing. Long after I bought my car she I don't talk to anyone else in the dealership, because she treats me like family. I don't have to worry about a thing. Long after I bought my car she still gave me the same service. Love her. She's the best there is. I would buy all of my cars from her. More

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