Andres Gomez

They’re very caring and extremely understanding. They treated me as if I was family with very much love and attention. They treated me as if I was family with very much love and attention. More

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Rating: ⭐☆☆☆☆ Title: Lawsuit Filed for $1,398 – Lack of Management Integrity ​"I am writing this to warn other customers about the lack of accountability at this dealership. After a failed attempt to reso Management Integrity ​"I am writing this to warn other customers about the lack of accountability at this dealership. After a failed attempt to resolve a financial dispute of $1,398, I have been forced to officially file a lawsuit against Subaru of Pembroke Pines (Brittmotors, LLC) in Broward County Small Claims Court. ​It is extremely disappointing that leadership, specifically Alain de Rougemont (General Manager) and Jaime Gaitan (Director of Finance), have allowed a $1,300 issue to escalate into legal litigation. I have provided ample opportunity for them to do the right thing, yet they have chosen to remain silent. ​To any potential buyers: be very careful with your money here. If something goes wrong, management would rather see you in court than provide basic customer service. I will be updating this review with the official court judgment for all to see. Case # [Insert Case Number] pending." More

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Honestly, the best experience I’ve ever had purchasing a car. Subaru feels like a family welcoming me home for the holidays. Everything was so pleasant, the integrity of this company shows the minute you wa car. Subaru feels like a family welcoming me home for the holidays. Everything was so pleasant, the integrity of this company shows the minute you walk through the door. I was lucky enough to have Julio Campos assist me through the leasing process, he was so patient and personable with me while I had to think through my options and never made me feel rushed or like I had to make a decision on the spot. I highly recommend him at Subaru Pembroke Pines! More

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Juan Luis Carbonell outstanding salesman, fair negotiator, very understandable and willing to help you fulfill your dreamed car. negotiator, very understandable and willing to help you fulfill your dreamed car. More

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Excellent service. Always taking care of its customers. Always will buy a a car again . Always taking care of its customers. Always will buy a a car again . More

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Julio Campos was very friendly and knowledgeable. He made me feel at ease purchasing a certified pre-owned Subaru Outback for my daughter - who is soon off to college. I know the car will keep her sa He made me feel at ease purchasing a certified pre-owned Subaru Outback for my daughter - who is soon off to college. I know the car will keep her safe and it drives beautifully! More

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Julio is one of the best salespersons I have had the pleasure of working with at Subaru of Pembroke Pines for any of the eight Subarus I have owned. pleasure of working with at Subaru of Pembroke Pines for any of the eight Subarus I have owned. More

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Great people great cars. Juan Luis Carbonell knows his job,he is kind, helpful and knows his cars. Thank you for the experience. I will be back for sure. Juan Luis Carbonell knows his job,he is kind, helpful and knows his cars. Thank you for the experience. I will be back for sure. More

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My experience at this dealership was truly exceptional, largely due to the exceptional service provided by Juan Carbonell. While I typically dread the car-buying process, Juan made it genuinely enjoyable. largely due to the exceptional service provided by Juan Carbonell. While I typically dread the car-buying process, Juan made it genuinely enjoyable. He demonstrated a high level of professionalism and attentiveness to my needs. He thoroughly answered all my questions and never once made me feel pressured. His expertise helped me make an informed decision, which ultimately led me to purchase the car of my desire. If you are seeking a low-pressure, high-value car-buying experience, I highly recommend asking for Juan. I would give them five stars without hesitation. Everyone I interacted with, from the front desk to the sales team to the finance department, was professional, friendly, and incredibly efficient. They clearly value their customers’ time and needs. I highly recommend their excellent service and great selection. More

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Julio was extremely helpful and knowledgeable, he answered any questions we had. This was my first time buying a car and it was a great experience. answered any questions we had. This was my first time buying a car and it was a great experience. More

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