Andres Gomez

The amount of fees and hidden fees. Was sad, over 4000 in fees not including tax, extended warranty and gap. Was sad, over 4000 in fees not including tax, extended warranty and gap. More

Report | Print

Excellent service very charismatic and really fought for a good deal for me. 10 out of 10 would recommend. a good deal for me. 10 out of 10 would recommend. More

Report | Print

Great purchasing experience and quick response for an out of state vehicle purchase. Paperless process was convenient. Although the initial purchase was smooth. The aftersale treatment was poor. They ow of state vehicle purchase. Paperless process was convenient. Although the initial purchase was smooth. The aftersale treatment was poor. They owed me $500 for mirror covers and it took weeks to receive. My temp tags expired today. Dealership promised they would overnight a replacement temp tag on Tuesday, it is now Sunday and received nothing. Now no response from anyone. In addition, after driving home from the dealership, both front axles need to be replaced but they claim the vehicle was fully serviced with no mechanical issues. Lastly, now the air conditioning stopped working. Do not buy a vehicle from this dealership. More

Report | Print

The entire staff was nice, friendly and went out of their way to make me happy. way to make me happy. More

Report | Print

Helpful, straight forward and easy to work with. Made the purchasing process easy. Thank you Made the purchasing process easy. Thank you More

Report | Print

I had a great experience working with Julio Campos during the purchase of my Subaru Outback. Julio was professional, helpful, and maintained excellent communication throughout the entire process. He made eve the purchase of my Subaru Outback. Julio was professional, helpful, and maintained excellent communication throughout the entire process. He made everything clear and easy from start to finish. I also want to recognize the rest of the team, including the finance and insurance departments. Everyone was polite, efficient, and made the process move quickly without feeling rushed. Overall, it was a smooth and positive buying experience, and I would gladly recommend Julio Campos and the dealership. More

Report | Print

They’re very caring and extremely understanding. They treated me as if I was family with very much love and attention. They treated me as if I was family with very much love and attention. More

Report | Print

Rating: ⭐☆☆☆☆ Title: Lawsuit Filed for $1,398 – Lack of Management Integrity ​"I am writing this to warn other customers about the lack of accountability at this dealership. After a failed attempt to reso Management Integrity ​"I am writing this to warn other customers about the lack of accountability at this dealership. After a failed attempt to resolve a financial dispute of $1,398, I have been forced to officially file a lawsuit against Subaru of Pembroke Pines (Brittmotors, LLC) in Broward County Small Claims Court. ​It is extremely disappointing that leadership, specifically Alain de Rougemont (General Manager) and Jaime Gaitan (Director of Finance), have allowed a $1,300 issue to escalate into legal litigation. I have provided ample opportunity for them to do the right thing, yet they have chosen to remain silent. ​To any potential buyers: be very careful with your money here. If something goes wrong, management would rather see you in court than provide basic customer service. I will be updating this review with the official court judgment for all to see. Case # [Insert Case Number] pending." More

Report | Print

Honestly, the best experience I’ve ever had purchasing a car. Subaru feels like a family welcoming me home for the holidays. Everything was so pleasant, the integrity of this company shows the minute you wa car. Subaru feels like a family welcoming me home for the holidays. Everything was so pleasant, the integrity of this company shows the minute you walk through the door. I was lucky enough to have Julio Campos assist me through the leasing process, he was so patient and personable with me while I had to think through my options and never made me feel rushed or like I had to make a decision on the spot. I highly recommend him at Subaru Pembroke Pines! More

Report | Print

Juan Luis Carbonell outstanding salesman, fair negotiator, very understandable and willing to help you fulfill your dreamed car. negotiator, very understandable and willing to help you fulfill your dreamed car. More

Report | Print