Andrew Arellano

Drop off and pick up was fine. But forgot to reset the oil life indicator and put ‘next service due’ in 3months. Trying to trick people to bring there car in sooner, fraudulent. But forgot to reset the oil life indicator and put ‘next service due’ in 3months. Trying to trick people to bring there car in sooner, fraudulent. More

by merksn Verified Customer Verified Customer

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Overall it was a good experience but my steering wheel was reinstalled off center and now I have to take more time out of my day and make another trip to the dealer to have it fixed. was reinstalled off center and now I have to take more time out of my day and make another trip to the dealer to have it fixed. More

by megacabdrz Verified Customer Verified Customer

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I had a great experience with Knight Claremont Chrysler Dodge Jeep Ram. The team was professional, friendly, and kept me informed throughout the entire process. One thing that really stood out was the vide Dodge Jeep Ram. The team was professional, friendly, and kept me informed throughout the entire process. One thing that really stood out was the video they sent showing the completion of the work on my vehicle. It was a great touch and made me feel confident and reassured about the service that was done. Overall, the process was smooth, transparent, and customer-focused. I truly appreciated the communication and attention to detail. I would definitely recommend them to others and will be returning for future service. More

by chozzengirl Verified Customer Verified Customer

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From day one it's been a n outstanding experience I will tell everyone about it tell everyone about it More

by spike.57.bobby Verified Customer Verified Customer

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They wanted to charge me $800+ to diagnose a no start problem. I told them I noticed the headlight was out so I checked it. After that it would not start. I checked fuses and such and they said because I problem. I told them I noticed the headlight was out so I checked it. After that it would not start. I checked fuses and such and they said because I was checking fuses they would need to be sure every fuse was in the location it needed to be in. Absurd!! I pulled the car from service and took it to a Jeep specialist. It was a defective xenon ballast that was sensing a ground sense to the computer. Yep. A headlight bulb was the problem. They swapped the headlight $45 and sent me on my way. Your dealership is a joke. More

by Dannyw906 Verified Customer Verified Customer

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When I got my jeep back the rubber part on the start button was ripped off. We asked for the manager but of course he wasn’t there. No one has called to update us on what’s going to happen. And no one k button was ripped off. We asked for the manager but of course he wasn’t there. No one has called to update us on what’s going to happen. And no one knows what happen. Also they sent my vehicle back with no gas. So on top of damaging my car, they send it back with no gas. More

by tiffanyr07 Verified Customer Verified Customer

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Good afternoon, I just wanted to personally thank you for the outstanding service and the warm hospitality I experienced. From the moment I arrived, it truly felt like more than just a service visit — it for the outstanding service and the warm hospitality I experienced. From the moment I arrived, it truly felt like more than just a service visit — it felt welcoming, thoughtful, and first-class. I especially want to recognize the upgrades to the facilities. The massage chair, the complimentary beverages, and even the game machines available at no cost really show that you care about your customers’ comfort and overall experience. Those details may seem small to some, but they make a big difference. However, what stood out the most — and what truly defines high-quality service and excellence — was the personalized attention. The way everything was handled with professionalism, efficiency, and genuine care reflects a strong commitment to customer satisfaction. That level of service is what builds trust and long-term relationships. Thank you again for going above and beyond. It does not go unnoticed, and it is sincerely appreciated. More

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Thank you very much for the opportunity and for the excellent service. My experience with the dealership was outstanding—Jose Mercado was incredibly professional, and the entire process was smooth and excellent service. My experience with the dealership was outstanding—Jose Mercado was incredibly professional, and the entire process was smooth and efficient. I truly appreciate the promptness and attention to detail during my visit. More

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I was able to get my service issue resolved with the help of Donovan, the service manager? Andrew saw it through to make sure it all went well. of Donovan, the service manager? Andrew saw it through to make sure it all went well. More

by FRANKESTRAVEL Verified Customer Verified Customer

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I was able to get my service issue resolved with the help of Donovan, the service manager? Andrew saw it through to make sure it all went well. of Donovan, the service manager? Andrew saw it through to make sure it all went well. More

by FRANKESTRAVEL Verified Customer Verified Customer

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