Andrew Arellano

Andrew was very informative and attentive. This experience overall was not like usual since I was informed me getting a ride home and back will no longer be available. Andrew was nice enough t This experience overall was not like usual since I was informed me getting a ride home and back will no longer be available. Andrew was nice enough to get me a ride home but I needed to find a ride back to pick up my car. Second issue I had was a flashing rear only light on my car could not be inspected and was told to come back during the week for that to be able to get checked. This only started after I serviced my differentials there for my last oil change More

by brian_zoof Verified Customer Verified Customer

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Service team was not communicating with Whats going on with my car. I would of like a time frame on when my car would of been completed with my car. I would of like a time frame on when my car would of been completed More

by Karen Verified Customer Verified Customer

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I was told they're gonna wash the car and they didn't wash it and I told them the car is not washed so he takes it brings it back and it's still not washed and no it's washed. Are you kidding me right so wash it and I told them the car is not washed so he takes it brings it back and it's still not washed and no it's washed. Are you kidding me right so then the guy from Service comes in and says come on guys you didn't wash the car when they take it and wash it and they did like a half xxx job More

by EGYLABLEKIDS Verified Customer Verified Customer

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It was fast, easy, straightforward, and courteous. I trust the team here, so much so, that I drive from an hour away just to get my service done here. Cody Backes is the only mechanic I trust 100%. Kn I trust the team here, so much so, that I drive from an hour away just to get my service done here. Cody Backes is the only mechanic I trust 100%. Knight is phenomenal More

by blakebyrne1 Verified Customer Verified Customer

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Drop off and pick up was fine. But forgot to reset the oil life indicator and put ‘next service due’ in 3months. Trying to trick people to bring there car in sooner, fraudulent. But forgot to reset the oil life indicator and put ‘next service due’ in 3months. Trying to trick people to bring there car in sooner, fraudulent. More

by merksn Verified Customer Verified Customer

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Overall it was a good experience but my steering wheel was reinstalled off center and now I have to take more time out of my day and make another trip to the dealer to have it fixed. was reinstalled off center and now I have to take more time out of my day and make another trip to the dealer to have it fixed. More

by megacabdrz Verified Customer Verified Customer

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I had a great experience with Knight Claremont Chrysler Dodge Jeep Ram. The team was professional, friendly, and kept me informed throughout the entire process. One thing that really stood out was the vide Dodge Jeep Ram. The team was professional, friendly, and kept me informed throughout the entire process. One thing that really stood out was the video they sent showing the completion of the work on my vehicle. It was a great touch and made me feel confident and reassured about the service that was done. Overall, the process was smooth, transparent, and customer-focused. I truly appreciated the communication and attention to detail. I would definitely recommend them to others and will be returning for future service. More

by chozzengirl Verified Customer Verified Customer

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From day one it's been a n outstanding experience I will tell everyone about it tell everyone about it More

by spike.57.bobby Verified Customer Verified Customer

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They wanted to charge me $800+ to diagnose a no start problem. I told them I noticed the headlight was out so I checked it. After that it would not start. I checked fuses and such and they said because I problem. I told them I noticed the headlight was out so I checked it. After that it would not start. I checked fuses and such and they said because I was checking fuses they would need to be sure every fuse was in the location it needed to be in. Absurd!! I pulled the car from service and took it to a Jeep specialist. It was a defective xenon ballast that was sensing a ground sense to the computer. Yep. A headlight bulb was the problem. They swapped the headlight $45 and sent me on my way. Your dealership is a joke. More

by Dannyw906 Verified Customer Verified Customer

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When I got my jeep back the rubber part on the start button was ripped off. We asked for the manager but of course he wasn’t there. No one has called to update us on what’s going to happen. And no one k button was ripped off. We asked for the manager but of course he wasn’t there. No one has called to update us on what’s going to happen. And no one knows what happen. Also they sent my vehicle back with no gas. So on top of damaging my car, they send it back with no gas. More

by tiffanyr07 Verified Customer Verified Customer

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