Andrew Buchanan | Page 3

Had to wait 5 hours for routine maintenance with an appointment. I was not happy about that experience. appointment. I was not happy about that experience. More

by LNIECY88 Verified Customer Verified Customer

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Called to set up an appointment for my 2021 3500 RAM Laramie. Was told had to bring it to the Davenport dealership. This was due to weight of my vehicle. Was quoted 300 dollars for the service to includ Laramie. Was told had to bring it to the Davenport dealership. This was due to weight of my vehicle. Was quoted 300 dollars for the service to include a car wash. I did not let them know at that time I had a service plan. I arrived at my appointment at 1045am. My vehicle was serviced at the quick lane. Not at the bay that had the proper lift. The service took 3 hrs and fifteen minutes. The tires were never rotated, the technician was covered in diesel, technician asked for a supervisor to move the vehicle. He did not get help having to get on to the truck causing it to smell like diesel in the cabin. My truck was never washed and was changed 504 dollars. Left a message on their portal for a management. Never received a response. I knew the price was to low simply though it was a special. Did not expect my truck to be serviced at the quick lane. This is why it took so long, I did expect a car wash, I was told I would get one, did not expect a supervisor not to help a technician; knowing he was covered in diesel. Expected a call from manager, after leaving grievance on their portal. More

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Scheduled recall in a timely manner, gave me a ride home and then back again. and then back again. More

by EH8159530511 Verified Customer Verified Customer

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Excelente servicio y un trato amable. Personal muy atento y responsable. Gracias por todo! Recomendado 💯 Personal muy atento y responsable. Gracias por todo! Recomendado 💯 More

by riverafuturefurniture Verified Customer Verified Customer

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