Andrew Bustos
Andrew Bustos at Russ Darrow Mazda of Madison
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Andrew Bustos

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
29 Reviews
4.9

29 Reviews

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29 Reviews of Andrew Bustos

May 06, 2025

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Employee Rating

Clean atmosphere,resaonable wait time Ethan was very knowlegeable answered all my questions. Good experience. More

by GMARIE2202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Leah's The assistant service manages customer service phenomenal Danny the service manager is outstanding equally they're both top shelf in my opinion I highly recommend them both as well as the rest of More

by Carlita M Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2025

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Employee Rating

Easy to get to, easy to schedule service online, and helpful service center employees. Waiting area is accommodating. More

by ZOOMZOOM83
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams

April 29, 2025

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Friendly and helpful, easy to talk too, seemed like she really cared about what she was doing More

by CQ720G
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 29, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

April 24, 2025

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Andy was so cooperative, responsible, welcoming ,and friendly. He managed the service in a right way. More

by sarahassani.md
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Russ Darrow Mazda of Madison responded

Thank you for choosing Russ Darrow Mazda of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

April 24, 2025

Dealership Rating
Employee Rating

The staff person I dealt with was very nice and easy to communicate with. I’ve been going in for an oil change as needed. My vehicle was purchased from Russ Darrow. I like this dealership More

by JENALYN_US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her

Apr 24, 2025

Russ Darrow Mazda of Madison responded

Thank you for choosing Russ Darrow Mazda of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

April 24, 2025

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Employee Rating

Honestly they treat me right every single time. The people are professional, they honor their word. I’m pretty distrusting overall and they’ve done a fantastic job. Subjectively the best dealership More

by LANDON.HOBBS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kody Cathman, Leah Hoefling

Apr 24, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

April 23, 2025

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Employee Rating

Oil change was efficient and checked over car as well. Initially discrepancy on cost but was rectified immediately. Will return. More

by Wpjackman
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bustos

Apr 24, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

April 22, 2025

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Employee Rating

Service Department is always pleasant, helpful and informative. The waiting room is also comfortable and clean. More

by EATON.AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

April 22, 2025

Dealership Rating
Employee Rating

Clean, efficient, on time, pleasant! Etc etc etc etc etc etc etc etc etc etc More

by BELT644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her

Apr 22, 2025

Russ Darrow Mazda of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Zinniel nicholas.zinniel@russdarrow.com

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