Andrew Cossman
Andrew Cossman at Bob Penkhus Volkswagen

Andrew Cossman | Page 4

Service Advisor

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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43 Reviews
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43 Reviews

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43 Reviews of Andrew Cossman

August 04, 2022

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Employee Rating

Service was superb. Job completed on time and all work done as planned. I appreciated that there were no surprises More

by KATHYMOORE823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Bob Penkhus Volkswagen responded

Kathy we appreciate your feedback. Come see us again for any other car needs.

August 01, 2022

Dealership Rating
Employee Rating

I recently received superb service on my 2007 Volvo S40 after it had to be towed to the dealer. Andrew was great to work with as he kept me fully informed and explained everything. I also appreciated the More

by BETTYBARNETT000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Bob Penkhus Volkswagen responded

Betty, thank you for taking the time to write a review. We are thrilled to hear Andrew and the staff could make this a positive experience for you. We will be sure to let him know he did a great job. Come see us again for any other car needs.

July 27, 2022

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Employee Rating

As both me and my Volvo are transplants from Florida I naturally wondered how my experience would be transferring the care of my beloved Volvo between dealerships in different states and am very happy to More

by jason.bracewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Bob Penkhus Volkswagen responded

Jason welcome to the Springs. We are thrilled to hear that our team could make your visit a positive experience. We look forward to taking care of you and your vehicle. See you at the next appointment.

July 26, 2022

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Employee Rating

My whole experience at Bob Penkhus was great. Their service, friendliness and meeting of expectations was excellent! More

by PIKESPEAK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Bob Penkhus Volkswagen responded

Thank you very much for coming to see us. We are happy to hear you enjoyed your visit.

July 23, 2022

Dealership Rating
Employee Rating

Always so nice and lay out everything for me. I trust them for quality and friendly service. More

by CourtneyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Bob Penkhus Volkswagen responded

Courtney thank you for the review. We are pleased to hear that our team could provide great service. See you at your next visit.

July 21, 2022

Dealership Rating
Employee Rating

They were extremely helpful in handling the delivery of my XC90 from Europe to Colorado Springs. More

by vandaveer03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Bob Penkhus Volkswagen responded

Congratulations on your brand new XC90. We hope you enjoy the new ride and come see us again for any other car needs.

July 14, 2022

Dealership Rating
Employee Rating

Andrew was a great service advisor. I will be back. Thank you Bob Penkhus Volvo. More

by BOBLOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Bob Penkhus Volkswagen responded

Bob thank you for the feedback. We will be sure to let Andrew know he is doing a great job.

July 02, 2022

Dealership Rating
Employee Rating

Andrew in service is a pleasure to work with. He is on top of whatever the issue is. I certainly appreciate Andrew. More

by LBECKER600
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 07, 2022

Bob Penkhus Volkswagen responded

Thank you for the review. We will be sure to share this with Andrew. See you at the next appointment.

July 01, 2022

Dealership Rating
Employee Rating

Great service, comfortable waiting area, WI FI, drinks & munchies, courteous, knowledgeable personnel. My car is well taken care of here. More

by savage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Dorcey

Jul 07, 2022

Bob Penkhus Volkswagen responded

Thank you very much for the 5 star review.

June 21, 2022

Dealership Rating
Employee Rating

The service department was excellent to deal with. Took care of our issues super quickly. Enjoyed working with Andrew, he’s a keeper! More

by JPBEEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Bob Penkhus Volkswagen responded

Thanks so much for the 5 star review! We're thrilled to know our service department provided an exceptional experience. We will be sure to pass along your praise to Andrew.

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