Andrew Harrison | Page 16

Great Experience! This was our second visit to Ricart in a little over a year. After purchasing a brand new Ford Explorer last year we visited to find a dependable used This was our second visit to Ricart in a little over a year. After purchasing a brand new Ford Explorer last year we visited to find a dependable used car. We did just that. Our salesman was great to deal with and the other staff worked to help us in every possible way. Thank you Ricart for another great experience More

Helpful 0

Report | Print

Very helpful My salesman Drew was absolutely great! He listened to everything I had to say, was not pushy in anyway, answered all of my questions and made himself My salesman Drew was absolutely great! He listened to everything I had to say, was not pushy in anyway, answered all of my questions and made himself available to any request that I made. Most dealerships have pushy sales people and they just won't leave you alone. I never once felt that way with Drew. He was friendly, courteous and professional. The sales team at Ricart Ford is one of the best and they are an excellent group of people. Special thanks also to Jeff Rutherford in the finance department for getting the paperwork together quickly and efficiently since we purchased two cars this time. This is the second purchase from Ricart Ford and it won't be the last! More

Helpful 0

Report | Print

In and out Went in to look at car we found online when we took it for test drive there was something wrong with the car. Our salesman took us around the lot to l Went in to look at car we found online when we took it for test drive there was something wrong with the car. Our salesman took us around the lot to look for other vehicles in our price range. He was very helpful. More

Helpful 0

Report | Print

Fast service We pulled up an started looking for suv. Andrew approached us an found the car we were looking for with in a few min. Fast service was great. We pulled up an started looking for suv. Andrew approached us an found the car we were looking for with in a few min. Fast service was great. More

Helpful 0

Report | Print

Great experience Working with Andrew Harrison was a great experience. He was at the lot for probably 5 hours with me trying to figure out what i wanted. Andrew stuck w Working with Andrew Harrison was a great experience. He was at the lot for probably 5 hours with me trying to figure out what i wanted. Andrew stuck with me the whole time and was very professional and helpful trying to help me with my decision. And I did finally find the car I wanted. I just love my new Lincoln MKX. Great choice. Thank you Drew...... More

Helpful 0

Report | Print

Excellent Experience! Like most people, I hate car shopping. Of course, I'd not been to Ricart. My salesman, Drew Harrison, was heaven-sent. Not only did he work aro Like most people, I hate car shopping. Of course, I'd not been to Ricart. My salesman, Drew Harrison, was heaven-sent. Not only did he work around my physical limitations in looking at the vehicles, he also answered every question. He was truly the most friendly and yet professional car salesman I have ever met. More

Helpful 0

Report | Print

Great job by All. Staff at Ricart we very helpful and was able to get me a good rate for my purchase. All in all great experience. This is our 4th car bought from Rica Staff at Ricart we very helpful and was able to get me a good rate for my purchase. All in all great experience. This is our 4th car bought from Ricart. 2 from New and 2 from Used. We have a trust there with the dealership. More

Helpful 0

Report | Print

I love my new car! I had the worst possible week of my life until this week. My car of over a year stopped working and then my brothers car also quit on me almost a week I had the worst possible week of my life until this week. My car of over a year stopped working and then my brothers car also quit on me almost a week to the day. Drew came to pick me up since I no longer had a car and took me through the whole process. I felt comfortable and he made sure everything was taken care of for me. Ricart made my first dealer car purchase a comfortable one. I had big fears about buying a car from a dealer but I like the community feel at Ricart. Thanks guys! More

Helpful 1

Report | Print

Long but worth it Went to Ricart three different times over three weeks to look for a used car. The sales people are very quick to meet and greet everyone that comes to Went to Ricart three different times over three weeks to look for a used car. The sales people are very quick to meet and greet everyone that comes to dealership. Although with good intentions, sometimes I just wanted to look around the lot by myself without feeling the pressure of a sales person. Everyone I talked to at the dealership was very friendly and helpful. Over my visits to the dealership I was able to test drive 4 cars without feeling any impatience from the sales people. The fourth test drive I was able to take by myself. This happened to be the car that I ended up getting. The trade in value appraisal process was very quick. However, this means that attention to details in the cars don't really get considered in the values. This also means that a lot of flaws in the car get looked over. Make sure you do a thorough inspection of the vehicles your interested in including checking alignment, rust, electronics, brakes, gas caps, wipers, tires, etc. May even suggest bringing an OBD-II tool and do some performance monitoring of the system during the test drive. Was surprised to be told that they do not sell and used cars with reported accidents on the car fax. This brought some peace of mind to the inspection process. The sit down process to buy the car ended up being quite lengthy. We came in with our own financing which seem to through off the sales people's knowledge in the process. This resulted in actually being denied to get a car I was interested in the first time because they were following a different process. Before signing the papers to the vehicle I ended up getting, they agreed to fixing a couple things that were off with the car. The only thing I wish I could change about the sit down process is to cut out the middle man that goes back and forth between financing and agreeing to numbers. This took up a lot of time and casts a very shady impression. Overall, I was very satisfied with the deal that Ricart was able to give me. They definitely exceeded my expectations going in. Just make sure you following the directions your financial institution gives you if you get financing outside the dealership. Ricart is definitely willing to work with people to get the car they want. More

Helpful 1

Report | Print

Great experience! Was greeted promptly and the sales person sat down with us to get a feel of what we were looking for. He worked with us and was very patience in looki Was greeted promptly and the sales person sat down with us to get a feel of what we were looking for. He worked with us and was very patience in looking at suv's and sedans with me and my husband for probably over an hour. But we found a great used car and the application process went smooth. More

Helpful 1

Report | Print