Andrew Horstman | Page 2

No stress car buying experience I highly recommend Audi St. Paul; I have been a customer for many years and find their sales and service departments to be top notch. I have purchase I highly recommend Audi St. Paul; I have been a customer for many years and find their sales and service departments to be top notch. I have purchased more than one Audi from this dealership and the buying experience is always professional and the service department goes above and beyond to take care of any issues that might arise with the car, which are very few. More

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Great place to buy a used, late model car Just purchased a ‘17 Toyota RAV4 Hybrid. Visited dealer twice, first to test drive and later purchase. Andrew was exceptional to work with and very ac Just purchased a ‘17 Toyota RAV4 Hybrid. Visited dealer twice, first to test drive and later purchase. Andrew was exceptional to work with and very accommodating with late-in-the day, last minute decisions. He was friendly, informative, and very fair on price. After finalizing the sale, he hung around after closing on a Sat eve to walk us through the car’s features and answer all our questions. Would highly recommend this dealer for your next Audi or non-Audi make car purchase. More

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Good price, great vehicle and very low stress transaction. This purchase was started long distance, from Wisconsin. Andrew Horstman at this dealership was my contact. All questions were answered promptly and This purchase was started long distance, from Wisconsin. Andrew Horstman at this dealership was my contact. All questions were answered promptly and accurately. In the past I have been turned off by salespersons that know less about the specs of a particular vehicle than I do. Andrew knows his product. I traveled to the dealership. They assessed my trade-in. There was no secondary debate of trade-in value. Papers signed. A thorough intro to the Audi from Andrew, and we were off. Truly a no stress, transparent transaction. I will certainly check their inventory through Andrew in the future when a new car is needed. More

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New Car Purchase Went in to test drive a car and potentially buy. Also needed to get my previous car appraised for trade in value. Everything went smoothly and I wal Went in to test drive a car and potentially buy. Also needed to get my previous car appraised for trade in value. Everything went smoothly and I walked out with the nice new ride ! More

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Excellent service. Andrew was amazing to deal with Beginning to end, sales finance and delivery; all an exceptional experience and very satisfied. I would highly recommend this dealer and Andrew in par Beginning to end, sales finance and delivery; all an exceptional experience and very satisfied. I would highly recommend this dealer and Andrew in particular. Great More

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Exceptional Service I had a great experience from the beginning with Andrew Horstman. From the time he reached out to me to the time that I showed up at the dealership an I had a great experience from the beginning with Andrew Horstman. From the time he reached out to me to the time that I showed up at the dealership and purchasing my car. My overall experience has been an exceptional one and I would definitely recommend him and Audi dealer! More

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Andrew Horstman and Hugh Bealka were great! Working with Andrew and Hugh was a pleasure. They were very accommodating, and made it a great buying experience. They were very knowledgeable and a Working with Andrew and Hugh was a pleasure. They were very accommodating, and made it a great buying experience. They were very knowledgeable and answered all my questions. I'd recommend working with them on your next car buying experience. More

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Andrew was very helpful I was very happy with the overall experience at Audi St. Paul. Andrew Horstman was very helpful and courteous. I never felt any pressure to make a q I was very happy with the overall experience at Audi St. Paul. Andrew Horstman was very helpful and courteous. I never felt any pressure to make a quick decision, and would surely recommend him to friends or family. More

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Used Car Shopping Audi Maplewood was able to answer all of my questions and provide me with a car that fits my needs. Andrew was very knowledgeable and was able to answ Audi Maplewood was able to answer all of my questions and provide me with a car that fits my needs. Andrew was very knowledgeable and was able to answer all of my questions. More

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Excellent Expirience, Highly Recommended! I was in the market to lease a 2018 Audi SQ5 and started my search at the Audi dealer that I was most familiar with as I have used them to service my I was in the market to lease a 2018 Audi SQ5 and started my search at the Audi dealer that I was most familiar with as I have used them to service my previous Audi vehicles for the past 8+ years (that dealer was not Audi St. Paul and we'll call them dealer A). I visited dealer A on 12/1/2017 and test drove a vehicle that was similar to what I was looking for, left dealer A with the understanding that the salesperson that was helping me would be following up with some pricing (based on vehicles that were on order and should be arriving soon) in the near future. Almost two weeks had passed and the only follow up I had received was a generic email from the GM of dealer A, I replied to that email and informed the GM that I hadn't heard back from the salesperson that had assisted me and to this day have still not received any follow-up from them. I have been happy with the service department at dealer A over the past 8 years but had never dealt with their sales department, based on the complete lack of follow up I decided not to pursue a purchase/lease from this dealer. Next stop was dealer B which is the newest Audi dealer in the area and not affiliated with dealer A or Audi St. Paul. I was in the area of dealer B on 12/16 and decided to stop by and see if the sales department there would be more responsive and helpful. I didn't have much time, but realized quickly that the sales approach at dealer B was not going to be a good fit (not transparent, presented a quote that they "weren't allowed to let anyone leave the building with" and the final straw was when they informed me that the offer they made was only valid if I made the purchase/lease that evening (it was very close to their closing time on a Saturday night). I was ready to rule out Audi (I have only driven Audi since 2008, two different vehicles (2006 A4 & 2011 S4) since 2008 and considered myself to be pretty loyal to their brand) and move on to my second choice for a new vehicle but decided to give the 3rd Audi dealer (Audi St. Paul) in the area a try. I wasn't very optimistic since Audi St. Paul is affiliated with dealer A, but figured it was worth a try and if it didn't work out I could say gave the brand a full three strikes before moving on. Andrew Hortsman was the sales person that assisted me at Audi St. Paul and was prompt and responsive throughout the process. The quote they provided was competitive and transparent, any details that were not disclosed were provided upon request. Michelle Rice was the finance manager that completed the transaction and she was sure to have all of the paperwork ready to go when I arrived which made the process very efficient. If you're in the Twin Cities area and looking for a a new Audi vehicle, save yourself some time and start with Audi St. Paul. More

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