Andrew Horstman | Page 3

Excellent Expirience, Highly Recommended! I was in the market to lease a 2018 Audi SQ5 and started my search at the Audi dealer that I was most familiar with as I have used them to service my I was in the market to lease a 2018 Audi SQ5 and started my search at the Audi dealer that I was most familiar with as I have used them to service my previous Audi vehicles for the past 8+ years (that dealer was not Audi St. Paul and we'll call them dealer A). I visited dealer A on 12/1/2017 and test drove a vehicle that was similar to what I was looking for, left dealer A with the understanding that the salesperson that was helping me would be following up with some pricing (based on vehicles that were on order and should be arriving soon) in the near future. Almost two weeks had passed and the only follow up I had received was a generic email from the GM of dealer A, I replied to that email and informed the GM that I hadn't heard back from the salesperson that had assisted me and to this day have still not received any follow-up from them. I have been happy with the service department at dealer A over the past 8 years but had never dealt with their sales department, based on the complete lack of follow up I decided not to pursue a purchase/lease from this dealer. Next stop was dealer B which is the newest Audi dealer in the area and not affiliated with dealer A or Audi St. Paul. I was in the area of dealer B on 12/16 and decided to stop by and see if the sales department there would be more responsive and helpful. I didn't have much time, but realized quickly that the sales approach at dealer B was not going to be a good fit (not transparent, presented a quote that they "weren't allowed to let anyone leave the building with" and the final straw was when they informed me that the offer they made was only valid if I made the purchase/lease that evening (it was very close to their closing time on a Saturday night). I was ready to rule out Audi (I have only driven Audi since 2008, two different vehicles (2006 A4 & 2011 S4) since 2008 and considered myself to be pretty loyal to their brand) and move on to my second choice for a new vehicle but decided to give the 3rd Audi dealer (Audi St. Paul) in the area a try. I wasn't very optimistic since Audi St. Paul is affiliated with dealer A, but figured it was worth a try and if it didn't work out I could say gave the brand a full three strikes before moving on. Andrew Hortsman was the sales person that assisted me at Audi St. Paul and was prompt and responsive throughout the process. The quote they provided was competitive and transparent, any details that were not disclosed were provided upon request. Michelle Rice was the finance manager that completed the transaction and she was sure to have all of the paperwork ready to go when I arrived which made the process very efficient. If you're in the Twin Cities area and looking for a a new Audi vehicle, save yourself some time and start with Audi St. Paul. More

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Fantastic Team, Very Easy to Do Business With Andrew Horstman at Audi St. Paul is very professional, courteous, and every easy to work with. He helped made my out-of-state purchase a breeze, even Andrew Horstman at Audi St. Paul is very professional, courteous, and every easy to work with. He helped made my out-of-state purchase a breeze, even arranged a pickup from the airport. I highly recommend the dealership, for their inventory and aggressive pricing, and Andrew, based on my personal experience. More

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Audi A8/Extended Warranty Purchase Both Andrew and Michelle were excellent to deal with. They were knowledgeable, professional, and efficient throughout our interactions. I have dealt Both Andrew and Michelle were excellent to deal with. They were knowledgeable, professional, and efficient throughout our interactions. I have dealt with several other dealerships in the past and can safely say that Andrew and Michelle put Audi St. Paul head and shoulders over any others. More

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TDI trade-in We had a wonderful experience dealing with our Q7 TDI trade in and love our new Q7. Lynn, Andrew and Michelle made it very easy for us. We had a wonderful experience dealing with our Q7 TDI trade in and love our new Q7. Lynn, Andrew and Michelle made it very easy for us. More

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Audi shopping We looked at several automobiles . Andrew Horstman at Audi of St. Paul found the Q7 we wanted after searching the country and secured it for us .He wa We looked at several automobiles . Andrew Horstman at Audi of St. Paul found the Q7 we wanted after searching the country and secured it for us .He was very polite , and answered all our questions .Tammy Chamberlain made the paperwork go smooth and painless.Andrew helped us set up all the the systems and was very patient . Couldn't have done it without him. More

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Exceeded expectations! Amazing experience! Andrew Horstman and Tammy Chamberlain went above and beyond to assist me and were wonderful to work with! Highly recommend Audi S Amazing experience! Andrew Horstman and Tammy Chamberlain went above and beyond to assist me and were wonderful to work with! Highly recommend Audi St. Paul !! More

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Above and beyond I was surprised and encouraged by this dealership. Andrew Horstman was my sales rep when I was looking purchasing a vehicle. He was knowledgeable, a I was surprised and encouraged by this dealership. Andrew Horstman was my sales rep when I was looking purchasing a vehicle. He was knowledgeable, and fun to work with. He cares more that you are getting the information you need to make the right decision for you rather than making a sale. Needless to say I am very happy with my purchase and the way I was treated by Andrew and the entire staff. I will check out Audi St. Paul as an option when it comes time to make another vehicle purchase. More

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Professional and knowledgeable My wife and I had a great experience purchasing our Audi S4. We got great pricing on trade in and our new car. Thank you Derek and Michelle. Highly re My wife and I had a great experience purchasing our Audi S4. We got great pricing on trade in and our new car. Thank you Derek and Michelle. Highly recommend them. More

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Best car buying experience I came to Audi St. Paul after seeing an amazing deal online. I just couldn't resist the price that was listed so I flew in to see the car the next da I came to Audi St. Paul after seeing an amazing deal online. I just couldn't resist the price that was listed so I flew in to see the car the next day. I was mentally preparing myself to be ready for any bait and switch tactic, but it turned out to be the exact opposite! Andrew Horstman is a great down-to-earth salesman. He made the transaction as smooth and seamless as possible at the same time he made me feel very comfortable. Andrew didn't just try to sell me the car; he took his time to get to know me and build a relationship. Overall, the car buying experience was phenomenal due to the people supporting the dealership. More

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Excited about my new Q7! Andrew Hortsman was professional, helpful, and patient in helping us select our new car. I highly recommend Andrew at Audi St. Paul. Love my new car! Andrew Hortsman was professional, helpful, and patient in helping us select our new car. I highly recommend Andrew at Audi St. Paul. Love my new car! More

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