Andrew Micham | Page 6

Worked with VW of PB on multiple occasions, always satisfied with each transaction and services provided satisfied with each transaction and services provided More

by CZECH6 Verified Customer Verified Customer

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Ordered Acadia from factory custom to my options. It came in really quick (about a month). Salesman Matt was great at giving me updates during the ordering process and explained how the numerous o It came in really quick (about a month). Salesman Matt was great at giving me updates during the ordering process and explained how the numerous options worked (which is a lot). When we were done and was ready to leave, I noticed it did not have all the dealer installed options installed. It was missing the floor liner package for the cargo area which I had paid for. Salesman found them immediately and I volunteered to install them myself so I could get going. Not a big deal but whoever prepped the car missed this and I paid for dealer installation. I also asked about the owners manual and was told it should be in the glove box. I checked and saw 2 little books in the glove box and asked it these were the owners manual and was told yes so thought I was ok. When I got home I got the books out and found there was no owners manual. I am they guy who actually reads and follows the owners manual. I sent an email to salesman who quickly sent me an electronic pdf copy and promised to order the owners manual hard copy. Also, there was no document on warranty information given to me. Then I got out the splash guards I ordered with the car (to install myself) and found they were for the wrong model The fronts where correct for a Denali but the rears where not correct so parts clearly had the right information just messed up the rears. I called the parts department (on a Saturday) and they quickly found their mistake and promised to have them shipped to my home. Also, the dash camera (dealer order and install) I requested when I ordered my car was not installed and found to be on back order. I found it had not been ordered until car was in transit...so I have no idea when it will arrive. It should have been ordered at the same time the car was ordered. So, car is great but was not properly prepared...They should have a check list to confirm all items are included including dealer installed options and all owners' documents. These oversights cause me concern if the other items dealers get paid to "prepare/inspect" where completed...(like oil levels for example) More

by illinois_82 Verified Customer Verified Customer

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We walked around the lot for 10 minutes or so before someone approached us. From that point everything went well and we were satisfied. someone approached us. From that point everything went well and we were satisfied. More

by ggrunt125 Verified Customer Verified Customer

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no games just straight answers to my questions. . Andrew was very helpful in helping me purchase my new gmc truck. . Andrew was very helpful in helping me purchase my new gmc truck. More

by jeffnkaren Verified Customer Verified Customer

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Called about a truck I found online, went in 2 hours later and left with the truck in less than 2 hours later. Was a great experience, Andrew is the best!!! later and left with the truck in less than 2 hours later. Was a great experience, Andrew is the best!!! More

by JMANDELL0 Verified Customer Verified Customer

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Super service and awesome people working there got me in and out quickly and reasonably priced and out quickly and reasonably priced More

by sniferscot Verified Customer Verified Customer

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They made the whole process easy. Andrew Micham was an excellent salesman, very knowledgeable too. I will definitely recommend this dealership to others. Andrew Micham was an excellent salesman, very knowledgeable too. I will definitely recommend this dealership to others. More

by kjcmom419 Verified Customer Verified Customer

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This is the second vehicle Andrew Has worked with me on purchasing. He's always knowledgeable and cares about making sure you get what you want. I will continue to work with Andrew as my company continue purchasing. He's always knowledgeable and cares about making sure you get what you want. I will continue to work with Andrew as my company continues to grow! More

by sseifert0 Verified Customer Verified Customer

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Service at the Perrysburg Auto Mall is always prompt, comfortable, and fairly priced. I also had the opportunity to interact with the sales department to ask some questions about an upcoming lease end an comfortable, and fairly priced. I also had the opportunity to interact with the sales department to ask some questions about an upcoming lease end and what our options might be with no pressure at all. Great experience once again. More

by DVWINK Verified Customer Verified Customer

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Computer was not updated to reflect service on this vehicle as I continue to receive notices on low oil life. Feel $100 charge for an oil change is outrageous. Lastly, was told cat would be washed and vehicle as I continue to receive notices on low oil life. Feel $100 charge for an oil change is outrageous. Lastly, was told cat would be washed and it definitely was not as even confirmed by salesperson. More

by jastuder0527 Verified Customer Verified Customer

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