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Andrew Montgomery

Overview Reviews (16) Inventory (340)

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Andrew Montgomery

Service Advisor

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.9

16 Reviews

Overview Reviews (16) Inventory (340)

4.9

16 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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16 Reviews of Andrew Montgomery

June 15, 2026

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Employee Rating

always keeping me updated with every step of the process. Excellent work ?? very efficient,customer service top-tier Excellent work ?? very efficient,customer service top-tier More

by lASSIE.CLAYTON47

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Montgomery

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Jun 17, 2026 -

BMW of Sarasota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Jun 15, 2026 -

lASSIE.CLAYTON47 responded

The best always helpful, excellent service

June 15, 2026

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Employee Rating

easy, fast and efficient service The service was fast, easy and efficient. All my questions were answered and everything was transparent easy and efficient. All my questions were answered and everything was transparent More

by lASSIE.CLAYTON47

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew

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Jun 15, 2026 -

BMW of Sarasota responded

Thank you for sharing your feedback. We’re glad the service on your BMW X4 was efficient and transparent, and that all your questions were answered. Please reach out if there’s anything else we can help with.

June 13, 2026

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Employee Rating

Their service is good, you just need to be patient with the wait time. Once they had my vehicle and working on it the communication was good the wait time. Once they had my vehicle and working on it the communication was good More

by DAVIDSBROWER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 14, 2026 -

BMW of Sarasota responded

Thanks, David, for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

June 09, 2026

Dealership Rating

Employee Rating

Andrew Montgomery was Very polite and professional. I would have given 5 stars had service been more efficient. I understand that I needed a tire replaced on a Saturday, and the service center may have I would have given 5 stars had service been more efficient. I understand that I needed a tire replaced on a Saturday, and the service center may have been a bit understaffed. The gentleman that oversaw my visit was excellent. More

by emr2952

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 10, 2026 -

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andrew and our team, and we look forward to working with you again.

June 07, 2026

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Employee Rating

Easy to chat with, understood all reasons, and details of what was and needed to be done. what was and needed to be done. More

by LARISAROSE941

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Montgomery

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Jun 07, 2026 -

BMW of Sarasota responded

Andrew is happy to hear you felt at ease discussing all the details of your BMW X5 service. We’re glad you understood every step of what needed to be done. We look forward to assisting you again.

June 07, 2026

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Employee Rating

Easy to chat with, understood all reasons, and details of what was and needed to be done. what was and needed to be done. More

by LARISAROSE941

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Montgomery

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Jun 07, 2026 -

BMW of Sarasota responded

It’s great to hear Andrew and our team made it easy to go over the service details for your BMW X5. We’re glad the explanations and next steps came through clearly. Thank you for trusting us with your vehicle.

June 07, 2026

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I have taken my car to three different BMW dealerships for service. I've had one bad experience and two great experiences and yours was one of them. I love the fact that my appointment was on time, everyo for service. I've had one bad experience and two great experiences and yours was one of them. I love the fact that my appointment was on time, everyone was professional, there was no hard, sell, and the waiting room was comfortable and clean. My service person Andrew was great at keeping me informed, and I had an easy and quick checkout. More

by mllukanc

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Montgomery

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Jun 07, 2026 -

BMW of Sarasota responded

Thank you for trusting us with your BMW X3 service and sharing your feedback. We’re glad your appointment began on schedule, our team maintained a professional, pressure-free environment, and the waiting area met your expectations. Andrew is pleased to hear that his updates contributed to a quick and easy checkout.

June 06, 2026

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Employee Rating

Very well run and courteous staff. Just a long wait My experience was positive Pleasant Just a long wait My experience was positive Pleasant More

by arcmartin12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Montgomery

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Jun 06, 2026 -

BMW of Sarasota responded

We’re grateful for your five-star feedback about your BMW. It’s great to hear you found the experience pleasant and encountered a courteous team. We apologize for the longer wait and appreciate your patience.

June 06, 2026

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Employee Rating

I Spent $2000. 00 and they returned my car a day late and dirty on the outside and inside. 00 and they returned my car a day late and dirty on the outside and inside. More

by BRANDON

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

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Jun 09, 2026 -

BMW of Sarasota responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Brandon. Thank you for bringing it to our attention, and please don't hesitate to reach out to us directly. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 05, 2026

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Employee Rating

Andrew Montgomery provided excellent customer service. He explained everything to me and answered all my questions. I want to have him continue to be my Service Leader. He explained everything to me and answered all my questions. I want to have him continue to be my Service Leader. More

by LOUGHLIN88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2026 -

BMW of Sarasota responded

It’s wonderful to hear Andrew provided clear explanations and addressed every question. We’re glad you’d like him to continue as your Service Leader. Thank you for rating us five stars; we look forward to serving you again.

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