Josh Cash

I brought my car to the dealership my concern was the on board computer had a little sign that looked like a hydraulic lift. I explained the concern to the greeter in the service area which turned me over board computer had a little sign that looked like a hydraulic lift. I explained the concern to the greeter in the service area which turned me over to a service advisor. It was recommended to have the mechanic look at the car. The mechanic reports an oil leak that I already know about because BMW of Sarasota already told me and also told me that all BMWs have oil leaks. The mechanic gave me an estimate which was quite high to fix the oil leak. I had several questions for the service advisor, which had to go back several times to the mechanic to get an answer. The service advisor also told me he would call me if he could get me a little better price on having the oil leak fixed but never heard back from him . I paid $200 to find out the exact same thing that I already knew because the dealership already told me I had a leak. I called and spoke to the service manager, he was just really smug and wasn’t interested in what I had to say. I did find out the hydraulic lift sign meant that I’m due for service soon sign that comes up automatically from the manufacturer. Surprised that no one new of this. More

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The service received from all workers, especially Cameron, within the dealership was professional, accommodating, and helpful Cameron, within the dealership was professional, accommodating, and helpful More

by MayaDef Verified Customer Verified Customer

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Clean dealership, car returned in great condition, service was completed the same day. Good experience. service was completed the same day. Good experience. More

by abbott.jaa Verified Customer Verified Customer

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Good communication, good service, car was completed and clean on pick up. The staff are friendly and helpful, part needed was stocked so the service was able to be completed same day. clean on pick up. The staff are friendly and helpful, part needed was stocked so the service was able to be completed same day. More

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Other than the service leader Josh calling all the technicians “xxxxxxx” and calling my advisor “an idiot from Chevy” the good news is my car drives. They did try telling me my engine mount collapsed technicians “xxxxxxx” and calling my advisor “an idiot from Chevy” the good news is my car drives. They did try telling me my engine mount collapsed 2 months after it was replaced (by them) and then when I questioned it they tell me it wasn’t actually collapsed. Good thing I had them double check so I didn’t spend $1000 for no reason. Never coming back again. More

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Communication has improved greatly, timely service, car is ready within expectations, high quality work, car is returned in clean condition. is ready within expectations, high quality work, car is returned in clean condition. More

by abbott.jaa Verified Customer Verified Customer

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I have a 22 year-old Bmw E 46 M3 and after two visits to the service department it is abundantly clear that they lack the technical expertise to service this vehicle the service department it is abundantly clear that they lack the technical expertise to service this vehicle More

by BPPRESCOTT Verified Customer Verified Customer

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100% service as usual, thank you to everyone at BMW Sarasota for the excellent ser Sarasota for the excellent ser More

by kreyn6 Verified Customer Verified Customer

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Josh Cash handled our problem and did great. I would highly recommend him. Great job. I would highly recommend him. Great job. More

by JABEND50 Verified Customer Verified Customer

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Been servicing my two BMWs here since 2021 and have always been pleased with the great service and friendly knowledgeable staff. always been pleased with the great service and friendly knowledgeable staff. More

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