Andrew Oyervides

Ok. I bought a car 4 weeks ago and a light started going off. The general manager and service manager called and said they had a loaner car. It was this I bought a car 4 weeks ago and a light started going off. The general manager and service manager called and said they had a loaner car. It was this big long van. I told the porter to take it back and I would bring my jeep in. I called and made an appointment . But when I called to verify, they didn’t have me down and would t be able to look at me Jeep. So, I showed up and some nice (but co descending man) shows up and gives me some limbo jumbo about how all the cars do that. Bottom line: don’t buy from ancira jeep. Maybe others have had a great experience, I HAVE NOT. More

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The service department is a RIP OFF! They will purposefully manipulate your vehicle to inflate the issues...thus more service/money for them. I took my vehicle in for a recall and my hus They will purposefully manipulate your vehicle to inflate the issues...thus more service/money for them. I took my vehicle in for a recall and my husband added on standard checks (fluids, etc). A week later my Jeep came back with a malfunctioned damper! Jeff in service was EXTREMELY dismissive with my concerns. I feel there was something intentionally done. He was all prepared with Google articles pulled up telling me about other vehicles. Jeff also stated "that always happens to Jeeps when they come here for service!" Ok, well isn't that something that should to evaluated further? Why does it happen at this dealership to "almost all Jeeps" that they service. I smell fraud, and I am definitely getting others involved. Why is it ok to blatantly abuse customers and rob them by purposefully manipulating things on their vehicles? I am very disappointed. Needless to say, I want nothing else to do with this dealership...and if I were you, I wouldn't either. More

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Took my vehicle in and I had one issue that is interconnected to multiple issues and they want to charge me a $250 diagnostic fee PER ISSUE THEY WRITE DOWN. on top of that when I bought my truck interconnected to multiple issues and they want to charge me a $250 diagnostic fee PER ISSUE THEY WRITE DOWN. on top of that when I bought my truck I purchased the extended warranty. Well the sneaky finance manager sold me a “third party extended warranty” and not one with Dodge so my vehicle with only 32k miles may or may not be covered by warranty because they get a vote. BE CAREFUL, and use a small business because these guys just want to scam you for money, they 100% do not care about you the ! More

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I do believe the dealership and the salesman do go out of the their way to make sure the customers are satisfied and happy. the their way to make sure the customers are satisfied and happy. More

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These individuals made our buying experience simple and easy. They went above and beyond to make our trade easy and get top dollar for it. easy. They went above and beyond to make our trade easy and get top dollar for it. More

by erogerzi Verified Customer Verified Customer

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The sales and service were excellent. I had a appointment at 10 am and was home in my new truck by 3 pm. I had a appointment at 10 am and was home in my new truck by 3 pm. More

by JCUSANO Verified Customer Verified Customer

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My visit at San Antonio Dodge dealership was extremely awesome due to sales specialist Randle Harrelson ‘s steadfast assistance in helping me get the retirement dream charger I always wanted. awesome due to sales specialist Randle Harrelson ‘s steadfast assistance in helping me get the retirement dream charger I always wanted. More

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Scott went above and beyond in helping us with a vehicle he made sure we were satisfied even after the sale he assisted us with an issue with the vehicle thank you for all your help. he made sure we were satisfied even after the sale he assisted us with an issue with the vehicle thank you for all your help. More

by Katherinemojica32 Verified Customer Verified Customer

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The people were willing to work with you in order to getting the car you want. I would recommend them and to Randel. He was an awesome dude with stories that you would shock you getting the car you want. I would recommend them and to Randel. He was an awesome dude with stories that you would shock you More

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Randal gave me the best experience I’ve ever had in buying a truck, simply the best buying a truck, simply the best More

by jeffstennis Verified Customer Verified Customer

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