Andrew Saksa | Page 7

Joshua and Drew! The ultimate tag team! Sales and Financial Services are definitely top notch! Every dealership I’ve worked with was no where near as professional and The ultimate tag team! Sales and Financial Services are definitely top notch! Every dealership I’ve worked with was no where near as professional and positive and Josh and Drew! Highly recommended! More

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Troy, Andrew and Drew went out of their way to provide awesome service to my husband and I on a rainy Saturday afternoon. They worked with us within our monetary comfort and were knowledgeable on their pr awesome service to my husband and I on a rainy Saturday afternoon. They worked with us within our monetary comfort and were knowledgeable on their products. They expedited the sale and trade in smoothly. Definitely recommend. More

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J. C , Andrew Saksa , and Andrew Miller were extremely helpful and professional and helpful with our purchase of a new Lexus . C , Andrew Saksa , and Andrew Miller were extremely helpful and professional and helpful with our purchase of a new Lexus . More

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There was very good customer service from Jason and others at the Lexus of Wilmington dealership others at the Lexus of Wilmington dealership More

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Everyone was very professional and helpful. The showroom is beautifulI! I look forward to learning all the features my new car has to offer! Thank you Darren 😎 The showroom is beautifulI! I look forward to learning all the features my new car has to offer! Thank you Darren 😎 More

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Knowledgeable, friendly and courteous. Spent the time to answer our questions and address concerns. Recommend Darren Spent the time to answer our questions and address concerns. Recommend Darren More

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Friendly staff that greeted me as soon as I walked in the door. Darren our salesman was friendly and very knowledgeable about the IS 300 we purchased. He kept me updated on the purchase and got us the deal w door. Darren our salesman was friendly and very knowledgeable about the IS 300 we purchased. He kept me updated on the purchase and got us the deal we wanted. More

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Anthony was great salesman, helped answer all my questions. He’s new but he knows about customer service. questions. He’s new but he knows about customer service. More

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My car salesman Anthony Esquivel restored my faith in the whole car purchasing process. Anthony has exceeded my expectations on every level. He is one of the most professional, kindest, knowledgeable, helpfu whole car purchasing process. Anthony has exceeded my expectations on every level. He is one of the most professional, kindest, knowledgeable, helpful individuals I have ever worked with at a car dealership. Anthony was extremely patient with me (considering my previous experience at another dealership the day before). I knew exactly what I wanted and he didn’t hesitate to direct me to that exact vehicle for a test drive. During the test drive I was impressed how Anthony didn’t pressure me in to buying this particular vehicle. I immediately let my guard down, relaxed and started to trust the process. He thoroughly went over every aspect of the vehicle. I like how every manager came in and introduced themselves and explained / communicated each and every step to me. There were no gimmicks or bullying to make any unwanted purchases, strictly transparency and integrity. I received the whole white glove experience. Anthony informed me that Lexus provides a home delivery concierge service. Considering I drove my son’s car to Lexus of Wilmington, Anthony offered to drive my new vehicle home to New Jersey oppose to coming back to pick up my son’s vehicle. I’ve never experienced service like this at a car dealership let alone a futuristic electronic checkout with the Finance Manager Andrew Saksa and Djibril Semega. My contract was signed digitally on his huge desk. No more signed documents / contracts folded and put inside of an envelope to take home. All of my paperwork was save on a USB DRIVE for me to take home. I thought my experience at Lexus of Wilmington was superb when I purchased my LS 400 back in 1996…they’ve officially gained a lifetime customer. I will be sure to refer everyone to Anthony Esquivel. My experience at Lexus of Wilmington was TOP TIER not with just Anthony but EVERYONE from the time I arrived to Lexus to the time I arrived Home!! Thank you everyone for making this whole process seamless and efficient. More

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Well run and organized business! Will do business again Sales and Service. Service Director is very knowledgeable along with his service team. Will do business again Sales and Service. Service Director is very knowledgeable along with his service team. More

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