Troy Mayer

“I had an excellent experience at Lexus. Troy M was extremely helpful, professional, and made the entire process easy and enjoyable. I truly appreciate the great service.” Troy M was extremely helpful, professional, and made the entire process easy and enjoyable. I truly appreciate the great service.” More

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Troy M was amazing! !! He was super welcoming and friendly he made shopping for a car a breeze. If I had the money to buy a second car I would definitely buy it from him! !! He was super welcoming and friendly he made shopping for a car a breeze. If I had the money to buy a second car I would definitely buy it from him! Thank you again! More

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Went here looking for a car and found a beautiful is250, super clean and very well taken care of. Thanks specifically to Troy he told me everything I needed to know and was a huge help through the whole pur super clean and very well taken care of. Thanks specifically to Troy he told me everything I needed to know and was a huge help through the whole purchasing process. I highly recommend. More

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Troy Mayer is very helpful & kind throat the process. Quick & easy within an hour. Go see Troy! Quick & easy within an hour. Go see Troy! More

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I had been using the service department at Lexus of Wilmington after we moved our UXH250 from New Jersey, they did an outstanding job. When it came time for us to upgrade to a RX350h it was a no braine Wilmington after we moved our UXH250 from New Jersey, they did an outstanding job. When it came time for us to upgrade to a RX350h it was a no brainer to come here. They had exactly what we were looking for color, interior and options. Troy Mayer made the process super smooth, and dare I say even a little fun? More

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The salesperson and the management were friendly and helpful it takes a little time but everything worked out overall the experience dealing with them was great. helpful it takes a little time but everything worked out overall the experience dealing with them was great. More

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The dealership went out of its way to get me the exact car I wanted. Everything was upfront, organized and friendly. car I wanted. Everything was upfront, organized and friendly. More

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The initial customer experience at this dealership was profoundly unsatisfactory, particularly regarding the treatment received from the "internet sales" team. My offer to purchase was met with an unaccep profoundly unsatisfactory, particularly regarding the treatment received from the "internet sales" team. My offer to purchase was met with an unacceptable level of arrogance, dismissiveness, and disrespect. Despite escalating this concern to the General Sales Manager, I have yet to receive a response. Subsequently, I was transferred to another sales associate. While initially courteous, this individual quickly adopted the same disrespectful demeanor previously exhibited by the internet salesperson. This consistent pattern of behavior raises questions about the training and customer interaction protocols within your sales department. I had a genuine intent to complete a purchase at a competitive price. However, I was informed that I should consider myself "lucky not to be charged $5000 above MSRP." This statement exemplifies why many consumers harbor distrust towards automotive dealerships. I strongly advise potential customers to explore alternative dealerships that demonstrate a more reputable and customer-centric approach. More

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Troy Mayer at Lexus of Wilmington was the best to work with. He was happy to show me as many cars as I wanted to see. He works with the client to get the best deal possible, kept our kid entertained as we with. He was happy to show me as many cars as I wanted to see. He works with the client to get the best deal possible, kept our kid entertained as we waited for paperwork, and even found us cookies to eat. Couldn’t be happier with our experience at this dealership. More

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Troy Mayer at Lexus of Wilmington is a great and knowledgeable salesman. From the minute we met until we left the lot, Troy guided us through the sales process with with aplomb and humor. knowledgeable salesman. From the minute we met until we left the lot, Troy guided us through the sales process with with aplomb and humor. More

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