Andrew Trombley
Andrew Trombley at NYE Toyota

Andrew Trombley

Service Advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.8
201 Reviews
4.8

201 Reviews

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201 Reviews of Andrew Trombley

July 27, 2026

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I appreciate the ease of making appointments and the staff are always friendly and helpful. More

by Kdwyer002
Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

July 26, 2026

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Andrew is quite professional and personable. At my previous service he let me know that they'd need to order parts for a campaign and that he'd call. To his word, he called and set my next appoi More

by dgdubya
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Recommend Dealer
Yes

July 24, 2026

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Our 2024 Prius needed attention due to a recall. The appointment process was seemless. I brought our car in, was able to drop it off and fulfill my other responsibilities. The service people contact More

by vadoty17
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Recommend Dealer
Yes

July 19, 2026

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Brought my vehicle in for recall. Andrew serviced me quickly and knowledgeably. My wai time was minimal. More

by BEVPRICHARD
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Recommend Dealer
Yes
Jul 22, 2026

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 19, 2026

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Usually courteous and friendly! My only complaint is that last time they serviced my Sienna they moved my seat. I had to adjust it. Not a huge deal but then I started driving and th More

by Davidmeganwinget
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Recommend Dealer
Yes
Jul 22, 2026

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

July 18, 2026

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My car was ready in about the amount of time the service department quoted ne when I arrived. They have a decent sized waiting area. More

by jd4020_68
Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

Jul 22, 2026

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 18, 2026

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Employee Rating

Very good everything was explained what needed to be done and the cost Of the repairs More

by DARYLEASTWOOD
Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

Jul 22, 2026

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 17, 2026

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Efficient, courteous and easy to understand. Andrew outlined what was to be completed and what I might consider at this time. All in concise understandable terms. More

by vadoty17
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Recommend Dealer
Yes
Jul 22, 2026

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 17, 2026

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Very pleased with our recent service appointment. Excellent communication and support. Our vehicle had an issue after service that was addressed the very next day. Thank you! More

by cclevela
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Recommend Dealer
Yes
Jul 22, 2026

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 17, 2026

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Andrew was great, easy to work with, very communicative and gave an accurate time estimate. Also love the coffee there - strong and flavorful. More

by Jakey Jake
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2026

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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