Andrew Trombley
Andrew Trombley at NYE Toyota

Andrew Trombley

Service Advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.8
171 Reviews
4.8

171 Reviews

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171 Reviews of Andrew Trombley

March 29, 2026

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Employee Rating

It’s always a pleasure coming here and everyone’s professional, kind and make me feel like a valued customer. More

by ktoledo
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Recommend Dealer
Yes
Apr 01, 2026

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 28, 2026

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Service was excellent. I was not waiting more than 20 minutes for my car to be completed. More

by mtarantino53
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Recommend Dealer
Yes
Apr 01, 2026

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 28, 2026

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Friendly, helpful, knowledgeable and professional service from beginning to end. Andrew keeps us up to date on our service via text or phone messages. More

by Kevin Curtis
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Schirtz

Apr 01, 2026

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 21, 2026

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Very professional treatment. Excellent service. Fast response. I highly recommend this dealer for service and sales. More

by Ed Hamlin
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Recommend Dealer
Yes
Mar 24, 2026

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 19, 2026

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The dealer was able to bring my car in and do diagnostics on same day requested. Had two issues. One was repaired that day and the other had to have parts ordered. Was completely repaired by early morning th More

by carlwhittemore
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 17, 2026

Dealership Rating
Employee Rating

Overall experience was good. I wish there was a way to explain my conerns to a actual technician anf get their feedback. More

by lebevans5
Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

Mar 18, 2026

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

March 08, 2026

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Employee Rating

The dealership was incredible to work with. Andrew was a gem, I so appreciate the conversations we had, and the help he was able to get me as far as my warranty. He is definitely a keeper! More

by ilion43
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Recommend Dealer
Yes
Mar 10, 2026

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 04, 2026

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Employee Rating

Andrew came out immediately to me as I drove into the garage and greeted me. Then checked the mileage. Next, we had a brief interview in his office, and the process began with my car. Piece-of-cake! More

by SJKOZACZKA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Wojcik

Mar 04, 2026

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 02, 2026

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Employee Rating

Ordered parts at my 5k visit for recall, made an appointment and was in and out in about an hour. More

by Redlinepl325
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gifford

Mar 04, 2026

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 02, 2026

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Employee Rating

They were aable to get me in quickly, diagnosed the issues, and then repaired them in a timely manner. More

by JAF1248
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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