Andrew Turransky | Page 9

Awesome Scott was great!! He answered all of my questions, and he went above and beyond to help me get the jeep I wanted. Thank you Scott was great!! He answered all of my questions, and he went above and beyond to help me get the jeep I wanted. Thank you More

by PETRINA.FRONTIERA Verified Customer Verified Customer

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WAY Above and Beyond......5 Stars is not Enough I have never bought a new car. I have never even been to a dealership. So, I was worried that even walking onto the lot, I would get swindled. Bria I have never bought a new car. I have never even been to a dealership. So, I was worried that even walking onto the lot, I would get swindled. Brian Kelly Jr, Andrew Turransky and most specifically James Moore made any preconceived notions disappear. Andrew sat down with me the first day and discussed my desires for the vehicle and explained options, including leasing (something I never considered). James spent an hour with me on test-drives, knowing that I was not prepared to buy that day. The first quote they gave me was not in my price range. But, when I found a great deal through my USAA membership, Kelly Jeep Chrysler matched it and was able to find the vehicle quickly. James sat in Boston traffic and drove to the Cape for me to sign paperwork (all of 5 minutes), just to make sure I got the deal before prices changed. Brian was able to make the financing work within my budget and I was soon the proud owner (leasee) of a 2014 Jeep Cherokee (Latitude). It was always easy to reach James, who was timely in his responses. And he was always courteous and friendly. The experience was so smooth and "easy" that I recommended it to my mother and brother. My mother successfully purchased a 2015 Cherokee (go mom!) and my brother is looking into Grand Cherokees. I HIGHLY recommend Kelly Jeep Chrysler to anyone who wants a positive experience from a dealership. 5 stars do not do justice to the service they provided me during the car buying process. If you are worried about getting swindled, go to Kelly Jeep Chrysler. You will get the best deal possible and feel confident about your purchase. I can't wait to see what I lease in 3 years! ---- M. Princi (Cape Cod) More

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Exemplary dealership The purchase of my Town and Country went to perfection. Everyone that I dealt with was knowledgeable and presented such expertise on this vehicle th The purchase of my Town and Country went to perfection. Everyone that I dealt with was knowledgeable and presented such expertise on this vehicle thank you again Paula Lawless More

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I will go back for my next car and send anyone else I can in the direction of Kelly Jeep in Lynnfield, MA. Shopping for a new car is fun and exciting when it comes to imagining yourself behind the wheel o in the direction of Kelly Jeep in Lynnfield, MA. Shopping for a new car is fun and exciting when it comes to imagining yourself behind the wheel of your new ride but we all know the car buying experience can be less than fun when it comes to the negotiation of price and trade value. I shopped around for a while and was disappointed everywhere I went......that is until I arrived at Kelly Jeep and met Salesman James Moore. I had been hunting online and browsing lots for a new Jeep Wrangler. Different dealers told me different versions of the specifications and options on their jeeps. Many gave me bottom line prices that turned out to not be the bottom line, or low balled on my trade. My experience with Kelly Jeep in Lynnfield began with Janelle Kingston, Janelle is the internet sales cutie....she emailed me options, I told her what I wanted in a jeep, what was a "must have" and what would be "nice to have" options, and the realistic price range I was looking to spend. Moments later I received a list of 3 jeep options that were all exactly what I asked for. I told her I would be in and she told me she would introduce me to a salesman. Next I met with James Moore, one of the sales guys. He politely introduced himself and told me he knew I was coming and had an idea what i was looking for. We walked through the lot and found the cars I was interested in quickly and decided to take one for a spin. James was a straight shooter and just a nice guy, knowledgeable about Jeeps and very personable. His sense of humor made the experience better too. Meanwhile, back at the dealership they were looking at my trade. At one point James asked what I owed on my trade so I just said "what I owe shouldn't matter in the evaluation of my car's trade value." (not my first rodeo) James just said in response "no, it doesn't, not a problem.". During every interaction at Kelly Jeep there were never any high pressure sales tactics, which I had experienced at other dealerships. Shortly after the test drive I was introduced to the Sales Manager, Andrew.......not as a negotiating ploy (we hadn't even started negotiating yet) Andrew just happened to be from my home town and wanted to say "hello". There was no phoniness or sales tactic here and it was obvious. Now it was the moment of truth. They had an offer on my trade and I was still considering what to offer on the new Jeep, which I absolutely lover but tried not to show. The values and prices of my trade and the new jeep were being considered independently which is how I prefer to deal discuss them. They offered a fair price on my trade and I countered. I was only asking for slightly more than what I owed. They discussed it and agreed. Now on to discuss the Jeep price. I had compared the "bottom line" prices of comparable vehicles at Kelly Jeep to the "bottom line" prices at other dealerships and Kelly Jeep was more reasonable, and better on my trade in value. Knowing the bottom line dollars I agreed and we had a deal. It was as low stress as it gets. Now on to the financing. I test drove on a Sunday night when the banks were closed so I would have to go back the next day. I was pre-approved by my own bank and let them know it. Still Rob, the business/finance guy, shopped around and found me an even lower rate at a local bank. He was pleasant, fast and efficient getting the paperwork done, the loan details, the registration transfer....and with a great sense of humor when I initialed in the wrong place requiring him to re-print a few forms. At the end of the paperwork Rob just said "so, you wanna take it home tonight?" ummmmmm, yes! James set up the bluetooth for my iPhone, switched plates and helped me remove the personal items from my old vehicle since I wasn't expecting to be taking the new Jeep home yet. Then James made an appointment for me to return later to pick up the new registration, have side steps installed (which was part of the purchase) and get the inspection completed. This was the most pleasant, fair and efficient car buying experience I have ever had I love my new Jeep. This is the 6th car purchase I have negotiated and by far the most stress free. I hope you have the same car buying experience I had and if you go to Kelly Jeep in Lynnfield odds are you will. More

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After having a bad experience at another dealership I contacted Kelly Jeep via email for a price quote. The response was quick and I received a very competitive price. I came into the dealership and staf contacted Kelly Jeep via email for a price quote. The response was quick and I received a very competitive price. I came into the dealership and staff was very friendly and accommodating. Kelly Jeep did not have the car available in the color i wanted so they located one elsewhere and brought it within a few days. My previous experience with dealerships was very dreadful. Kelly Jeep made my car buying experience enjoyable. More

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i bought brand new grand cherokee 2014. On the first day of ride it started making noise like something broke inside the vehicle. When pressing gas and lifting foot from it on speed of 10 Mph, it makes a no of ride it started making noise like something broke inside the vehicle. When pressing gas and lifting foot from it on speed of 10 Mph, it makes a noise and everyone in the vehicle can feel the vibration it creates. I think its a serious problem. We sent back our vehicle to the dealer the second day and Bob said he cant find a fix for it yet. At first Bob said he will receive a email from Chrysler in two business day but he said he didnt receive email on 6th business day about that problem. Bob also said there is no problem with other same exact vehicle. i wasnt hoping to have a problem like that on a brand new grand cherokee. They have our vehicle for like 9 days now and still they havent fixed it yet. It has a 68 millage so we asked Andrew to give us another new same exact vehicle but they said they cant do that. More

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Janet was a wonderful saleswoman. She took the time to really show me the car and explain the details of it. She was also very patient as I kept trying to negotiate the price and did not get frustrated, really show me the car and explain the details of it. She was also very patient as I kept trying to negotiate the price and did not get frustrated, More

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I bought a 2010 jeep x package with hemi gorgeous truck,but wasn't performing the way it should of.after 5 visits and addressing the same issue they were not able to fix the problem with the truck. T truck,but wasn't performing the way it should of.after 5 visits and addressing the same issue they were not able to fix the problem with the truck. They weren't sure if there even was a problem. They couldn't say 100% if it was the characteristic of the truck.Once I got Andew Turransky involved he went above & beyond to make me a repetitive customer not only did I get into a 2013 jeep grand cherokee limited but I was giving a good deal do to the aggravation of the previous truck wich I only owned for roughly 2 months.Andrew was quick to make my problem his problem (good luck with that drew lol)!!!im very satisfied customer!! not because I'm in another vehicle but how I was treated & how Andrew handled the whole situation.im proud to say I will remain a loyal customer sending friends & family & I also will b ordering a 2014 jeep grand cherokee in a month or so.ty Corey nance my sales person and Kelly Byron for being patient and professional with me & most greatful to Andrew Turranskey who made my not so good experience a very great experience in the end.very happy customer & glad to do business again in the near future!!!!! More

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Great experience. Even when my original salesperson was out sick several other members of the staff helped out as if they were all working the sale together. That is usually unheard of in car dealerships. out sick several other members of the staff helped out as if they were all working the sale together. That is usually unheard of in car dealerships. Phone calls were always returned and the staff was very experienced and knowledgeable about the product. Overall a very friendly place. I felt at home. More

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I would highly recommend Kelly jeep Chrysler I was treated with the utmost respect from when I first walked in this dealership. The definitely were the easiest two gentleman to deal with and very hone treated with the utmost respect from when I first walked in this dealership. The definitely were the easiest two gentleman to deal with and very honest .. Joe spinetto More

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