Andy Acevedo
Andy Acevedo at Mercedes-Benz of Portland

Andy Acevedo | Page 8

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.1
174 Reviews
4.1

174 Reviews

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174 Reviews of Andy Acevedo

December 02, 2023

Dealership Rating
Employee Rating

The staff is first rate as always and was efficient and very courteous. Your people make car maintenance a no hassle experience. More

by LIMA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Mercedes-Benz of Portland responded

We're glad to know our team at Mercedes-Benz of Portland made your car maintenance experience hassle-free and efficient. Thank you for sharing this positive feedback!

November 30, 2023

Dealership Rating
Employee Rating

I’ve been a customer for 4 years with several issues handled with quality professionalism. I’m rating a #4 because the communication level was not what I’ve been used to. I’m certain this issue is a 1 t More

by TIPS0067
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Mercedes-Benz of Portland responded

We appreciate your feedback and continued support over the years at Mercedes-Benz of Portland. We apologize if our communication didn't meet expectations this time around, but we're committed to improving for future interactions. Thank you again!

November 28, 2023

Dealership Rating
Employee Rating

The most horrible experience ever. Would never go back again. Dishonesty and very disrespect. They damaged my car charged me 2000 and issue was not resolved More

by normanross588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 27, 2023

Dealership Rating
Employee Rating

Repair done in a timely manner, communication was very good, car detailed nicely when I picked it up More

by AUNTIE21VIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Mercedes-Benz of Portland responded

Thank you for thinking of our team at Mercedes-Benz of Portland for your vehicles repair needs. We are happy to have completed the service in a quality manner, and to have returned your vehicle to you in great condition. For any future service needs, we hope to have you back!

November 20, 2023

Dealership Rating
Employee Rating

So glad to have Mekonnen as my service advisor, he really makes sure things are done right. More

by NORA.DUFFY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mekonnen Wossene

Nov 21, 2023

Mercedes-Benz of Portland responded

Hello Nora, thank you for taking the time to share this kind shout-out of our team member, Mekonnen! We are pleased to read you are happy with the quality of service he provided both you and your vehicle. For any future maintenance needs, please continue to keep Mercedes-Benz of Portland in mind.

November 18, 2023

Dealership Rating
Employee Rating

Service was great I was taken care in a timely matter. Will use Mercedes of for all my car needs More

by KENLEVIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Avanzado , Mark Tower, Mekonnen Wossene

Nov 20, 2023

Mercedes-Benz of Portland responded

We are glad to hear that your service experience at Mercedes-Benz of Portland was timely and that you will come back. Until next time, travel safe!

November 05, 2023

Dealership Rating
Employee Rating

Always great service and great communication from the service team. My Service advisor always lets me know what it’s going to cost and how long it’s going to take. More

by jplake11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Mercedes-Benz of Portland responded

Thank you for the positive feedback. We're glad to know our service team at Mercedes-Benz of Portland is meeting your expectations with our communication and transparency. Serving you was our pleasure and we hope to get the opportunity to do so again in the future.

October 29, 2023

Dealership Rating
Employee Rating

Excellent service department! Everything is clean and everyone is nice and helpful. I’ve been taking my vehicles there for over 5 years and they always fix it the first time. Thei More

by Rhollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Reed , Joseph Davis, Mekonnen Wossene

Oct 30, 2023

Mercedes-Benz of Portland responded

Rhollis, it's great to know that you've been satisfied with our service department at Mercedes-Benz of Portland for over the past 5 years. We appreciate your loyalty and look forward to continuing the excellent service and fair pricing!

October 26, 2023

Dealership Rating
Employee Rating

Andy was very courteous and very polite in addressing our needs. He is very good More

by Sumathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Mercedes-Benz of Portland responded

Thank you for taking the time to shout-out our team member, Andy! We will be sure to share your kind words with him and hope to get the opportunity to serve you again in the future.

October 26, 2023

Dealership Rating
Employee Rating

Great customer service with very friendly and accommodating staff. I will only take my car here. More

by MITTRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Mercedes-Benz of Portland responded

The kind words and loyalty you have expressed for our team here is greatly appreciated! Thank you for taking the time to share your thoughts with us, we look forward to having you back at Mercedes-Benz of Portland.

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