Andy Bustos

Your dealership is so helpful. They put new batteries in my fob. Came in for an oil change and replaced my spark plugs. I am a widow and my husband always took care of the car so They put new batteries in my fob. Came in for an oil change and replaced my spark plugs. I am a widow and my husband always took care of the car so I am out of my comfort zone when it comes to having my car fixed. The gentleman I had was so helpful and took the time to explain. More

by dmstrigel Verified Customer Verified Customer

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Best service that I have ever exoerienced, When I buy another Mazda I will look and buy from Russ Darrow Mazda of Madison another Mazda I will look and buy from Russ Darrow Mazda of Madison More

by BOBSCH76 Verified Customer Verified Customer

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The service was good and Andy is a great advisor. He’s friendly and does a nice job of explaining everything. My complaint is that after paying $99 for an oil change, I did not receive a car wash. He’s friendly and does a nice job of explaining everything. My complaint is that after paying $99 for an oil change, I did not receive a car wash. I assumed this was a customary procedure. More

by TMARTI8888 Verified Customer Verified Customer

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Alex provided great customer service. Answered all my questions. Nice waiting area. Decent snacks and drinks. Answered all my questions. Nice waiting area. Decent snacks and drinks. More

by BUCKYNEWELL Verified Customer Verified Customer

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Thank you for the service…. thank you again for the great service. Will be coming back again thank you again for the great service. Will be coming back again More

by ALYCENNOEL Verified Customer Verified Customer

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The folks at Russ Darrow weee extremely helpful. They were able to get me in same day and get my car serviced in a timely manner. They were able to get me in same day and get my car serviced in a timely manner. More

by hackllogan Verified Customer Verified Customer

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Currently I only know about service, I do not know about sales department at this location sales department at this location More

by LAW777 Verified Customer Verified Customer

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Our Mazda service advisor has been excellent each time we’ve gone in. The process of keeping the customer up-to-date on the status of the service and condition of the carworks well. we’ve gone in. The process of keeping the customer up-to-date on the status of the service and condition of the carworks well. More

by MadTown Cat Verified Customer Verified Customer

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Mazda Madison customer service was very professional, knowledgeable, and continues to provide excellent customer service. knowledgeable, and continues to provide excellent customer service. More

by KyMarvel Verified Customer Verified Customer

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Everyone at Russ Darrow is always friendly and helpful. I always appreciate the professionalism and knowledge that they show me. I have had 3 vehicles from them and I have been happy with the buying exper I always appreciate the professionalism and knowledge that they show me. I have had 3 vehicles from them and I have been happy with the buying experience and the service every time. More

by SARAH.RECOB Verified Customer Verified Customer

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