Andy Carney | Page 11

It had been decades since I'd purchased a new vehicle because of my last experience. I was nervous! Andy put me at ease. He answered all my questions, listened to my concerns, and gave me hope. I fel because of my last experience. I was nervous! Andy put me at ease. He answered all my questions, listened to my concerns, and gave me hope. I felt he actually understood where I was coming from. I never knew a salesman (especially a car salesman) could also be a genuinely nice guy - LOL! Thanks so much! I'm very happy and look forward to a long relationship with my Kia and with Peak Kia. More

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To whom it may concern: This by far exceeded my To whom it may concern: This by far exceeded my expectations of a first-time purchase of a new car! Let me explain why. First, I had already he To whom it may concern: This by far exceeded my expectations of a first-time purchase of a new car! Let me explain why. First, I had already heard so many positive things about Peak Kia, particularly Peak Kia South, that, after all my research, I felt that it was probably going to be Peak Kia South where I bought my first car. I was made aware the the dealership had undergone renovations and a recent move to another building. It was a clean showroom and organized sales lot, with easy access to convenient customer parking. Every employee that I passed by and made eye contact with smiled and said "hi" or "good morning". I know mornings can be rough for some, but I did not feel like anyone was taking an attitude of "why can't I just be in bed right now?". They showed that they meant to be there. A few I heard were laughing and joking, which shows that they are going to make any moment as fun as they can, especially at work. This immediately set the right tone for me and showed me a lot about the work environment for Peak Kia South. Let me share my experience with the four people whom I had more than just a brief moment with. 1. Andy Carney (My Sales Consultant): From the moment I set the appointment a few days prior, I could tell that Andy was a genuine and friendly man who was going to treat my time with respect and appreciation. It made me look forward to being more open and trusting with him during the test driving and sales process. We talked about life, places we've lived, golf, fishing, sports, restaurants, life as transplants in Colorado, and more. It wasn't just dry talk about the specs of the vehicles that I was test driving, and there was absolutely no rush to discuss money in the beginning. I didn't the "dollar signs" in his eyes. Andy was just being Andy, there to listen, share, and help me out. I told him that it was my first car purchase, and he took that seriously, treating me with respect and sharing my enthusiasm for the experience. Andy definitely showed me that he, for the years he has been in sales, particularly with Peak Kia, enjoys what he is doing and is committed to the work. When the time came to discuss various financing scenarios for a few vehicles and make the formal application, Andy and I were seeing eye to eye. When I would review what finance offered and had detailed questions about the numbers, Andy in no way showed stubbornness or inability to listen and help. It wasn't a "hard negotiation", but instead was a smooth, relaxed, mature, and organic process of both meeting my needs and meeting the needs of himself and the dealership. It was a perfect balance. I'm of the old school, where gentleman make agreements with integrity and respect. This was the case. Andy shook hands with me at the beginning and end, and I felt that this was right, without any doubt in my mind. 2. Stephanie (Finance): I could tell immediately from meeting Stephanie that she was both a genuine, direct, and engaging person. She had a great sense of humor and showed care for each detail of the financing. She gave her honest opinion and experience with the excellent supplemental options offered through Security Services. She was not trying to just "get me to sign". She, in one aspect of the discussion, the importance of not being "penny-wise and pound-foolish". This was something I completely agreed with. Shortsightedness in making contracts is incredibly detrimental. She painted the long term picture and sought to dispel any myths commonly associated with purchasing automobiles and financing them. This is what I was looking for. Furthermore, she did it with a smile. A real smile. Nothing false about her. When I was about to make a major life and financial commitment, Stephanie treated the moment as such. She also shared my enthusiasm for the moment and for her own job. There was a moment where Stephanie noticed how I printed my name, which was in clean, capital letters. She shared her knowledge of a study of what people like me-and her-are like who write their names as such. It was very accurate for me, and I saw how much Stephanie was in the moment, responding to and observing me. She showed that she was not there just for her own agenda and the dealership's agenda. Stephanie also showed through the conversation that she and Corey Nelson, Finance Director, had a good working dynamic between them. That was good to know. 3. Paul (Sales): This was a great experience, too. I was examining a few more aspects of the Kia Soul's interior in my garage at home. I failed to check at the dealership to see if the vehicle was equipped with a tire jack and spare wheel/tire. I found out that there was none, but instead a tire repair kit. I immediately returned to the dealership, seeking assistance and clarification. Andy Carney was currently with another customer at the moment, but the very kind receptionist, who remembered me from earlier, immediately reached out to Paul in Sales. Paul did not hesitate to listen to me questions and concerns. He then followed me out to the parking lot, where I showed him the spare wheel well. He agreed that it was a good question. In just a few moments time, he confirmed to me that my particular model was only equipped with the tire repair kit, and that roadside assistance could help me replace the wheel, if a blowout ever happened to occur. He was also patient, attentive, and friendly. 4. Front Desk Receptionist (I cannot remember her name, unfortunately): Between the processing of my down payment and directing me to Paul when I returned with the questions about the spare wheel, she was friendly, positive, and attentive. In conclusion, this experience with Peak Kia South was simply incredible and showed how it SHOULD be. Not every dealership or experience may be quite as excellent, but it should be close to it. I felt, personally, that I had achieved my objectives, but even more so, was exceedingly pleased with having such amazing success over and above my original goals, thanks to the amazing staff at Peak Kia South, who represent everything and then some the company of Kia Motors. When I shared my outstanding experience with my friends and showed them my new Kia Soul, they were absolutely thrilled and agreed that I may a great purchase and that the Soul was "me". I most definitely will have no problem referring business their way in the future. Thank you, Peak Kia South! All the best, Benjamin Lauricella More

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we never felt that we were being "sold". Andy would honestly answer our questions and allow us to make the decisions best for our family. We were shopping with 2 small children and they we're al would honestly answer our questions and allow us to make the decisions best for our family. We were shopping with 2 small children and they we're always treated with respect, which allowed them to keep a good attitude throughout the buying process. Stephanie was quick and thorough in signing all the loan papers and describing our options. More

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In the past I bought a new car at another Kia dealership and the process took 8 hours. Andy and Christy displayed great teamwork and had me out of thee in an hour. They were so kind. I would definitely u and the process took 8 hours. Andy and Christy displayed great teamwork and had me out of thee in an hour. They were so kind. I would definitely use them again! More

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Andrew is one of the most helpful and honest people I have ever had in visiting a car dealership before I walked in to your showroom I visited 3 other dealerships that week. Upon ariving at your lot on have ever had in visiting a car dealership before I walked in to your showroom I visited 3 other dealerships that week. Upon ariving at your lot on avery hot day i was asked 3 times if i like a bottel of water even after i told them i was just looking i was told thats ok can i get you anything at all. Andy worked for a couple of days trying to find me the car i wanted the day before he found it was the day before his day off he even told me he would come in if i needed him to. but there was no rush so he didnt have to but just the idea of him saying he would spoke volumes to me. you asked if i would recommend your dealer ship i already have! Thanks so Much Peak kia ann ANDY!!! Linda & BOb O'Neill More

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Andy was professional and (most importantly) efficient. I reviewed my situation with every kia dealer in the state and Andy is the only one that was willing to commit to a price an deal in order to get me I reviewed my situation with every kia dealer in the state and Andy is the only one that was willing to commit to a price an deal in order to get me in the dealership. ONce there, the deal that we worked out via internet was honored. I was honest with Andy and Peak Kia and they were honest with me. It is refreshing to find a dealership that is willing to act with integrity and honor agreements made when I have honored my commitment. Price is important, and I could have worked my way to this price with any dealership. What is seldomly duplicated is the integrity and efficienty of Peak Kia. Thank you. More

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This was about the best experience I have had when purchasing a new vehicle. Andy Carney was my salesman and he was great to deal with...He was attentive and just made the experience very relaxing, purchasing a new vehicle. Andy Carney was my salesman and he was great to deal with...He was attentive and just made the experience very relaxing, unlike many other dealers.Stepahnie in Finance was great also as she and Cory were very quick with everything. Overall a very pleasant experience and would recommend Peak Kia to anybody looking for a good deal and a great car! More

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Oh my goodness. I totaled my Spectra just over a week ago. I have been trying to figure out how to get a new car that has the safety we had in my 07 Spectra. This team helped me figure it all out. They s ago. I have been trying to figure out how to get a new car that has the safety we had in my 07 Spectra. This team helped me figure it all out. They started before I came in on Friday night, and called Saturday morning, my loan was approved. All I needed to do was come in and look at cars I was approved for. When we arrived, the wait for someone that knew what was going was a bit tedious, but I have 3 kids under the age of 7. We tested a few vehicles and they helped watch out for the kids (awesome they do this for a single mom). I left several hours later, paperwork takes a bit of time. And Andrew fired up the grill and cooked the kids some dinner! This is my second Kia, I hope to come back for another in a few years. More

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As a senior citizan, and a woman beside, I was treated with the greatest respect by all who worked on my purchase. Andy was great and this truly was a good experience. I was NOT looking forward to purcha with the greatest respect by all who worked on my purchase. Andy was great and this truly was a good experience. I was NOT looking forward to purchasing a vehicle and "playing" the purchase game. Andy made this experience a pleasant one. Thanks Andy!! More

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I needed a replacement car fast as my 8 month old Subaru had been totaled in an accident last week. I decided to opt for KIA instead of going back to Subaru due to the "tsunami" in Japan and low inventory had been totaled in an accident last week. I decided to opt for KIA instead of going back to Subaru due to the "tsunami" in Japan and low inventory on Japanese made cars. I had pretty much sealed a deal with Phil Long Kia in the Springs when I got a phone call from Peak Kia. I had earlier in the day filled out an online form requesting quotes from all over Colorado. Andrew from KIA called and offered me a better deal than Phil Long. I told him I felt some obligation to give them a chance to better their offer. They did. Andrew crunched the numbers again and gave me an even better deal. That went back and forth 2 times more and I got a savings of $51.00 per month of my lease payments. They would have even delivered the car to the Springs! Andrew was professional, fun, and even bought me lunch for the ride home. Love that place, would recommend it to anyone interested in the KIA! More

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