Andy Claborn | Page 5

Easy and friendly I was greeted with humor and made my first time buyers anxiety much easier to deal with. I felt as if they truly tried to make my payments as much as I was greeted with humor and made my first time buyers anxiety much easier to deal with. I felt as if they truly tried to make my payments as much as possible. More

Report | Print

Chrysler 300 Purchase Bill Phipps and Andy Claborn a big help in getting me in my new 300. This is the 8th new vehicle we have bought from this dealership and will continue Bill Phipps and Andy Claborn a big help in getting me in my new 300. This is the 8th new vehicle we have bought from this dealership and will continue to use this dealership because of these 2 guys for all our vehicle needs. More

Report | Print

Excellent sales and service I purchased a car here last fall and the process was so pleasant that when I needed another vehicle. I didn't even think about going anywhere else. No I purchased a car here last fall and the process was so pleasant that when I needed another vehicle. I didn't even think about going anywhere else. No high pressure sales, honest dealings and exceptional service have been my experience every single time. More

Report | Print

Andy and Greg made an "A" in our "class". Hassle free. Andy and Greg patiently allowed us time to decide on make and color. When that decision was made they drove to another location to fill Hassle free. Andy and Greg patiently allowed us time to decide on make and color. When that decision was made they drove to another location to fill our request rather than pushing their in stock vehicles. Kudos to both of them! More

Report | Print

Andy and Brandon went out of their way. I live in Nashville and wanted a Jeep Renegade. From past experience I called Andy. He found a Renegade for me and worked out the details before I e I live in Nashville and wanted a Jeep Renegade. From past experience I called Andy. He found a Renegade for me and worked out the details before I even got to Cookeville. I will call him again. I also have already recommend him to fellow workers. By the way, I work at Vanderbilt Medical Center. More

Report | Print

amazingly welcoming experience Katy Mantone answered my text messages very promptly and was very courteous. Andy Claborn was very knowledgeable of his profession and found the best Katy Mantone answered my text messages very promptly and was very courteous. Andy Claborn was very knowledgeable of his profession and found the best deal possible for me. AWESOME STAFF!! More

Report | Print

Comfortable, like being at home. I have now with my new 2016 Ram Longhorn, purchased 6 new vehicles in the last 4 years, all bought here at Cumberland Chrysler Center. I have always b I have now with my new 2016 Ram Longhorn, purchased 6 new vehicles in the last 4 years, all bought here at Cumberland Chrysler Center. I have always been treated with respect. Never had a problem that couldn't be fixed. The service department is as good as you will find anywhere, or even better. The people here treat you like family. More

Report | Print

Great Customer Service/ Ordered 2016 Jeep Sahara We had a great experience at this dealership. Great customer service. Prior to coming to Cumberland Auto Center we had a few different dealerships in We had a great experience at this dealership. Great customer service. Prior to coming to Cumberland Auto Center we had a few different dealerships in Knoxville that did not seem to value us as customers. So we drove the hour and a half to Cookeville; which was suggested by my sister that also bought a vehicle there. We were greeted with excellent service and that service continued throughout our dealings. We appreciate the hard work, help, knowledge and most of all just being treated with respect. I've never had such a great experience at a dealership. Thank you all and I will definitely recommend buying your next vehicle here. More

Report | Print

New vehicle purchase Purchasing a new vehicle was a pleasant experience. Katy was informative and helpful. Andy was laid back and easy going. The entire process was smo Purchasing a new vehicle was a pleasant experience. Katy was informative and helpful. Andy was laid back and easy going. The entire process was smooth and painless. No one tried to push us into a vehicle, they simply answered our questions and led us through the process at our own comfort level. More

Report | Print

good experience After a bad experience trying to buy a new Challenger at an out of state dealership, I went to Cumberland expecting another adversarial experience to After a bad experience trying to buy a new Challenger at an out of state dealership, I went to Cumberland expecting another adversarial experience to buy a car. I was pleasantly surprised by the easy going, no hard sell approach by Andy and Bill. I ordered my car at a good price and got fair value for my trade. The whole process was easy. Having bought a number of cars over the years, if I have a bad experience with a dealership, I NEVER go back. I will be a repeat customer at Cumberland. More

Report | Print