Andy Mcquiston | Page 42

We weren't in the market for a new vehicle at the time, but our current commuter car broke down and wasn't worth fixing. We still owed some on it and were stressing because we didn't know what to do time, but our current commuter car broke down and wasn't worth fixing. We still owed some on it and were stressing because we didn't know what to do with the car or where to even start. We spoke with Andy at Highland VW and he assured us that he would do everything he could to help us out and make this a smooth process, also reassuring us that we didn't need to worry. Andy was very knowledgeable about the different models and worked with me to find the perfect car to suit my needs and took care of trading our broken down car. The finance manager Joe Embro made that process the smoothest I have ever had at any dealer. I have purchased 8 cars from different dealers over the past 11 years and I have never walked out with exactly what I wanted at the exact price I wanted to pay. Usually there is always the element of surprise with the payment, and for the first time that was not the case. These people are EXCELLENT and really care about customer service. I couldn't be happier with my new Jetta SE and Highland VW, and salesperson Andy McQuiston and Finance MGR Joe Embro. I will be a loyal Highland VW customer for life now and we are already planning our next VW purchase! More

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Very professional and personable. I look for a dealshp that takes me seriously and respectfully. This was the absolute experience with Highland VW. Andy, Joe and Wilson were definitely pleasures to work that takes me seriously and respectfully. This was the absolute experience with Highland VW. Andy, Joe and Wilson were definitely pleasures to work with. They treated myself and my family with complete respect, professionalism with the perfect touch of personal treatment. They gave us options and then allowed us to think. No pressure, no sense of urgency and no atmosphere of the shifty salesmanship so many car dealerships can exude. Would definitely recommend. More

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I purchased my 2013 VW Jetta in October. It is the 6th VW that my husband and I have owned. I want to say that my salesperson Andy McQuiston was wonderful to work with. He listened to what I wanted in a VW that my husband and I have owned. I want to say that my salesperson Andy McQuiston was wonderful to work with. He listened to what I wanted in a car and most importantly took me serious. I purchased this car without my husband along. I had gone to another dealership and they just weren't too interested in giving me prices or working with me until I brought in my husband. I would most certainly and I have already recommended people to go to your dealership and talk with Andy. I have to also comment on your service and parts department. I brought my car in for its 1 month check-up and it went to smooth and everyone was so friendly. Then I ventured to your parts department to purchase some mud flaps for my car and the parts manager was so easy to talk and work with. All in all my experience with your dealership has been a breath of fresh air. I didn't feel pressured and I feel like I got a great deal, and most of all I love my new car. More

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