Andy Morales

Excellent customer service and service team was extremely friendly. I had a great experience at the dealer friendly. I had a great experience at the dealer More

by COLLIS4012 Verified Customer Verified Customer

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Terrell was very professional, knowledgeable and took the time that I needed to make me feel comfortable. Buying a car is always a dreaded task for me, but Terrell made it enjoyable time that I needed to make me feel comfortable. Buying a car is always a dreaded task for me, but Terrell made it enjoyable More

by KNESCHIS Verified Customer Verified Customer

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The friendly services that we received were outstanding. Would definitely refer my family and friends my 2 daughters drive volkswagen cars. Would definitely refer my family and friends my 2 daughters drive volkswagen cars. More

by eryloy5 Verified Customer Verified Customer

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Very professional I felt very comfortable working with them even the loan officer as well them even the loan officer as well More

by WARDJANETTE74 Verified Customer Verified Customer

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Sales Andy Morales was very very helpful and professional. Thank you! I will highly recommend him to others professional. Thank you! I will highly recommend him to others More

by JOSY12345 Verified Customer Verified Customer

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I would not recommend this dealership to anyone. They were not honest about final price. I agreed to a price at signing and when I got my first statement it was 30.00 higher then agreed upon. When I They were not honest about final price. I agreed to a price at signing and when I got my first statement it was 30.00 higher then agreed upon. When I went back and confronted them about the hidden cost they only offered half the $$ for the difference in agreed upon price. Also general manager of the dealership told me directly he couldn’t care less about these reviews. Very disappointed in this whole buying experience with Volkswagen and it was the first time I decided to move from a ford vehicle to a Volkswagen. Not so sure I’ll do that ever again based on this experience. More

by MICHELE_HACKL Verified Customer Verified Customer

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Very very professionalVery very professional my salesperson and the manager were very very helpful I would return salesperson and the manager were very very helpful I would return More

by WARDJANETTE74 Verified Customer Verified Customer

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The experience with Volkswagen staff has been incredibly disappointing. Once the sale is made, their attitude shifts completely. They become arrogant, rude, and dismissive—acting as if answering a simple qu disappointing. Once the sale is made, their attitude shifts completely. They become arrogant, rude, and dismissive—acting as if answering a simple question is beneath them. There’s a clear lack of respect or interest in helping you once you’re already a Volkswagen owner. The cockiness and unprofessionalism from the staff are shocking, especially considering how friendly and helpful they are before the purchase. It’s disheartening to see such a drastic change in treatment the moment they no longer need to win you over. More

by Octoberlove05 Verified Customer Verified Customer

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Always very efficient, Always very kind and respectful. Always answer every question with knowledge.and wisdom. Always answer every question with knowledge.and wisdom. More

by CARCADAN42 Verified Customer Verified Customer

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Great customer service, very time friendly,and made you feel comfortable while waiting great experience feel comfortable while waiting great experience More

by TDSHELTON8009 Verified Customer Verified Customer

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