Andy Ratner | Page 7

Andy Ratner was extremely helpful, understanding, and supportive purchasing a Lexus. The luxury branding behind Lexus starts with the service Andy provided and ended with a much needed walk through of al supportive purchasing a Lexus. The luxury branding behind Lexus starts with the service Andy provided and ended with a much needed walk through of all the car’s components and safety features with Lexus Wade. The level of service is unmatched. All around best buying experience. More

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We were not completely satisfied with the dealership we were working with in the Twin Cities Area, so we got on-line and found Lexus of Brookfield near Milwaukee. I believe we contacted them on Sunday eve were working with in the Twin Cities Area, so we got on-line and found Lexus of Brookfield near Milwaukee. I believe we contacted them on Sunday evening and Monday we had an email from Adam Elbiadi asking us to send us information on what we were looking for, which I sent right away. Tuesday, afternoon, I received a text message from Andy Ratner. He not only sent the Invoice for for the RX 350 we were looking for but he also sent a video of the entire vehicle... both inside and out. Over the next few days, we texted back and forth with my questions and his answers and Saturday morning, my wife and I drove the 340 miles to check things out. Seconds after walking through the front doors, Andy greeted us and took us to see our new Blue RX 350. He had already had it cleaned, ready to go, and brought into the showroom for us to look at it. He let us take our time as we debated whether to go with this one or, maybe take a red one that we liked as well. He never tried to push us one way or the other... even though he had already spent the time getting this blue one ready for us. When we finally made up our minds, he jumped into action getting all the paperwork ready to go into financing. After we got all of that taken care of, he took us over to meet Wade, who showed us how everything worked. After spending some time with Wade, we were ready to head for home. But Andy wasn't done. As soon as we were done learning how to work all the gadgets on the vehicle, Andy brought us back into his office where he presented us with the normal type of gifts... key rings and stuff... and then he gave my wife a dozen roses! Now, I don't usually like other men giving my wife roses, but this was pretty special. It's been almost a week, now, and my wife loves her new RX 350. She actually had tears in her eyes, while driving it the other day, because she didn't think she deserved something that beautiful. Take it from me... she does. Anyway--we could not be happier with the attention we received from everybody at Lexus of Brookfield... especially Andy Ratner! Mike E. More

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It was a pleasure working with Andy. Wasn’t sure if I wanted to purchase a car yet but he made me wanna go home with one! Now I’m a proud owner of new Lexus wanted to purchase a car yet but he made me wanna go home with one! Now I’m a proud owner of new Lexus More

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Visited Lexus of Brookfield and had a very pleasant car shopping experience. I was greeted by salesperson Andy Ratner who showed me around. Very professional and courteous. shopping experience. I was greeted by salesperson Andy Ratner who showed me around. Very professional and courteous. More

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We recently purchased a pre-owned Lexus ES350 from Lexus of Brookfield. Our sales rep, Andy Ratner, made the experience stellar. From our first meeting, to delivery of the car, he bent over backwards to g of Brookfield. Our sales rep, Andy Ratner, made the experience stellar. From our first meeting, to delivery of the car, he bent over backwards to get us in the right car at the right price. We can’t say enough about the experience we had doing business with Andy and Lexus of Brookfield and highly recommend them. More

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5 star service from Andy Ratner! We bought our car on line from out of state and had many challenges. So Grateful he took care of us and kept us informed every step of the way! Unfortunately the Finance line from out of state and had many challenges. So Grateful he took care of us and kept us informed every step of the way! Unfortunately the Finance experience was not so good Verbie’s was a bit short with us and we felt disappointed that we had so much trouble with the paperwork. 2 stars for the finance portion of this transaction. More

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Andy was outstanding! He made my experience very fun and enjoyable! Andy knowledgeable and professional. He listened to all my requests that I had and at the end of the day I left happy and confident in kno enjoyable! Andy knowledgeable and professional. He listened to all my requests that I had and at the end of the day I left happy and confident in knowing that I made the right choice!!!! More

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Been buying cars for lets just say too long,when i walked into Lexus of brookfield and was met by And,. from the initial greeting to the time i left he was the consumate professional. HE ACTUALLY LISTENED .I into Lexus of brookfield and was met by And,. from the initial greeting to the time i left he was the consumate professional. HE ACTUALLY LISTENED .I guess what im saying is if your looking for a great car buying experience,if you go to Lexus of Brookfield make sure you ask for ANDY. More

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Lexus of Brookfield has taken care of 4 leases for my company. Sam (originally in Sales now in Management) has always been thorough, helpful, and respectful of my time. I have dealt with different people company. Sam (originally in Sales now in Management) has always been thorough, helpful, and respectful of my time. I have dealt with different people in finance and also sales for the final part of the transaction and everyone has been really professional. More

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Came into Lexus of Brookfield looking to lease a 2021 NX 300. Everyone at the dealership was very helpful and friendly. I worked with Andy Ratner and can not say enough positive things about him. Very perso 300. Everyone at the dealership was very helpful and friendly. I worked with Andy Ratner and can not say enough positive things about him. Very personable, knowledgable and easy to work with. I did not feel any pressure to purchase a vehicle. Great experience! Ask for Andy!! Came back to review the infotainment system of my Lexus NX with Wade. He was very knowledgeable, and took his time to go through the vehicle with me. All of my apps are setup and good to go! More

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