Andy Salvemini
Andy Salvemini at Matthews GM Center

Andy Salvemini | Page 9

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.8
90 Reviews
4.8

90 Reviews

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90 Reviews of Andy Salvemini

February 01, 2025

Dealership Rating
Employee Rating

Great customer service! Employees are very helpful and easy to communicate with. They are very professional More

by paulhmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Jim Rodgers

Feb 03, 2025

Matthews GM Center responded

Hi Paul- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

January 31, 2025

Dealership Rating
Employee Rating

1st maintenance was completed on my 2024 Terrain with many thanks. I was informed that my Terrain had locking lug nuts and the key was missing so a tire rotation could not be done. I was unaware that my More

by joangriswold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Matthews GM Center responded

Hi Joan- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 29, 2025

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Employee Rating

I have been getting service at the Matthews GMC Center and the guys are great. Have recommended them to many of my friends. Would not go any place else. More

by Danellimary
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2025

Matthews GM Center responded

Hi Danelli- Thank you for the 5 Star Review and your business!

January 28, 2025

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Employee Rating

Thanks Andy. See you in a few months. Oil, filter, wiper fluid, clean inside and out. More

by STEVENSRJ217
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 29, 2025

Matthews GM Center responded

Hi Steven- We’re so glad to hear you had a great experience with Andy! Thank you for your business and the great review!

January 27, 2025

Dealership Rating
Employee Rating

Service department took everything. From servicing the car to contacting the insurance company. The whole process was easy, the service department took care of everything. More

by GSKRYP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 24, 2025

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Employee Rating

Fast, accurate, efficient, friendly - I was in and out and got a free car wash. They are the best. More

by tpolicare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 21, 2025

Dealership Rating
Employee Rating

Went in to service the brake pad monitor. Needed rear pads and rotors. Took 3 hours to get this done even though i had an appointment. No way should this take that long. More

by JRF656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Matthews GM Center responded

Hi, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to Service Manager, Mike Ryder at 607-729-6266.

January 13, 2025

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Employee Rating

Always a friendly place to do business. buying a new car is hassle free. Service department is excellent. I’ve been buying cars for the last 30 years at Mathews. More

by Hjleduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Gaeta, Jim Rodgers

Jan 14, 2025

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 21, 2024

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Employee Rating

I made an appointment online and checked the box i would wait. When i dropped off they said i wasn't down on the schedule for waiting. They did squeeze me in. I thought the purpose of making an appointment More

by JRF656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Matthews GM Center responded

We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

December 18, 2024

Dealership Rating
Employee Rating

I am very pleased with the. Services they listen to you and keep you updated how your cars doing very friendly service More

by angles17042000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Matthews GM Center responded

Hi-Thank you for the perfect review!

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