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Start your review of Andy Schocke.
Andy Schocke
Andy Schocke at Serra Whelan Chevrolet
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Andy Schocke

Service Advisor

Serra Whelan Chevrolet

40445 Van Dyke Ave
Sterling Heights, MI 48313

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3 Reviews of Andy Schocke

June 16, 2020

Dealership Rating
Employee Rating

"Amazing"

- BBMAYES

On the 28th of May I drove away with a new car after my old one ran HOT! Michelle David was my sales person and she did a wonderful JOB. I had been going to Buff Whelan for about 6 years and they have always treated me right, so when I needed a new car I went there and Michelle was just a person GOD sent to take care of me! Thanks Michelle you are the best, I truly love you :)

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Yes

June 07, 2016

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Employee Rating

"Time to turn in your lease car? "

- Car Agnostic

After several years of great driving in our Chevy Volt, the lease was ending and it was time to turn it in. (We had made separate arrangements for our next set of wheels.) Eric Schoenherr is in charge of lease returns at Buff Whelan, and he was a pro throughout. He spelled out exactly what we needed to do and when, made sure we had a service appointment with Andy Schocke to get the wheel locks taken off and returned to us, and kept the paperwork simple and straightforward. No surprises -- which is what we wanted.

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Yes

Other Employees Tagged: Eric Schoenherr

Jun 08, 2016

Serra Whelan Chevrolet responded

Thank you so much for writing about your experience! We're happy that Eric and our team ensured that your visit went smoothly and to your expectations, and we hope you will not hesitate to call on us again if we can do anything else for you in the future! Thanks again for sharing your comments!

October 17, 2014

Dealership Rating

"Great Dealership to work with"

- Ron14789

First time using this dealer for anything!!! I took my mother in-laws 2006 Malibu for (2) GM recalls to be addressed. I dropped the car off with Andy Schocke(Service Adviser) at 7:00am and got shuttled to my office, and by noon Andy called and said the car was finished and asked if I needed their shuttle to pick me back up. I liked their service so much I came back a couple days later with my own car to have a couple things addressed, this time I dealt with Laura Noriega (very personable and knowledgeable). I went there on my lunch hour and walked across the street to eat lunch, and by the time I got back the car was almost finished, they even washed it. Laura also told me that there was a recall on my Buick that I was aware of but, I was just waiting for the dealership I purchased the car from to contact me when the parts were in to repair. She said she has the parts and to bring it back and she can get it fixed in about 45 min. I thought that was great!! Thanks to the whole crew at Buff Whelan for a job well done. I think I’ve found my new service facility. P.S. I even spoke with Don the Service Manager to let him know how I was treated. Ron

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Yes

Other Employees Tagged: Laura Noriega

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