Andy Tran

The facility is clean, and the location is perfect for whatever parts I need for my car. And thanks to Andy Tran he is knowledgeable and took the time to explain the necessary repairs for my vehicle. He w whatever parts I need for my car. And thanks to Andy Tran he is knowledgeable and took the time to explain the necessary repairs for my vehicle. He will be my contact advisor from now on. More

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Great service. The facility is very clean and staff are friendly. The waiting area seats are comfortable. The facility is very clean and staff are friendly. The waiting area seats are comfortable. More

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Prompt service and Andy was super helpful! He had a great attitude! Definitely recommend this location. He had a great attitude! Definitely recommend this location. More

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I believe the dealer did a good job in the inspections based on my concerns. I am not completely satisfied that there is nothing wrong with the vehicle. Perhaps I need to do a whole diagnostic on the ve based on my concerns. I am not completely satisfied that there is nothing wrong with the vehicle. Perhaps I need to do a whole diagnostic on the vehicle. More

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I have received the best dealer service from Andy Tran, one of the Service Advisors. He was professional and made sure my car that I bought from this dealer was taken care of. He got my tailgate window def one of the Service Advisors. He was professional and made sure my car that I bought from this dealer was taken care of. He got my tailgate window defroster fixed. I live in San Fran Bay Area which is a 2 hour drive to the Dealer and Andy made sure all of my car services were completed in time for me to drive back home earlier., it was worth the long drive and I wished for Victor Reynoso to commend Andy’s excellent customer interaction skills. Even though I live far, I would still drive to this Dealer as long as Andy is my Service Advisor. Thank you Andy. More

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This was a great experience for us today. We brought our 2021 Highlander in for its 120,000 service and it was all accomplished in one day. Our service representative (Andy) was very polite a We brought our 2021 Highlander in for its 120,000 service and it was all accomplished in one day. Our service representative (Andy) was very polite and professional and we thank him for how smooth everything went, Thanks again Toyota of Elk Grove. More

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This is my go to Toyota Dealership. No markup on their cars or gimmicks. I’ve bought two cars from them, including a car during the height of COVID, where all other dealerships had a ma No markup on their cars or gimmicks. I’ve bought two cars from them, including a car during the height of COVID, where all other dealerships had a markup of at least $5K on the same vehicle. Their service department has been great at taking care of my Toyota fleet. They listen to my concerns, and address the issue by fixing it, and the last repair bill came in cheaper than the original quote! Friendly staff, I’ve met two of their mechanics, and I felt that they genuinely cared. One even brought me to the service area to look at the color of my used transmission fluid to confirm my decision to change it. Finally the parts department does not gouge you parts. I’ve purchased the same part from other dealerships in the area, and all except for one had markups. More

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Agent was very helpful and very good at what he does. They take very good care of you. They take very good care of you. More

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We got right away. They treated us right, they charged us fair price.They treated us right. They treated us right, they charged us fair price.They treated us right. More

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Thanks a lot for the help of the advisor Andy Tran and Satisfied with excellent job done . Satisfied with excellent job done . More

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