Andy Zollinger | Page 74

Satisfied customer thanks to Andy Zollinger! The steps taken to keep employees and customers Safe during these stressful times was greatly appreciated. Andy always makes me feel comfortable abo The steps taken to keep employees and customers Safe during these stressful times was greatly appreciated. Andy always makes me feel comfortable about all of my vehicles needs. I never leave with a bad feeling. More

by Sams1101 Verified Customer Verified Customer

Report | Print

The service at Advantage Toyota at Valley Stream is great. All staff members from what I seen was on point giving quality service. But Andy Zollinger is beyond giving great service. Andy Zollinger gave great. All staff members from what I seen was on point giving quality service. But Andy Zollinger is beyond giving great service. Andy Zollinger gave excellent service! Thank you Andy! More

by Morantus Verified Customer Verified Customer

Report | Print

Speedy Service Willingness to provide very good customer service as well as provide a timely status of work. Even though I did not have an appointment they were a Willingness to provide very good customer service as well as provide a timely status of work. Even though I did not have an appointment they were able to fit me in to reprogram my key fob. More

Report | Print

Service manager was professional and friendly. I dropped my vehicle off the evening before my scheduled appointment. I had some questions which he called me back on promptly. All of my recalls were taken ca my vehicle off the evening before my scheduled appointment. I had some questions which he called me back on promptly. All of my recalls were taken care of. The only thing that stopped me from giving a 5 rating is the fact that I was told when I bought the car at your dealership that I was entitled to free oil changes for as long as I owned the car and they didn’t honor that. Also, they couldn’t find my car when I went to pick it up. I had to walk through the parking lot and find it myself. The 2 gentlemen who were there couldn’t care any less. More

Report | Print

My appointment was 7 am I was there 6:45 am for only Changing oil they gave me back my car 11:30 am. Way too much time Changing oil they gave me back my car 11:30 am. Way too much time More

by DAVIDSALIB Verified Customer Verified Customer

Report | Print

The service is fantastic. Communication is outstanding. I’m treated like family with respect. I will continue to recommend Advantage Toyota to all family & friends. I’m treated like family with respect. I will continue to recommend Advantage Toyota to all family & friends. More

Report | Print

I did not get a copy of my multipoint inspection. Called yesterday to have it emailed - have not received it yet. Other than that, all good. yesterday to have it emailed - have not received it yet. Other than that, all good. More

by thetaylorbills89 Verified Customer Verified Customer

Report | Print

Lame Service This is the slimiest service / leasing dealership you can ever find, the people are rude and the service manager (Andy) is a lowlife. Took the car the This is the slimiest service / leasing dealership you can ever find, the people are rude and the service manager (Andy) is a lowlife. Took the car there to be serviced which is a new lease of Toyota Camry 2020 that have only 10,000 miles on it and the breaks are squeaking which is obviously a manufacture warranty issue! I've been getting excuses from every employee in that dealership such as: NY weather is very moistly, there is nothing wrong with the breaks, there is rust on the rotors, there is no break noise... I explained that this noise is happening every time that we stop at a red light and they refuse to listen or to understand and coming with all different reasons why not to take care of this issue... We also requested a loaner and the lady is claiming that they do have (36) cars as loaners but they are not giving them a way due to the Corona virus which is ridicules (Does the car have a virus?) Overall, we had a person on a payroll taking the car to this location and spending 4 hours each time and about 200 miles to get the car to be serviced Very disappointing to hear this from a big manufacture, very lame performance More

Report | Print

Excellent Andy is extremely knowledgeable and helpful. He makes sure every thing is done properly, in a very friendly manner. The work on the car was done very Andy is extremely knowledgeable and helpful. He makes sure every thing is done properly, in a very friendly manner. The work on the car was done very well and in a timely manner More

by EGH113 Verified Customer Verified Customer

Report | Print

After waiting 5 hours I was handed keys and told car was to the left or right of doors, could not find. Went back inside and told service to have someone get it for me,said he cold not because of covid I W to the left or right of doors, could not find. Went back inside and told service to have someone get it for me,said he cold not because of covid I Went and looked again and still could not find..it was very hot that day and I am a senior. IT was unaccable to treat customers this way More

by BJ612 Verified Customer Verified Customer

Report | Print