Angel Aceves | Page 16

They did everything I wanted. They were great period I would buy another car from her or truck. They were great period I would buy another car from her or truck. More

by yopetersen.yp Verified Customer Verified Customer

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I was going through and the insurance Abel never called me to authorize work should be done he just did the work didn't ask and then when I went to go pick up my car please said I owed him $400 and I told me to authorize work should be done he just did the work didn't ask and then when I went to go pick up my car please said I owed him $400 and I told him why he said it was for the work that he did I never authorized him to do any work he was supposed to get the authorization from the insurance the whole process was a headache and I would never go back for any service More

by melaynesanchez Verified Customer Verified Customer

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Best customer service always get my problems resolved. Quick service good communication always with a smile Quick service good communication always with a smile More

by Patpritchard1976@yahoo.com Verified Customer Verified Customer

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The quality of care and service that we have received was top notch.we felt the dealer completely paid attention to our needs fully. I would highly recommend this dealership to family as well as friends. top notch.we felt the dealer completely paid attention to our needs fully. I would highly recommend this dealership to family as well as friends. More

by SOSHELLEY Verified Customer Verified Customer

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Angel was diligent in finding out what was going on with my Traverse and he found out. my Traverse and he found out. More

by kahilibal Verified Customer Verified Customer

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Angel has horrible communication. Finally got Angel to call me back, and he said too many people involved. That 's his fault for not communicating with me properly. Simple question: Finally got Angel to call me back, and he said too many people involved. That 's his fault for not communicating with me properly. Simple question: How much longer(expected to be done before Noon 2nd Day, Vehicle stayed overnight) will my Vehicle be there? I called after 1pm. Angel knew the part was late( received at 11:30am). Part was originally expected 7-7:30am. If the delivery was late, he could have simply communicated 2 Days , no vehicle. I had to call to find out the status for both days. 1st Day, expected end of day. I called at 3:30pm, found out needed an additional couple of hours. Left over night to pickup by Noon Day @ 2nd Day, part expected 7-7:30 am. To be completed no later than Noon(according to Angel) 2nd Day, no calls from Angel. I reached out at 1pm Status? No answers, multiple people, multiple phone calls. Finally Angel calls says part was late, will have Vehicle done in 30 minutes. 3 Women in CSR kept rerouting me to the wrong departments/ext. Then CSR stopped answering my phone calls all together. Overall the work from the Service Crew(Installers) turned out great. More

by ES Verified Customer Verified Customer

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He is Courteous and prompt. He has Good communication skills. I would Highly recommend to others. He has Good communication skills. I would Highly recommend to others. More

by garrypardini Verified Customer Verified Customer

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Bought 7 new trucks from them. They are the only ones that have done any service on them. Always been happy with sales and service They are the only ones that have done any service on them. Always been happy with sales and service More

by CAROLOUIE Verified Customer Verified Customer

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Incredible professionalism, excellent work and very caring people. I’ve been buying cars from Chase for 40 years and never have my cars serviced anywhere else. LJA caring people. I’ve been buying cars from Chase for 40 years and never have my cars serviced anywhere else. LJA More

by gvh Verified Customer Verified Customer

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I drop off my car because my tire suddenly burst while Im running. He did not grant my warranty of my tire since my car is brand new and only 9235 miles . And I have a Premier Ally Proctection of my car. I running. He did not grant my warranty of my tire since my car is brand new and only 9235 miles . And I have a Premier Ally Proctection of my car. I talk to him about my warranty but he did not accept what I say and he charge me $387 for one tire only. I feel like he SCAM to me and I feel very dissappointed to that dealer branch ! ! ! And that man the one talking to me Angel Aceves I feel that he is the SCAMMER ! ! ! I pick up my car since I drop off almost one week just to change one tire and he did not calling me any update . When I called to them no one giving me any update of my car. He said I call you back but no one call back to me to give an update of my car on when he change the tire. VERY DISSAPPOINTED people on that Stockton branch and I cannot recommend to any one else NEVER ! More

by Noli Auman Verified Customer Verified Customer

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