Angel Aceves | Page 2

Poor communication, I never meet angel. Dealership stated that they can't replicate the issues but they changed some part to the truck. Makes no sense Dealership stated that they can't replicate the issues but they changed some part to the truck. Makes no sense More

by Ana_liiserrano Verified Customer Verified Customer

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Worst service ever: my truck was there for a week…. . I had to keep calling to find out the status. In the end you said nothing was wrong with it. I took it to another dealership that diagnosed the prob . I had to keep calling to find out the status. In the end you said nothing was wrong with it. I took it to another dealership that diagnosed the problem and replaced the torque converter and ran updates on the transmission to fix the problem. I’ve had this same experience with you guys in the past. I will never take another vehicle there and I will never buy a vehicle at Chase. More

by james Fleming Verified Customer Verified Customer

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Angel always takes care of my needs when I bring my car in to be serviced. Very thankful for his help and expertise. in to be serviced. Very thankful for his help and expertise. More

by msbritneybrit Verified Customer Verified Customer

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Oil change was good and I like how they recommend things that needed changing so I know what to service that needed changing so I know what to service More

by Humlao Verified Customer Verified Customer

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Always gets the job done quickly and accurately. This is the second truck purchased from Chsse and I still have the first one too This is the second truck purchased from Chsse and I still have the first one too More

by CRNOLLER Verified Customer Verified Customer

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Very Friendly,Very Helpful. Quick service. Very satisfied with their performance. I would recommend Chase Chevrolet for all of my driving needs Quick service. Very satisfied with their performance. I would recommend Chase Chevrolet for all of my driving needs More

by Paula Verified Customer Verified Customer

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They took like 2 weeks to fix our truck, and they didnt provide us with a rental car. provide us with a rental car. More

by LUNACRISTINA69 Verified Customer Verified Customer

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The invoice details were not as I told had Angel when i dropped off my 2015 Chevy Camaro. I advised Angel that I was hearing a grinding noise when I press my clutch and that I needed an oil change. The inv dropped off my 2015 Chevy Camaro. I advised Angel that I was hearing a grinding noise when I press my clutch and that I needed an oil change. The invoice that Angel wrote up stated "Customer states grinding noise when pressing on clutch and when going into gear, vehicle will not move when in gear and have to rev high to move, check and advise." This was a false statement as I had no problems putting my car in gear, I drove the car into the dealership, and I never had to rev my car in order for it to move. When I called for an update on my car later that day Angel advised me that my clutch and transmission went out and my parts were discontinued. This was definitely not the case. I retrieved my car the next morning and on the diagnostic invoice it stated "transmisson has counter shaft bearing noise and clutch is worrn out." I took my Camaro to a licensed and certified mechanic who was able to replace my clutch plate, a bearing in the transmission, and perform an oil change. As a long time Chevy customer I am highly disappointed in the fact that Angel lied and the next step he would have pursued would have been for me purchase a new car if I had not known better. More

by slimone1220 Verified Customer Verified Customer

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Communication at times had its difficulties, but overall a good experience. Chase Chevrolet ended up going above and beyond! a good experience. Chase Chevrolet ended up going above and beyond! More

by DGRAHAMS01 Verified Customer Verified Customer

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Always deal with chase Chevrolet never had any problems oil changes are very good but prices keep going up oil changes are very good but prices keep going up More

by JUANITA.WILSON Verified Customer Verified Customer

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