Angel Aceves | Page 3

It took them two months to replace my transmission, which I think is too long. They did not accommodate me with a loaner car which created a hardship for me. I think is too long. They did not accommodate me with a loaner car which created a hardship for me. More

by earlpatt65 Verified Customer Verified Customer

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Took my 2012 in because a mechanic I know changed my motor mount and accidentally let the steering wheel move. This made my stabilizer sensor light stay on. I decided to take it to Chase Chevrolet and r motor mount and accidentally let the steering wheel move. This made my stabilizer sensor light stay on. I decided to take it to Chase Chevrolet and right away they wanted to do and diagnostic. I was charged $220 for a diagnostic. Then I was told that my stabilizer sensor was no good and that I needed to change it. They wanted to charge me $600 to change the sensor! I decided to call my nephew who is a mobile mechanic and he told me that my steering wheel was off and needed to be realigned. Realigning the steering wheel would fix the problem. I went back to Chase Chevrolet and this time I spoke to a manager named Mathew. I told him they misdiagnosed my truck and that I wanted my money back. He told me that it’s the sensor that needs to be changed. Then told me to unplug my battery and leave it unplugged over night and that would fix the problem but if it doesn’t to bring it back to him and he would take a look. Well I left it unplugged for 24 hours and it didn’t make a difference. Well, my nephew who is a mobile mechanic came and looked under the hood and decided to loosen the steering column and noticed that there was a manufacture line that shows you that if it is aligned properly or not and it definitely wasn’t aligned right. He aligned it and drove the truck afterwards and the stabilizer sensor went off! I decided to go back after it was fixed to get my money back for the incorrect diagnostic. Mathew was there and I let him know exactly what happened and he wanted me to show him paperwork that my nephew fixed my truck but I didn’t have any but told him I could get him on the phone and Mathew said no. I paid the $220 with my card but he didn’t want to return it that way and said they would mail me a check. It was real hard for him to accept they made a huge mistake! I will never take my truck back to that Stockton Chevrolet ever! They only care about money instead of truly finding the problem and fixing your vehicle! More

by Mike Verified Customer Verified Customer

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Ange was very helpful in getting our car fixed in a very timely manner. Thank you sir. timely manner. Thank you sir. More

by Manny Verified Customer Verified Customer

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This is in regards to the service I received. I dropped the car off with about 30 miles of gas, and he told me I couldn’t leave it that low and needed to fill it up. So I went and put gas in it a I dropped the car off with about 30 miles of gas, and he told me I couldn’t leave it that low and needed to fill it up. So I went and put gas in it and returned. They kept my car for three days, didn’t even drive it a full mile, and all they did was a computer program update. More

by Sunnydawnm Verified Customer Verified Customer

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Was quoted one price for exactly what I was going to have done and some how came out to $100 more done and some how came out to $100 more More

by Mattsktr36 Verified Customer Verified Customer

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Great customer service. Great customer service and good peeps Great customer service. Chase has been servicing my vehicle since purchased and I have no complaints Great customer service and good peeps Great customer service. Chase has been servicing my vehicle since purchased and I have no complaints More

by fsheads Verified Customer Verified Customer

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Professional, on time, quality work, clean environment, friendly employees..always available to answer questions. Thank you friendly employees..always available to answer questions. Thank you More

by Jkc5002 Verified Customer Verified Customer

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In my opinion Chase Cheverlet was very professional. All the employee I dealt with were curious and kind. Treated me very well. I will definitely share my experience with friends and family. I will also All the employee I dealt with were curious and kind. Treated me very well. I will definitely share my experience with friends and family. I will also return when this truck breaks down and i need a new one...lol. Thank you. More

by charliewright674 Verified Customer Verified Customer

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very nice and down to earth helping us,even after we bought the jeep he and everyone else were polite bought the jeep he and everyone else were polite More

by joe_gudino Verified Customer Verified Customer

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The best Excellent service I’ve experienced for years been going there since the late 90s. Bought 3 vehicles there also. been going there since the late 90s. Bought 3 vehicles there also. More

by amedeirosj Verified Customer Verified Customer

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