Angel Fuentes

Good work thank you They treated me very friendly, I felt good, it's a good work group. good, it's a good work group. More

by Carlos Ramirez Verified Customer Verified Customer

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You guys are great! Customers service so far and has been great and umm umm!! Customers service so far and has been great and umm umm!! More

by SCS043022 Verified Customer Verified Customer

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Excelente atención, hicieron todo lo posible por ayudarme para que me llevará mi troca . Gracias para que me llevará mi troca . Gracias More

by normace.1995 Verified Customer Verified Customer

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Quick and friendly service. Everyone was very helpful getting me in and out. If you live near by or even not I recommend stopping by Northwest Chrysler Jeep Dodge Ram Everyone was very helpful getting me in and out. If you live near by or even not I recommend stopping by Northwest Chrysler Jeep Dodge Ram More

by intownmail Verified Customer Verified Customer

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It is really really really really really really really really good, now please stop emailing surveys really good, now please stop emailing surveys More

by felix8 Verified Customer Verified Customer

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Great experience Bought 2 cars from here. Very friendly people and great customer service. Salesman did a great job getting me that car I wanted at a great deal. Bought 2 cars from here. Very friendly people and great customer service. Salesman did a great job getting me that car I wanted at a great deal. More

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Disappointed Not happy. This is the third truck we have purchased from North West Dodge. But this recent experience was not good. We did purchase a 2017 Ram 1500. Not happy. This is the third truck we have purchased from North West Dodge. But this recent experience was not good. We did purchase a 2017 Ram 1500. We drove 50 miles to shop for a truck. After the deal we drove back home and by the time we got home the check engine light was on. 3 days later our sales guy did send someone to my job to pick up the truck and they provided a loaner, which was good. However when my truck was returned to me after 3 days, all my personal items I left in the truck were missing. I did call immediately, as well as several follow up calls to inquire about my missing items. I am not happy with this latest transaction, and most likely won’t return, nor will I refer anyone. Very disappointing. More

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Disrespectful and Rude My boyfriend and I were given terrible customer service by this salesman. He didn't seem to care about anything we had to say when we were explaining My boyfriend and I were given terrible customer service by this salesman. He didn't seem to care about anything we had to say when we were explaining our situation and he barely communicated with us during the process. he asked very few questions and hesitated a lot when we answered him. It was our first time looking into new sales and we were looking for someone who could be honest and respectful at the same time. He was very arrogant and rude when it came to negotiating prices, instead of being straight forward. Yes things didn't come out the way we wanted and we were understanding, but the way he treated us was unacceptable. Customer service should always be a #1 priority in sales, even if the deal might not work out. The dealership is nice, but I'd go with a different salesman. One who actually cares about the person and the vehicle, not just the car. Also, it's impolite to throw someone's DL onto the table where they're sitting, you should probably give it to them in their hand, like they gave it to you. It's just common courtesy. More

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