Angel Miguel Mendias | Page 3

Undatisfied with service Loud cracking noise when I turn the steering wheel of my explorer. this is the 2nd time i brought in my car for the same reason...but they said they k Loud cracking noise when I turn the steering wheel of my explorer. this is the 2nd time i brought in my car for the same reason...but they said they know what the problem is..but.problem code is not showing up when they scan it, thus cant approve my warranty to cover repair.. I informed Honolulu Ford my car is a HPD motorized vehicle and it needs to be fix immedialtly for safeyy issue. they said they can't. Can somebody help.me before I get into a accident because of this steering problem??? !!! More

by tfaumui71 Verified Customer Verified Customer

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Great Service Angel and Miles were great, professional,& patient. We understand the building is going through a renovation, we are hoping to see a beautiful show w Angel and Miles were great, professional,& patient. We understand the building is going through a renovation, we are hoping to see a beautiful show when it is completed 🙂 More

by THREEANGELS Verified Customer Verified Customer

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gave us what we wanted professional staff, great enviorment, everyone who had a hand in helping us listened and help out. We walked in with what we knew we wanted right off professional staff, great enviorment, everyone who had a hand in helping us listened and help out. We walked in with what we knew we wanted right off the bat, did all our research walked in told them and they went to work for us even. finding ways to adjust our interest rate lower after we were happy with the numbers already. they went out of their way to save us more money instead of trying to take more. loved the expierence. More

by reyreytime Verified Customer Verified Customer

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Great help and very trustworthy people We were being greeted upon arrival. We received great customer service from both dealers. both dealers were trustworthy and was very helpful. they wer We were being greeted upon arrival. We received great customer service from both dealers. both dealers were trustworthy and was very helpful. they were awesom. More

by SSHOTARO03 Verified Customer Verified Customer

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oil change Good job. No appointment but was accepted any way. Friendly staff. I take all my three cars to Honolulu Ford. I will continue to do so as long as Good job. No appointment but was accepted any way. Friendly staff. I take all my three cars to Honolulu Ford. I will continue to do so as long as the good service remains. More

by RONLEAHI Verified Customer Verified Customer

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Good Service My point of contact was this guy named Tim. Tim was not only courteous and friendly, but knowledgeable about about my car. He was straight forward a My point of contact was this guy named Tim. Tim was not only courteous and friendly, but knowledgeable about about my car. He was straight forward and answered all of my questions to my satisfaction. More

by Tykie*08 Verified Customer Verified Customer

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1 week after buying:safety expired and $50 oil change needed My experience with Honolulu Ford was.....okay. The process of buying the car was good--the salesman obviously had a job to do so he was trying to sell My experience with Honolulu Ford was.....okay. The process of buying the car was good--the salesman obviously had a job to do so he was trying to sell me on the car, but it wasn't over the top which I appreciated. I am more disappointed with Honolulu Ford's overall service to the customer, however. Within one week of taking the car home, the safety inspection expired, the check engine light came on, and the oil change light lit up. The 60-day warranty covered the check engine light work, but they charged us $50 for an oil change that (in my opinion) should have been done before selling the vehicle. That seems to be an easy check before putting a vehicle on the lot to sell. The fact that the safety inspection expired a week later and we had to pay $50 for an oil change 3 weeks after rolling off the lot speaks volumes about their care to provide a quality product to their customers. These are smaller details, I realize, but I'm pretty disappointed. I would have thought they had more pride in their service. In my opinion, it's these smaller details that set apart the better dealerships. More

by megan Verified Customer Verified Customer

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Great service Great customer service and a very friendly staff. Angel was great and got us into the car that we were looking for. I would definitely go back. Great customer service and a very friendly staff. Angel was great and got us into the car that we were looking for. I would definitely go back. More

by ONEHERRERAOIF Verified Customer Verified Customer

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Friendly, professional service with Aloha I've had a FORD car for past 15-years and like the brand. When I moved back home to Oahu from Maui I brought my Focus to Honolulu Ford for Servicing. I've had a FORD car for past 15-years and like the brand. When I moved back home to Oahu from Maui I brought my Focus to Honolulu Ford for Servicing. At first I didn't have the best experiences, but once I got Kyle as my Service provider he really helped change my mind about their Customer Service. When my Focus went downhill I leased my first car a Fiesta and Angel was great! After I paid it off I decided to move to a Escape. Though the situation did not totally work out as I wanted, getting the type of Escape I wanted Rhett the Lease Manager and Marcus Wery the General Manager have done an exceptional job of doing whatever it takes to make me a satisfied and happy customer. Everyone from Sales/Lease Staff, Miles in Finance, the Service and Parts people have been great. More

by alohalei Verified Customer Verified Customer

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Honestly saying I paid with a cashier check for a use truck 16 days ago and still have not receive the $600.00 difference back. My registration has expired back in M I paid with a cashier check for a use truck 16 days ago and still have not receive the $600.00 difference back. My registration has expired back in May it is now July. The inspector is due at the end of the month and no one has contacted me to get it updated. Only one key??? Now I have to get another key made. I went back to the dealer today to get some answers and I was basically told it takes time for all that to happen we will call you. You had no problem cashing my check the next day for $22,000.00....... More

by TPLUTZ68 Verified Customer Verified Customer

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