Angel Pimentel
Angel Pimentel at Nucar Toyota of Norwood

Angel Pimentel | Page 7

Service Client Advisor

Nucar Toyota of Norwood

277 Providence Highway
Norwood, MA 02062

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rated
106 Reviews
not yet
rated

106 Reviews

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106 Reviews of Angel Pimentel

January 03, 2020

Dealership Rating
Employee Rating

Excellent service s comprehensive advices quick in and out no issues will recommend to relatives for future services very happy with people discounts helped a lot More

by TH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Dulski, David Lin , Jance Sae-Eung, Jack Tu

Jan 24, 2020

Nucar Toyota of Norwood responded

Thank you TH for your review and recommendation! We appreciate you taking the time to share your experience with us at Boch Toyota! I'm glad to hear that our service team took such great care of you, I will be sure to pass along the message! If you need anything please don't hesitate on reaching out! We look forward to working with you here again! Jessica Costello Customer Relations Manager Boch Toyota

December 30, 2019

Dealership Rating
Employee Rating

Great technician I dealt with Technician was informed and quick. Kept me apprised the entire time I was there. He was polite and well mannered. A pleasure to work with More

by PLOCKEIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rovira, Lucio Lopes, Kevin Gallagher, Chris Gray, Kevin Dasilva , Kyle Arruda, Matt Crane, Kenny Lopez, Yves Redon

December 24, 2019

Dealership Rating
Employee Rating

Excellent customer service Great and excellent customer service, angel did help w all my CV concern and really did a good job and I left very satisfied with the service and p More

by PINACV2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2019

Nucar Toyota of Norwood responded

Thank you, PINACV2010 for your 5-star review! We're happy to hear about your experience with us and we will certainly let Angel know as well. We hope to see you again for your next service!

December 19, 2019

Dealership Rating
Employee Rating

Sticker oil change brake noise We received good service. Brake noise not resolved but explained in a satisfactory manner. The five hour wait seemed like a long time but regular co More

by JehovahRapha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matt Crane

Dec 23, 2019

Nucar Toyota of Norwood responded

Thank you, JehovahRapha for your great review! We're happy to hear about your experience with us in our service department and we hope to see you again!

December 18, 2019

Dealership Rating
Employee Rating

Horrific customer service The issue I paid for was not resolved. I’ve now left 6 messages looking for a refund and no one has returned my calls. I will never come back to Boch. More

by murphy.meghan.a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 16, 2019

Dealership Rating
Employee Rating

Satisfied customer Very professional customer service and service done competently. The flexible hours were very helpful and the service advisor, Angel, was top notch a More

by Marcjoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 16, 2019

Dealership Rating
Employee Rating

Oil Change Very friendly and courteous. My son loved talking cars with Angel. Very personable and helpful. Easy in and out. Thank you very much for all of your h More

by jeffzamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 16, 2019

Dealership Rating
Employee Rating

Confirmed part was in stock, at appointment told it was not I made an appointment for a recall issues, and at the time that I made the appointment I confirmed that the part was in stock. However when I drove ov More

by BS
Recommend Dealer
No
Dec 16, 2019

Nucar Toyota of Norwood responded

Hello BS, my name is Jessica, I am the customer relations manager at Boch Toyota. I'd like to speak with you further about your experience with our service department. When you have a moment, my email is jcostello@bochtoyota.com. Thank you, I look forward to speaking with you further. Jessica Costello Customer Relations Manager Boch Toyota

December 13, 2019

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Employee Rating

State inspection Excellent service! Continue to do a great job all around. Your efforts are highly appreciated! Love the freshly brewed coffee and movies in the waitin More

by Bobbey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2019

Nucar Toyota of Norwood responded

Thank you Bobbey for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I will be sure to pass along the message to our service team! If you need anything, please don't hesitate on reaching out. We will look forward to seeing you here again! Jessica Costello Customer Relations Manager Boch Toyota

November 24, 2019

Dealership Rating
Employee Rating

Truly an angel I purchased my 2018 Toyota Corolla on 10-15-2019 and picked on up on 10-18-2019. The last thing I expected on 11- 18 was that my check engine light More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2019

Nucar Toyota of Norwood responded

Thank you, Pam for your 5-star review! It's a pleasure to hear of your experience with us in our service department and we will certainly let Angel know as well. We truly appreciate your feedback and we hope to see you again!

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