Angela McManaman | Page 15

My husband and I were wanting to purchase a new vehicle and we contacted Ricky Goodwin and made an appointment with him to look at a couple of vehicles. I had let him know what I was interested in ahead o and we contacted Ricky Goodwin and made an appointment with him to look at a couple of vehicles. I had let him know what I was interested in ahead of time and he was prepared for your visit when we got there. He showed us what I wanted to see, educated us with all aspects of the vehicle and answered all of our questions. TJ handled the paperwork for the transaction and he was great! My husband NEVER buys warranties....on anything, but TJ convinced my husband to purchase a warranty....that was impressive! Angela was a great help in instructing me on all the different things that come on the vehicle. She is extremely knowledgable and I can't wait to take the class to learn more. I was also impressed that she gave me her phone number and said that I could contact her with any questions I might have. Our overall experience was great, everyone we came in contact with at the dealership was friendly, kind and eager to help out their fellow collegues. Impressive place, great people and an awesome experience! Thank you! More

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I am completely blown away by the amazing customer service at Bozard Ford. The moment I stepped out of my car, I was greeted by an employee asking if they could help. My salesman (and new friend), Ric service at Bozard Ford. The moment I stepped out of my car, I was greeted by an employee asking if they could help. My salesman (and new friend), Ricky Goodwin, was knowledgeable, fair and understanding. He helped me find a car that was perfect for me and my budget and made sure I was happy with my decision. Angela, the concierge and Ricky's assistant is extremely friendly, knows the Ford product and bent over backwards to make sure my car purchase was smooth. She even went the extra mile to sit with me in my new car for a good amount of time to show me how everything worked. The general manager, Jeff King, was friendly and came to say hello and the business manager, Ovidio, helped me with my financing. He was able to get me a better deal than my own bank offered me and was very thorough with all the documents and paperwork to make sure I knew what I was signing and had a full understanding of my finance arrangements. Being in sales myself, I know how extremely important it is to provide customer service and it seems that this dealership and its employees have certainly "wrote the book"!! Thank you to all involved!! GO YELLOW JACKETS! :-) More

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Ricky was awesome and super sweet with my grandmother and I. We came to purchase a car for me and he and Angela really made it easy and stress free for us. Angela is THE BEST!! She was so patient with all my I. We came to purchase a car for me and he and Angela really made it easy and stress free for us. Angela is THE BEST!! She was so patient with all my questions and helped sync my phone with Bluetooth and showed me how to use it. Absolutely would recommend everyone to come here especially to deal with Ricky and Angela!!! More

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The Bozard Ford Team was absolutely fantastic. The customer service from the moment I walked in the door to the minute I drove away in my new car (and really still) was/is outstanding. Anthony Cruzad customer service from the moment I walked in the door to the minute I drove away in my new car (and really still) was/is outstanding. Anthony Cruzado, could not have been more patient with me as I flip flopped between the SUV and Sedan option. He laid out all the benefits of both let me test drive both. He explained all the features of the new car before I left the dealership so that I didn't drive away clueless on how to use the great new technology that it came equip with. Terry Seymour and the finance team were super helpful, explaining all the paperwork and even found additional savings. General Manager, Jeff King oversaw the buying process and made sure everything ran smoothly as well as Letti and Bo Bozard who I had met through some community involvement in the past were also helpful to me in making the right decision. I will be encouraging all my family and friends to Bozard Ford Lincoln when they are ready for new vehicles. More

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We recently purchased a 2013 Ford Fiesta from Bozard Ford. I went through the internet department and worked with Mike Mudock, the process was smooth and we were very satisfied with the deal we recieve Ford. I went through the internet department and worked with Mike Mudock, the process was smooth and we were very satisfied with the deal we recieved. After taking delivery of the car we discovered that it did not have a CD player although there is a button on the radio for CD. I worked with Angela and one of the owners Letti Bozard who made things right and actually upgraded the car stereo at no cost to me. I could not be happier with Bozard and obviously customer service is #1 to them. More

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Kudos to the personnel at Bozard Ford Dealership. I wish to specifically thank 1) Tom Krell 2) Mike Murdock and 3) Angela McManaman for making the purchase of a new Ford Edge pleasant and prosperous for to specifically thank 1) Tom Krell 2) Mike Murdock and 3) Angela McManaman for making the purchase of a new Ford Edge pleasant and prosperous for me. Floyd Davis, M.D. More

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Joe, Angela, and TJ did everything they could to make sure my experience was pleasurable. Joe went out of his way to have a affordable deal. He was not pushy, he made me feel that I was the most import sure my experience was pleasurable. Joe went out of his way to have a affordable deal. He was not pushy, he made me feel that I was the most important person in the building. I felt respected and appreciated. TJ found every little break he could for me. Angela made sure I was taken care of in the service department. They can take pride in their customer service. More

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I was very happy with the Experience, every one was professional and treated me with respect this my 2nd time buying in 6 months a car and a truck. the service was great all around and I would recommen professional and treated me with respect this my 2nd time buying in 6 months a car and a truck. the service was great all around and I would recommend this dealership to my friends. More

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Came in with a Z71 and walked away with a FX4 could not be happier with the swap! The service of the employees was top notch all my questions were answered and when i picked out the one i wanted they ha be happier with the swap! The service of the employees was top notch all my questions were answered and when i picked out the one i wanted they had it set-up and ready to pull my boat home in less then 3 hrs. bought my first one from them and should have kept buying, but im back in the family now! More

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Fast response to my questions, willingness to make the deal work and fast fast bring in of the vehicle I wanted (brought frm SAtlanta in 2 days). Also the tech class was very wel the deal work and fast fast bring in of the vehicle I wanted (brought frm SAtlanta in 2 days). Also the tech class was very well run and a pleasant experience. More

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