The team was fabulous!
Easy, listened to our needs, effective and efficient with quality cars!
Easy, listened to our needs, effective and efficient with quality cars!
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by Sarahcnatt
Verified Customer
Verified Customer
Sep 12, 2024 -
Portsmouth Chevrolet responded
Thank you so much for your wonderful review! We're thrilled to hear that you had a fabulous experience with our team at Portsmouth Chevrolet. We strive to listen to our customers' needs and provide quality vehicles efficiently. We appreciate your feedback and look forward to seeing you next time!
Thank you, The Portsmouth Chevrolet Team
Great experience pleasure to work with.
Thank you for the experience. I will send anyone looking
Thank you for the experience. I will send anyone looking
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by Jcutrona07
Verified Customer
Verified Customer
Sep 09, 2024 -
Portsmouth Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Portsmouth Chevrolet. Your support means a lot, and we appreciate you spreading the word. We look forward to assisting you and anyone you send our way in the future!
Thank you, The Portsmouth Chevrolet Team
I bought a Tahoe about 6 weeks ago, the sale went great.
But when I went to pick up the vehicle I was told there was only one key. I never asked if there was two as I just assumed a two year old vehicle wou
But when I went to pick up the vehicle I was told there was only one key. I never asked if there was two as I just assumed a two year old vehicle would have both keys. I was told they would reach out to the previous owner and see if they had it. My finance and I both drive the vehicle so two keys is important to me. I was also told someone would let me know either way. I haven’t heard anything since. When I got home with the vehicle I noticed the inspection sticker was only good for 60 days. After reading the paperwork that was left on the seat I realized it didn’t pass for emissions. I brushed it off until two days later the check engine light came on. My assumption is the code was cleared before the inspection so that no one had to tell me there was an issue. The issue is covered under warranty, but requires a few hours in the shop. I would have waited to pick up the vehicle until this was done if I knew as I have an infant and it’s difficult to spend multiple hours in a waiting room. No one mentioned anything about the 60 day sticker or the previous check engine light. Overall just feeling very frustrated with the lack of communication.
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by Erica.brown0228
Verified Customer
Verified Customer
Sep 09, 2024 -
Portsmouth Chevrolet responded
Thank you for taking the time to share your experience with us. We understand how important it is to have both keys for your Tahoe and recognize the frustration you've felt regarding the communication about the missing key and the inspection sticker. We value your feedback and want to assure you that we strive for high standards in our service.
We encourage you to reach out to us directly at Portsmouth Chevrolet. We are committed to resolving these matters and ensuring that your vehicle is in perfect condition. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. Thank you again for your feedback.
Thank you, The Portsmouth Chevrolet Team
All the staff there was great.
They were all very nice and the buying experience easy and stress free!
They were all very nice and the buying experience easy and stress free!
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by sbreault15
Verified Customer
Verified Customer
Sep 03, 2024 -
Portsmouth Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you found the buying experience easy and stress-free at Portsmouth Chevrolet. Our team strives to provide excellent service, and it’s great to know that you felt supported throughout the process. We look forward to welcoming you back next time!
Thank you, The Portsmouth Chevrolet Team
Solid dealership.
Great sales and service. Seem honest and they don’t pressure you. Give them a try!
Great sales and service. Seem honest and they don’t pressure you. Give them a try!
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by BERGERONTHOMASR
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh Bramble
Aug 26, 2024 -
Portsmouth Chevrolet responded
Thank you so much for your kind words! We truly appreciate your positive feedback about Portsmouth Chevrolet. It's wonderful to hear that you had a great experience with our sales and service team. We strive to provide a pressure-free environment, and we're glad you noticed. We look forward to welcoming you back soon!
Thank you, The Portsmouth Chevrolet Team
Not honest, prices high, bad communication bad service,
never going back, service dept lies, we are looking for a new truck too this fall,
never going back, service dept lies, we are looking for a new truck too this fall,
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by Mike
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2024 -
Portsmouth Chevrolet responded
Thank you for sharing your experience with us. We understand your concerns about pricing and communication, and we appreciate your feedback. At Portsmouth Chevrolet, we strive to uphold high standards and improve continuously. If you're willing, we encourage you to reach out to us directly to discuss your experience further and work towards a resolution.
Thank you, The Portsmouth Chevrolet Team
The team at Portsmouth Chevrolet took care of my recent
service needs. They are always courteous and professional. The waiting lounge is quiet, clean, relaxing, and always stocked with refreshments. I am u
service needs. They are always courteous and professional. The waiting lounge is quiet, clean, relaxing, and always stocked with refreshments. I am usually working through the day so having internet service to not miss a beat is great as well.
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by paulheadii_us
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2024 -
Portsmouth Chevrolet responded
Thank you for your wonderful review! We’re thrilled to hear that our Portsmouth Chevrolet team met your service needs and that you enjoyed our relaxing waiting lounge along with the internet service. Your feedback means a lot to us, and we look forward to seeing you again soon!
Thank you, The Portsmouth Chevrolet Team
Service & Parts team did a great job taking care of me
and my Silverado. Look forward to my next visit.
and my Silverado. Look forward to my next visit.
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by CACTEZ71
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ben Colban
Aug 12, 2024 -
Portsmouth Chevrolet responded
Thank you for your kind words! We're thrilled to hear that our Service and Parts team took great care of you and your Silverado. We appreciate your feedback and look forward to seeing you on your next visit to Portsmouth Chevrolet! Safe travels until then!
Thank you, The Portsmouth Chevrolet Team
Service department was good up until the end when I was
sent to sales for a trade in and to purchase a new car. They told me to sit then said they were too busy for me and they would call. Never heard back
sent to sales for a trade in and to purchase a new car. They told me to sit then said they were too busy for me and they would call. Never heard back so I don’t recommend the sales department…
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by TLibby787
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris Clement
Aug 12, 2024 -
Portsmouth Chevrolet responded
Thank you for your feedback. We appreciate your insights regarding your experience with our service department and the sales process at Portsmouth Chevrolet. It's important for us to know where we can improve. We encourage you to contact us directly so we can address your concerns more effectively. Your satisfaction is important to us, and we hope to have the opportunity to make things right.
Thank you, The Portsmouth Chevrolet Team
Great customer service and very willing to get a deal
done for repeat clients. Thank you for your professionalism.
done for repeat clients. Thank you for your professionalism.
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by STEVE_WARREN77
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ben Colban
Aug 05, 2024 -
Portsmouth Chevrolet responded
Thank you for your wonderful review! We truly appreciate your kind words about our customer service and professionalism at Portsmouth Chevrolet. It’s our pleasure to assist our valued repeat clients, and we look forward to helping you again in the future. Thank you for choosing us!
Thank you, The Portsmouth Chevrolet Team