Angie Nock

I had a 8:00am appointment for an oil change and it took 2 hours. I sent a text message to the person I checked in with as she instructed and she never replied, I had to go out and look for her to see when 2 hours. I sent a text message to the person I checked in with as she instructed and she never replied, I had to go out and look for her to see when my Armada would be finished. This is not the first time this has happened, I have waited 3 hours before just for an oil change. Unacceptable.!!!! More

by pfarrell0016 Verified Customer Verified Customer

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We were able to walk right in and have our brand new vehicle serviced. Although the part was not readily available we were still kept informed as to what would happen next. vehicle serviced. Although the part was not readily available we were still kept informed as to what would happen next. More

by cateriadavism Verified Customer Verified Customer

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Thank you so much Great service Greg was very nicely, I appreciate it very much appreciate it very much More

by ABKSALON Verified Customer Verified Customer

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Was very professional and organized- everyone polite and friendly- found every part of the visit enjoyable 🥇 friendly- found every part of the visit enjoyable 🥇 More

by Claudette.dillard Verified Customer Verified Customer

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My car was ready when I got there to pick it up. I appreciate the great service!! I appreciate the great service!! More

by JDELG3641 Verified Customer Verified Customer

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Took along time for just an oil change and tire rotation, service rep did a great job very friendly ~. I don’t see his name below I think service rep did a great job very friendly ~. I don’t see his name below I think More

by Jonhoutz@msn.com Verified Customer Verified Customer

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Very Good service all time , people so much professionalism and very nice and friendly everyone professionalism and very nice and friendly everyone More

by VARROYAVEB Verified Customer Verified Customer

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Quick service provide . I’m give them High qualifications for customer service I’m come back soon . Thank you I’m give them High qualifications for customer service I’m come back soon . Thank you More

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I'm losing faith in the Lakeland shop. .first time I got a oil change they didn't put any washer fluid in my car..left it empty..I call and they said bring it back..I just brought some and .first time I got a oil change they didn't put any washer fluid in my car..left it empty..I call and they said bring it back..I just brought some and did it myself..On yesterday took it to get a oil change and get my transmission serviced..Told them to check my air pressure in my tires.. when they finished my car I ask did they check my tires...she said yes...Got up this morning for work and the lights was on for.low tire pressure..so they never did check it like they said..Had to take it to Sam's Club and get it done this morning, which I work at Sam's..but why lie..it makes me double think did they do my transmission work that I payed almost 300.00 dollars for or did they lie about that..This is the second time this has happened to me at this dealership....They need to get it together..I'm not pleaded at all.. I did call and report it both times.. More

by CLASSYV65 Verified Customer Verified Customer

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One of the first times everything went right. They did the work I asked, put the right amount of air in the tires and called me at the correct number to tell me the car was done. Many thanks to They did the work I asked, put the right amount of air in the tires and called me at the correct number to tell me the car was done. Many thanks to Angie for more making this a pleasant experience,. More

by schwartz.1.howard Verified Customer Verified Customer

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