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Angus Chu
Angus Chu at Hawk Chevrolet of Joliet
Refer Me

Angus Chu | Page 9

Service Advisor

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

Contact Me
4.7
100 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

13 yrs, 3 mos

Specialties & Trainings

Cadillac

Chevrolet

4.7

100 Reviews

Write a Review

100 Reviews of Angus Chu

May 11, 2023

Dealership Rating
Employee Rating

5 It was great but this survey is a bit off putting I done answering questions good night More

by Tigermp74@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Angus Chu

Helpful
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Jun 06, 2023

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 06, 2023

Dealership Rating
Employee Rating

Not a success. Didnt do what i asked to be done. Mechanics hand prints on glove compartment door. From checking interior filter. More

by caseysheppard99@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Jun 06, 2023

Hawk Chevrolet of Joliet responded

Hi, we truly appreciate your honest feedback. We would like to work towards a resolution, so if you are willing, please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 to discuss this further.

Jun 07, 2023

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 30, 2023

Dealership Rating
Employee Rating

The service department was very professional and took care of all my concerns. I will recommend Hawk to anyone. More

by ALLISON.MCNEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 06, 2023

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2023

Dealership Rating
Employee Rating

The customer reps do not know what they are talking about lie to you about your vehicle being done in a timely matter throw ypu around in circles and charge way too much More

by Beaulieu1360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Hector Ortiz , David Hilmes

Helpful
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Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 to speak to our manager directly.

Jun 07, 2023

Hawk Chevrolet of Joliet responded

We regret to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Service Director, Bill Webb at 815-773-2156 when you have a chance. Thank you, and we look forward to hearing from you.

April 20, 2023

Dealership Rating
Employee Rating

Fast, friendly, professional and reasonable. I will definitely go back over and over again. Thank u for the great service. More

by Sexton138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hi, we are so happy to read such a great review about Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2023

Dealership Rating
Employee Rating

Chris and Jennifer provides exceptional service! !! Will be back soon for oil change and maintenance More

by JOHN.KING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Hector Ortiz , David Hilmes

Helpful
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Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We are always more than happy to assist you if anything else comes up. Take care!

Jun 07, 2023

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 04, 2023

Dealership Rating
Employee Rating

Clean, friendly and very timely. They were very accommodating of me and my dogs who were with me More

by DEBRALEW99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Hector Ortiz , David Hilmes

Helpful
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Apr 06, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2023

Dealership Rating
Employee Rating

Awesome service recommend there service dept car was ready when promised with no issues always friendly More

by 64hoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Hector Ortiz , David Hilmes

Helpful
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Apr 06, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2023

Dealership Rating
Employee Rating

Everyone was awesome quick service will be back again thank you for everything cathy casiello More

by CATCASIE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Hector Ortiz , David Hilmes

Helpful
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Apr 06, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2023

Dealership Rating
Employee Rating

Good people to work with, appears to be honest, did what they said they would do. More

by JDISERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fredi Navarrete, Jim Muisenga, Tim Thorn, John King, Bill Webb, Jennifer Gibbs, Chris Mullin, Hector Ortiz , David Hilmes

Helpful
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Apr 03, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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